Communication -> Telephone for your BMW 7 Series 2008-2014

Telephone*  
age can be obtained at ‐  
tooth.  
At a glance  
The concept  
Displaying the vehicle identification  
number and software part number  
The vehicle identification number and software  
part number are needed to determine which mo‐  
bile phones are supported by the mobile phone  
preparation package. The software version of  
the mobile phone may also be required.  
Mobile phones or other external devices such as  
audio players can be connected to the vehicle  
via Bluetooth.  
After these devices are paired once, they are  
recognized automatically when the ignition is  
switched on as soon as they are inside the ve‐  
hicle and can be operated via iDrive, the buttons  
on the steering wheel, and via voice activation*.  
1. "Telephone"  
Depending on their functionality, external devi‐  
ces can be used via the vehicle as a telephone  
or as an audio source.  
2. Open "Options".  
3. "Bluetooth® info"  
4. "Display system information"  
The telephone functions are described in the  
following. Operating the audio functions, refer to  
page 194.  
These approved mobile phones with a certain  
software version, support the vehicle functions  
described below.  
Up to four external devices can be paired.  
Malfunctions may occur with other mobile  
phones or software versions.  
Certain functions may need to be enabled by the  
mobile phone provider or service provider.  
Donot operatea mobilephonethat isconnected  
to the vehicle on the mobile phone keypad, as  
this may lead to a malfunction.  
Using the mobile phone while driving  
Make entries only when traffic and road  
conditions allow. Do not hold the mobile phone  
in your hand while you are driving; use the  
hands-free system instead. If you do not ob‐  
serve this precaution, you can endanger the ve‐  
hicle occupants and other road users.◀  
A software update can be performed if neces‐  
sary.  
Pairing/unpairing the mobile  
phone  
Snap-in adapter*  
The snap-in adapter is used to:  
General information  
The following functions are available:  
Hold the mobile phone.  
Recharge the battery.  
Use of a mobile phone as a telephone.  
Use of a mobile phone as an additional tele‐  
phone.  
Connect the mobile phone to an outside an‐  
tenna of the vehicle.  
Use of a mobile phone as an audio source.  
This provides for better network reception  
and consistent sound quality.  
Use of an audio device as an audio source,  
refer to page 194.  
Approved mobile phones  
Details on which mobile phones and external  
devices with a Bluetooth interface are sup‐  
ported by the mobile phone preparation pack‐  
Requirements  
The mobile phone is suitable.  
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The mobile phone is ready for operation.  
3. Open "Options".  
Bluetooth is activated in the vehicle and on  
the mobile phone.  
4. Select the desired additional function.  
"Additional telephone"  
"Office"  
Bluetooth presettings may need to be made  
on the mobile phone, e.g., for a connection  
without confirmation or visibility, refer to the  
mobile phone operating instructions.  
"Bluetooth® audio"  
Pairing and connecting a device  
Deactivate Bluetooth audio if necessary.  
Pairing a device  
A number with at least four and a maximum  
of 16 digits was defined as the Bluetooth  
passkey. It is only required once for pairing.  
To avoid becoming distracted and posing  
an unnecessary hazard both to your own vehi‐  
cle's occupants and to other road users, only  
pair the device while the vehicle is stationary.◀  
The ignition is switched on.  
Pair the vehicle entirely on the front or rear Con‐  
trol Display.  
Activating/deactivating Bluetooth  
Bluetooth is not permitted everywhere. Comply  
with all safety guidelines and regulations.  
1. "Telephone"  
1. "Telephone"  
2. Open "Options".  
3. "Bluetooth®"  
2. "Bluetooth® (phone)"  
3. "Add new phone"  
The Bluetooth name of the vehicle is dis‐  
played.  
Additional functions  
General information  
Activate the functions before pairing to be able  
to use them in the vehicle. Information on suit‐  
able mobile phones, refer to page 212, that sup‐  
port these functions.  
4. To perform additional steps on the mobile  
phone, refer to the mobile phone operating  
instructions: for instance, search for or con‐  
nect the Bluetooth device or a new device.  
The Bluetooth name of the vehicle appears  
on the mobile phone display.  
5. Select the Bluetooth name of the vehicle on  
the mobile phone display.  
