Communication -> Telephone for your BMW 7 Series 2008-2014
Telephone*
age can be obtained at ‐
tooth.
At a glance
The concept
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.
Mobile phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are inside the ve‐
hicle and can be operated via iDrive, the buttons
on the steering wheel, and via voice activation*.
1. "Telephone"
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source.
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
The telephone functions are described in the
following. Operating the audio functions, refer to
page 194.
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Up to four external devices can be paired.
Malfunctions may occur with other mobile
phones or software versions.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Donot operatea mobilephonethat isconnected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀
A software update can be performed if neces‐
sary.
Pairing/unpairing the mobile
phone
Snap-in adapter*
The snap-in adapter is used to:
General information
The following functions are available:
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Hold the mobile phone.
Recharge the battery.
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Use of a mobile phone as a telephone.
Use of a mobile phone as an additional tele‐
phone.
Connect the mobile phone to an outside an‐
tenna of the vehicle.
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Use of a mobile phone as an audio source.
This provides for better network reception
and consistent sound quality.
Use of an audio device as an audio source,
refer to page 194.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
Requirements
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The mobile phone is suitable.
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The mobile phone is ready for operation.
3. Open "Options".
Bluetooth is activated in the vehicle and on
the mobile phone.
4. Select the desired additional function.
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"Additional telephone"
"Office"
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Bluetooth presettings may need to be made
on the mobile phone, e.g., for a connection
without confirmation or visibility, refer to the
mobile phone operating instructions.
"Bluetooth® audio"
Pairing and connecting a device
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Deactivate Bluetooth audio if necessary.
Pairing a device
A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.
To avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the device while the vehicle is stationary.◀
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The ignition is switched on.
Pair the vehicle entirely on the front or rear Con‐
trol Display.
Activating/deactivating Bluetooth
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
1. "Telephone"
2. Open "Options".
3. "Bluetooth®"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis‐
played.
Additional functions
General information
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able mobile phones, refer to page 212, that sup‐
port these functions.
4. To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions: for instance, search for or con‐
nect the Bluetooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
Additional telephone
A mobile phone can be used as an additional
telephone.
Prompt via iDrive or the mobile phone to en‐
ter the same Bluetooth passkey.
6. Enter the passkey and confirm.
The additional telephone can be used to accept
incoming calls, refer to page 216. While a call is
active on the additional telephone, incoming
calls are displayed on the Control Display.
Audio source
A mobile phone can be used as an audio source.
Activating/deactivating the additional
functions
7. Select the functions for which the mobile
phone is to be used.
1. "Telephone"
2. "Bluetooth® (phone)"
8. "OK"
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If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions that were assigned to the device
before unpairing are assigned to the device
when it is reconnected. If the device is already
connected, these functions are deactivated.
The functions supported by the mobile phone
and audio device are displayed as symbols when
paired.
Configuring the devices
Additional functions can be activated or deacti‐
vated for paired and connected devices.
White symbol: the function is active.
Gray symbol: the function is inactive.
Symbol
Function
1. "Telephone"
Telephone.
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
4. Open "Options".
Additional telephone.
Audio source.
5. "Configure phone"
6. At least one function must be selected.
Four devices can be paired with the vehicle at
once. Three devices can be connected with the
vehicle at once.
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"Telephone"
"Additional telephone"
"Audio"
If pairing was unsuccessful: What to do if..., refer
to page 214.
7. "OK"
If a function is assigned to a device, the function
will be deactivated where appropriate for a de‐
vice that is already connected and the device will
be unpaired.
Following the initial pairing
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The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
Swapping the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
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The phone book entries of the telephone
stored on the SIM card* or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.
1. "Telephone"
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Four devices can be paired.
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
Unpairing a device
1. "Telephone"
Connecting a specific device
2. "Bluetooth® (phone)"
3. Highlight the device that is to be unpaired.
4. Open "Options".
If more than one device is detected by the vehi‐
cle, the device at the top of the list is connected.
A different device can be connected by select‐
ing it.
5. "Remove phone from list"
1. "Telephone"
What to do if...
Information on suitable mobile phones, refer to
page 212.
2. "Bluetooth® (phone)"
3. Select the device that is to be connected.
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The mobile phone could not be paired or con‐
nected.
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The number of phone book entries being
stored is too high.
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Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.
Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
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Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
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Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
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Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
The phone connection quality is poor.
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The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
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Is the audio connection activated? Deacti‐
vate the audio connection.
Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
Controls
Adjusting the volume
The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The telephone functions are not available.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
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Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.
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Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No or not all phone book entries are displayed,
or they are incomplete.
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Transmission of the phone book entries is
not yet complete.
1. "Settings"
2. "Tone"
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It is possible that only the phone book en‐
tries of the mobile phone or the SIM card*
are transmitted.
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
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It may not be possible to display phone book
entries with special characters.
5. To adjust: turn the controller.
6. To store: press the controller.
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Incoming call
Ending a call
Via iDrive
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
"End call"
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Via the button on the steering wheel
Press the button.
Accepting a call
Via the instrument cluster*
Via iDrive
"End call"
"Accept"
Entering a phone number
Dialing a number
1. "Telephone"
2. "Dial number"
3. Select the digits individually.
4.
Select the symbol.
Via the button on the steering wheel
Press the button.
Via the instrument cluster*
"Accept"
The phone number can also be entered by voice.
Calls with multiple participants
General information
Rejecting a call
Via iDrive
"Reject"
You can switch between calls or connect two
calls to a single conference call. These functions
Via the instrument cluster*
"Reject"
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must be supported by the mobile phone and
service provider.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
Accepting a call while speaking to
another party
1. Establish two calls.
2.