Additional telephone  
A mobile phone can be used as an additional  
telephone.  
Prompt via iDrive or the mobile phone to en‐  
ter the same Bluetooth passkey.  
6. Enter the passkey and confirm.  
The additional telephone can be used to accept  
incoming calls, refer to page 216. While a call is  
active on the additional telephone, incoming  
calls are displayed on the Control Display.  
Audio source  
A mobile phone can be used as an audio source.  
Activating/deactivating the additional  
functions  
7. Select the functions for which the mobile  
phone is to be used.  
1. "Telephone"  
2. "Bluetooth® (phone)"  
8. "OK"  
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If the pairing was successful, the mobile phone  
appears at the top of the list of mobile phones.  
The functions that were assigned to the device  
before unpairing are assigned to the device  
when it is reconnected. If the device is already  
connected, these functions are deactivated.  
The functions supported by the mobile phone  
and audio device are displayed as symbols when  
paired.  
Configuring the devices  
Additional functions can be activated or deacti‐  
vated for paired and connected devices.  
White symbol: the function is active.  
Gray symbol: the function is inactive.  
Symbol  
Function  
1. "Telephone"  
Telephone.  
2. "Bluetooth® (phone)"  
3. Highlight the device to be configured.  
4. Open "Options".  
Additional telephone.  
Audio source.  
5. "Configure phone"  
6. At least one function must be selected.  
Four devices can be paired with the vehicle at  
once. Three devices can be connected with the  
vehicle at once.  
"Telephone"  
"Additional telephone"  
"Audio"  
If pairing was unsuccessful: What to do if..., refer  
to page 214.  
7. "OK"  
If a function is assigned to a device, the function  
will be deactivated where appropriate for a de‐  
vice that is already connected and the device will  
be unpaired.  
Following the initial pairing  
The mobile phone is detected/connected in  
the vehicle within a short period of time  
when the engine is running or the ignition is  
switched on.  
Swapping the telephone and additional  
telephone  
The function of the telephone and additional tel‐  
ephone can be swapped automatically.  
The phone book entries of the telephone  
stored on the SIM card* or mobile phone are  
transmitted to the vehicle after detection,  
depending on the mobile phone.  
1. "Telephone"  
Four devices can be paired.  
2. "Bluetooth® (phone)"  
3. "Swap phone/addit. phone"  
Specific settings may be necessary in some  
mobile phones, e.g., authorization or a se‐  
cure connection; refer to the mobile phone  
operating instructions.  
Unpairing a device  
1. "Telephone"  
Connecting a specific device  
2. "Bluetooth® (phone)"  
3. Highlight the device that is to be unpaired.  
4. Open "Options".  
If more than one device is detected by the vehi‐  
cle, the device at the top of the list is connected.  
A different device can be connected by select‐  
ing it.  
5. "Remove phone from list"  
1. "Telephone"  
What to do if...  
Information on suitable mobile phones, refer to  
page 212.  
2. "Bluetooth® (phone)"  
3. Select the device that is to be connected.  
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The mobile phone could not be paired or con‐  
nected.  
The number of phone book entries being  
stored is too high.  
Is Bluetooth activated in the vehicle and on  
the mobile phone? Activate Bluetooth in the  
vehicle and on the mobile phone.  
Is the data volume of the contact too large,  
e.g., due to stored information such as  
notes? Reduce the data volume of the con‐  
tact.  
Do the Bluetooth passkeys on the mobile  
phone and the vehicle match? Enter the  
same passkey on the mobile phone and via  
iDrive.  
Is the mobile phone connected as an audio  
source or additional telephone? The mobile  
phone must be connected as a telephone.  
Did it take longer than 30 seconds to enter  
the passkey? Repeat the pairing procedure.  
The phone connection quality is poor.  
The strength of the Bluetooth signal on the  
mobile phone can be adjusted, depending  
on the mobile phone.  
Are too many Bluetooth devices connected  
to the mobile phone or vehicle? Delete con‐  
nections with other devices if necessary.  
Insert the mobile phone into the snap-in  
adapter* or place it in the area of the center  
console.  
Is the audio connection activated? Deacti‐  
vate the audio connection.  
Is the mobile phone in power-save mode or  
does it have only a limited remaining battery  
life? Charge the mobile phone in the snap-  
in adapter* or via the charging cable.  
Adjust the volume of the microphone and  
loudspeakers separately.  
If all points in this list have been checked and the  
required function is still not available, please  
contact the hotline or service center.  
Depending on the mobile phone, it is possi‐  
ble that only one device can be connected  
to the vehicle. Unpair the connected device  
from the vehicle and pair and connect only  
one device.  
Controls  
Adjusting the volume  
The mobile phone no longer reacts? Switch  
the mobile phone off and on again. Repeat  
the pairing procedure.  
Turn the knob until the desired volume is se‐  
lected. The setting is stored for the remote con‐  
trol currently in use.  
The telephone functions are not available.  
The vehicle automatically adjusts the volume of  
the microphone on the telephone and the vol‐  
ume of the called party. Depending on the mo‐  
bile phone, the volumes may need to be ad‐  
justed. The settings can only be created during  
a call and must be adjusted separately for each  
telephone. The settings are deleted when the  
telephone is unpaired.  
Is the mobile phone paired as an additional  
telephone and is the additional telephone  
function deactivated? Activate the function.  
Is an outgoing call not possible? Connect  
the mobile phone as a telephone.  
No or not all phone book entries are displayed,  
or they are incomplete.  
Transmission of the phone book entries is  
not yet complete.  
1. "Settings"  
2. "Tone"  
It is possible that only the phone book en‐  
tries of the mobile phone or the SIM card*  
are transmitted.  
3. "Volume settings"  
4. Select the desired setting: "Microphone" or  
"Loudspeak."  
It may not be possible to display phone book  
entries with special characters.  
5. To adjust: turn the controller.  
6. To store: press the controller.  
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Incoming call  
Ending a call  
Via iDrive  
Receiving calls  
If the number of the caller is stored in the phone  
book and is transmitted by the network, the  
name of the contact is displayed. Otherwise,  
only the phone number is displayed.  
If more than one phone number is assigned to a  
contact, only the name of the contact is dis‐  
played.  
For calls on the additional telephone, the num‐  
ber is only displayed if it is transmitted by the  
network.  
"End call"  
An incoming call to the additional telephone is  
automatically rejected if there is an active call on  
the other telephone.  
Via the button on the steering wheel  
Press the button.  
Accepting a call  
Via the instrument cluster*  
Via iDrive  
"End call"  
"Accept"  
Entering a phone number  
Dialing a number  
1. "Telephone"  
2. "Dial number"  
3. Select the digits individually.  
4.  
Select the symbol.  
Via the button on the steering wheel  
Press the button.  
Via the instrument cluster*  
"Accept"  
The phone number can also be entered by voice.  
Calls with multiple participants  
General information  
Rejecting a call  
Via iDrive  
"Reject"  
You can switch between calls or connect two  
calls to a single conference call. These functions  
Via the instrument cluster*  
"Reject"  
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must be supported by the mobile phone and  
service provider.  
Establishing a conference call  
Two calls can be connected to a single tele‐  
phone conference call.  
Accepting a call while speaking to  
another party  
1. Establish two calls.  
2.  
"Conference call"  
This function might have to be activated by the  
service provider and the mobile phone must be  
adjusted accordingly.  
When terminating a conference call, both calls  
are ended. If one call is terminated by another  
party, the other call can be continued.  
If a second call comes in during an ongoing call,  
a call waiting signal is sounded where appropri‐  
ate.  
Switching the microphone to mute  
When a call is active, the microphone can be  
muted.  
"Accept"  
The call is accepted and the existing call is put  
on hold.  
1. "Telephone"  
2. "Active calls"  
Establishing a second call  
Establish an additional call during an active call.  
3.  
"Microphone mute"  
A microphone that has been switched to mute  
is automatically reactivated:  
1. "Telephone"  
2. "Active calls"  
When a new connection is established.  
When switching between call parties.  
3.  
"Hold"  
The existing call is put on hold.  
DTMF suffix dialing  
DTMF suffix dialing can be used for gaining ac‐  
cess to network services or for controlling devi‐  
ces, e.g., to make a remote inquiry of an answer‐  
ing machine. The DTMF code is needed for this  
purpose.  