"Conference call"
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
If a second call comes in during an ongoing call,
a call waiting signal is sounded where appropri‐
ate.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
"Accept"
The call is accepted and the existing call is put
on hold.
1. "Telephone"
2. "Active calls"
Establishing a second call
Establish an additional call during an active call.
3.
"Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
1. "Telephone"
2. "Active calls"
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When a new connection is established.
When switching between call parties.
3.
"Hold"
The existing call is put on hold.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
1. "Telephone"
2. Select the contact from a list or "Dial
number".
4. Dial the new phone number or select it from
a list.
3.
"Keypad dialing"
4. Enter the DTMF code via iDrive.
"Return"
The call on hold is resumed.
Phone book
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
The call on hold is resumed.
1. "Telephone"
2. "Phone book"
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A symbol indicates the storage location of the
contacts.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. The 20 phone numbers dialed
last are displayed. The sorting order of the
phone numbers depends on the particular mo‐
bile phone.
Dialing the number via the instrument
cluster
This is possible when there is no active call.
Calling a contact
Symbol Meaning
1.
Press the button on the steering
wheel.
Contact with one stored phone num‐
ber.
2. Select the desired phone number.
The connection is established.
Contact with more than one stored
phone number.
Dialing a number via iDrive
1. "Telephone"
Call not possible; mobile phone with‐
out reception or network, or Service
Request* is active.
2. "Redial"
3. Selectthedesiredentryandthephonenum‐
ber if necessary.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
The connection is established.
Saving an entry in the contacts
1. Highlight the entry.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Editing a contact
4. Select
"New phone number" or contact.
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
6. Complete the entries if necessary.
7. If necessary, "Store contact in vehicle".
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
Received calls
Displaying calls
The contact can be edited.
The 20 calls that were last received are dis‐
played.
1. "Telephone"
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2. "Received calls"
play; refer also to the mobile phone operating
instructions.
From the hands-free system to the
mobile phone
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
Calling a number from the list
Selecting an entry.
Voice operation*
The connection is established.
Vehicles equipped with the voice activation sys‐
tem: operation, refer to page 25.
Saving an entry in the contacts
1. Highlight the entry.
Vehicles not equipped with the voice activation
system: depending on the equipment, the mo‐
bile phone can be voice operated as described
below.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
The list of short commands in the operating
manual does not apply to this type of voice op‐
eration.
4. Select
"New phone number" or contact.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
6. Complete the entries if necessary.
The concept
7. If necessary, "Store contact in vehicle".
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The mobile phone can be operated without
taking your hands from the steering wheel.
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
In many cases, the entries are accompanied
by announcements or questions.
›...‹ Verbal instructions for voice operation.
Using voice activation
Activating the voice activation system
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
1.
Briefly press the button on the
steering wheel.
2. Say the command.
Terminating the voice activation
system
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
Briefly press the button on the steering
wheel or ›Cancel‹.
Ifthesystemdoesnot switchoverautomatically,
follow the instructions on the mobile phone dis‐
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Possible commands
Redialing
›Redial‹
Having possible commands read aloud
Press the button. ›Help‹. Possible commands
are announced.
Voice phone book*
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The digits from zero to nine are recognized. The
digits can be spoken separately or combined in
a sequence to accelerate the entry.
The entries must be entered using voice activa‐
tion and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
Using alternative commands
The system often recognizes a number of dif‐
ferent commands to run a function; for instance:
Saving an entry
›Dial name‹ or ›Name‹
1. ›Save name‹
2. Say the name. Do not exceed the speaking
duration of approx. 2 seconds.
Example: dialing a phone number
3. Say the phone number after being prompted
to do so by the system.
1.
Briefly press the button on the
steering wheel.
4. ›Save‹
2. ›Dial number‹
The system says: »Please say the number«
3. E.g., ›123 456 790‹
Deleting an entry
1. ›Delete name‹
The system says: »123 456 790. Continue?
«
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
4. ›Dial‹
Deleting all entries
The system says: »Dialing number«
1. ›Delete phonebook‹
Calling
The dialog for deleting the phone book is
opened.
Dialing a phone number
1. ›Dial number‹
2. Confirm the query with ›Yes‹.
3. Confirm the query again with ›Yes‹.
2. Say the phone number.
3. ›Dial‹
Reading and selecting entries
1. ›Read phonebook‹
Correcting the phone number
The sequence of digits can be deleted after the
system has repeated the digits.
The dialog for reading the phone book is
opened.
2. Say ›Dial number‹ when the desired entry is
read.
›Correct number‹
The command can be repeated as often as nec‐
essary.
Selecting an entry
1. ›Dial name‹
Deleting a phone number
›Delete‹
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
All digits entered up to that point are deleted.
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Adjusting the volume
Inserting the snap-in adapter
Turn the knob during an announcement.
1. Press the button and remove the cover.
▷
The volume remains constant even if the
volume of other audio sources is changed.
▷
The volume is stored for the remote control
currently in use.
Notes
Do not use the voice operation to initiate an
Emergency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
2. Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.
Instead, use the SOS button*, refer to
page 266, in the vicinity of the interior mirror.
Environmental conditions
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Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.
▷
Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.
Inserting the mobile phone
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Keep the doors, windows, and glass sun‐
roof* closed to prevent noise interference.
1. Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector of the mobile phone.
Avoid making other noise in the vehicle
while speaking.
2. Slide the mobile phone with the buttons fac‐
ing up in the direction of the electrical con‐
nections, arrow 1, and push downward, ar‐
row 2 until it engages.
Snap-in adapter*
Installation position
In the center armrest.
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Removing the mobile phone
Press the button and remove the mobile phone.
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