1. "Telephone"  
2. Select the contact from a list or "Dial  
number".  
4. Dial the new phone number or select it from  
a list.  
3.  
"Keypad dialing"  
4. Enter the DTMF code via iDrive.  
"Return"  
The call on hold is resumed.  
Phone book  
Switching between two calls, hold call  
The active call is displayed in color.  
The call on hold is displayed in gray.  
"Swap calls"  
Displays  
The phone book accesses the contacts and  
shows all contacts for which a phone number  
has been stored. The entries can be selected to  
make a call.  
The call on hold is resumed.  
1. "Telephone"  
2. "Phone book"  
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A symbol indicates the storage location of the  
contacts.  
Redialing  
General information  
The list of dialed numbers in the mobile phone  
is transmitted to the vehicle depending on the  
mobile phone. The 20 phone numbers dialed  
last are displayed. The sorting order of the  
phone numbers depends on the particular mo‐  
bile phone.  
Dialing the number via the instrument  
cluster  
This is possible when there is no active call.  
Calling a contact  
Symbol Meaning  
1.  
Press the button on the steering  
wheel.  
Contact with one stored phone num‐  
ber.  
2. Select the desired phone number.  
The connection is established.  
Contact with more than one stored  
phone number.  
Dialing a number via iDrive  
1. "Telephone"  
Call not possible; mobile phone with‐  
out reception or network, or Service  
Request* is active.  
2. "Redial"  
3. Selectthedesiredentryandthephonenum‐  
ber if necessary.  
For contacts with one stored phone number: se‐  
lect the required contact. The connection is be‐  
ing established.  
The connection is established.  
Saving an entry in the contacts  
1. Highlight the entry.  
For contacts with more than one stored phone  
number: select the required contact and the  
phone number. The connection is being estab‐  
lished.  
2. Open "Options".  
3. "Store as new contact" or "Add to existing  
contact"  
Editing a contact  
4. Select  
"New phone number" or contact.  
Changing the entries in "Contacts". When a  
contact is changed, the changes are not stored  
on the mobile phone. A copy of the entry is  
stored in the vehicle.  
5. Select the type of number: "Home",  
"Business", "Mobile" or "Other"  
6. Complete the entries if necessary.  
7. If necessary, "Store contact in vehicle".  
1. Highlight the contact.  
2. Open "Options".  
3. "Edit entry"  
Received calls  
Displaying calls  
The contact can be edited.  
The 20 calls that were last received are dis‐  
played.  
1. "Telephone"  
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2. "Received calls"  
play; refer also to the mobile phone operating  
instructions.  
From the hands-free system to the  
mobile phone  
Calls that are made on the hands-free system  
can in some cases be continued on the mobile  
phone; this depends on the mobile phone.  
Follow the instructions on the mobile phone dis‐  
play; refer also to the mobile phone operating  
instructions.  
Calling a number from the list  
Selecting an entry.  
Voice operation*  
The connection is established.  
Vehicles equipped with the voice activation sys‐  
tem: operation, refer to page 25.  
Saving an entry in the contacts  
1. Highlight the entry.  
Vehicles not equipped with the voice activation  
system: depending on the equipment, the mo‐  
bile phone can be voice operated as described  
below.  
2. Open "Options".  
3. "Store as new contact" or "Add to existing  
contact"  
The list of short commands in the operating  
manual does not apply to this type of voice op‐  
eration.  
4. Select  
"New phone number" or contact.  
5. Select the type of number: "Home",  
"Business", "Mobile" or "Other"  
6. Complete the entries if necessary.  
The concept  
7. If necessary, "Store contact in vehicle".  
The mobile phone can be operated without  
taking your hands from the steering wheel.  
Hands-free system  
General information  
Calls that are being made on the hands-free  
system can be continued on the mobile phone  
and vice versa.  
In many cases, the entries are accompanied  
by announcements or questions.  
›...‹ Verbal instructions for voice operation.  
Using voice activation  
Activating the voice activation system  
From the mobile phone to the hands-  
free system  
Calls that were begun outside of the Bluetooth  
range of the vehicle can be continued on the  
hands-free system with the ignition switched  
on.  
1.  
Briefly press the button on the  
steering wheel.  
2. Say the command.  
Terminating the voice activation  
system  
Depending on the mobile phone, the system au‐  
tomatically switches to the hands-free system.  
Briefly press the button on the steering  
wheel or ›Cancel‹.  
Ifthesystemdoesnot switchoverautomatically,  
follow the instructions on the mobile phone dis‐  
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Possible commands  
Redialing  
›Redial‹  
Having possible commands read aloud  
Press the button. ›Help‹. Possible commands  
are announced.  
Voice phone book*  
Depending on how your vehicle is equipped, it  
may be necessary to create your own voice  
phone book.  
The digits from zero to nine are recognized. The  
digits can be spoken separately or combined in  
a sequence to accelerate the entry.  
The entries must be entered using voice activa‐  
tion and are separate from the memory in the  
mobile phone. Up to 50 entries can be set up.  
Using alternative commands  
The system often recognizes a number of dif‐  
ferent commands to run a function; for instance:  
Saving an entry  
›Dial name‹ or ›Name‹  
1. ›Save name‹  
2. Say the name. Do not exceed the speaking  
duration of approx. 2 seconds.  
Example: dialing a phone number  
3. Say the phone number after being prompted  
to do so by the system.  
1.  
Briefly press the button on the  
steering wheel.  
4. ›Save‹  
2. ›Dial number‹  
The system says: »Please say the number«  
3. E.g., ›123 456 790‹  
Deleting an entry  
1. ›Delete name‹  
The system says: »123 456 790. Continue?  
«
2. Say the name after being prompted to do so.  
3. Confirm the query with ›Yes‹.  
4. ›Dial‹  
Deleting all entries  
The system says: »Dialing number«  
1. ›Delete phonebook‹  
Calling  
The dialog for deleting the phone book is  
opened.  
Dialing a phone number  
1. ›Dial number‹  
2. Confirm the query with ›Yes‹.  
3. Confirm the query again with ›Yes‹.  
2. Say the phone number.  
3. ›Dial‹  
Reading and selecting entries  
1. ›Read phonebook‹  
Correcting the phone number  
The sequence of digits can be deleted after the  
system has repeated the digits.  
The dialog for reading the phone book is  
opened.  
2. Say ›Dial number‹ when the desired entry is  
read.  
›Correct number‹  
The command can be repeated as often as nec‐  
essary.  
Selecting an entry  
1. ›Dial name‹  
Deleting a phone number  
›Delete‹  
2. Say the name after being prompted to do so.  
3. Confirm the query with ›Yes‹.  
All digits entered up to that point are deleted.  
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Adjusting the volume  
Inserting the snap-in adapter  
Turn the knob during an announcement.  
1. Press the button and remove the cover.  
The volume remains constant even if the  
volume of other audio sources is changed.  
The volume is stored for the remote control  
currently in use.  
Notes  
Do not use the voice operation to initiate an  
Emergency Request. In stressful situations, the  
voice and vocal pitch can change. This can un‐  
necessarily delay the establishment of a tele‐  
phone connection.  
2. Insert the snap-in adapter at the front, ar‐  
row 1, and press down, arrow 2, until it en‐  
gages.  
Instead, use the SOS button*, refer to  
page 266, in the vicinity of the interior mirror.  
Environmental conditions  
Say the commands, numbers, and letters  
smoothly and with normal volume, empha‐  
sis, and speed.  
Always say commands in the language of  
the system. The language for the mobile  
phone voice operation is preset and cannot  
be changed in the Control Display.  
Inserting the mobile phone  
Keep the doors, windows, and glass sun‐  
roof* closed to prevent noise interference.  
1. Depending on the mobile phone, remove  
the protective cap from the antenna con‐  
nector of the mobile phone.  
Avoid making other noise in the vehicle  
while speaking.  
2. Slide the mobile phone with the buttons fac‐  
ing up in the direction of the electrical con‐  
nections, arrow 1, and push downward, ar‐  
row 2 until it engages.  
Snap-in adapter*  
Installation position  
In the center armrest.  
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Removing the mobile phone  
Press the button and remove the mobile phone.  
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