Communication for your BMW 7 Series 2008-2014
Communication
All of the options available to you for mobile
communication with family, friends, business
partners, and service providers are described in
this chapter.
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Telephone*
age can be obtained at ‐
tooth.
At a glance
The concept
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.
Mobile phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are inside the ve‐
hicle and can be operated via iDrive, the buttons
on the steering wheel, and via voice activation*.
1. "Telephone"
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source.
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
The telephone functions are described in the
following. Operating the audio functions, refer to
page 194.
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Up to four external devices can be paired.
Malfunctions may occur with other mobile
phones or software versions.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Donot operatea mobilephonethat isconnected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀
A software update can be performed if neces‐
sary.
Pairing/unpairing the mobile
phone
Snap-in adapter*
The snap-in adapter is used to:
General information
The following functions are available:
▷
▷
▷
Hold the mobile phone.
Recharge the battery.
▷
▷
Use of a mobile phone as a telephone.
Use of a mobile phone as an additional tele‐
phone.
Connect the mobile phone to an outside an‐
tenna of the vehicle.
▷
▷
Use of a mobile phone as an audio source.
This provides for better network reception
and consistent sound quality.
Use of an audio device as an audio source,
refer to page 194.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
Requirements
▷
The mobile phone is suitable.
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▷
▷
The mobile phone is ready for operation.
3. Open "Options".
Bluetooth is activated in the vehicle and on
the mobile phone.
4. Select the desired additional function.
▷
▷
▷
"Additional telephone"
"Office"
▷
Bluetooth presettings may need to be made
on the mobile phone, e.g., for a connection
without confirmation or visibility, refer to the
mobile phone operating instructions.
"Bluetooth® audio"
Pairing and connecting a device
▷
▷
Deactivate Bluetooth audio if necessary.
Pairing a device
A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.
To avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the device while the vehicle is stationary.◀
▷
The ignition is switched on.
Pair the vehicle entirely on the front or rear Con‐
trol Display.
Activating/deactivating Bluetooth
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
1. "Telephone"
2. Open "Options".
3. "Bluetooth®"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis‐
played.
Additional functions
General information
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able mobile phones, refer to page 212, that sup‐
port these functions.
4. To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions: for instance, search for or con‐
nect the Bluetooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
Additional telephone
A mobile phone can be used as an additional
telephone.
Prompt via iDrive or the mobile phone to en‐
ter the same Bluetooth passkey.
6. Enter the passkey and confirm.
The additional telephone can be used to accept
incoming calls, refer to page 216. While a call is
active on the additional telephone, incoming
calls are displayed on the Control Display.
Audio source
A mobile phone can be used as an audio source.
Activating/deactivating the additional
functions
7. Select the functions for which the mobile
phone is to be used.
1. "Telephone"
2. "Bluetooth® (phone)"
8. "OK"
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If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions that were assigned to the device
before unpairing are assigned to the device
when it is reconnected. If the device is already
connected, these functions are deactivated.
The functions supported by the mobile phone
and audio device are displayed as symbols when
paired.
Configuring the devices
Additional functions can be activated or deacti‐
vated for paired and connected devices.
White symbol: the function is active.
Gray symbol: the function is inactive.
Symbol
Function
1. "Telephone"
Telephone.
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
4. Open "Options".
Additional telephone.
Audio source.
5. "Configure phone"
6. At least one function must be selected.
Four devices can be paired with the vehicle at
once. Three devices can be connected with the
vehicle at once.
▷
▷
▷
"Telephone"
"Additional telephone"
"Audio"
If pairing was unsuccessful: What to do if..., refer
to page 214.
7. "OK"
If a function is assigned to a device, the function
will be deactivated where appropriate for a de‐
vice that is already connected and the device will
be unpaired.
Following the initial pairing
▷
The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
Swapping the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
▷
The phone book entries of the telephone
stored on the SIM card* or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.
1. "Telephone"
▷
▷
Four devices can be paired.
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
Unpairing a device
1. "Telephone"
Connecting a specific device
2. "Bluetooth® (phone)"
3. Highlight the device that is to be unpaired.
4. Open "Options".
If more than one device is detected by the vehi‐
cle, the device at the top of the list is connected.
A different device can be connected by select‐
ing it.
5. "Remove phone from list"
1. "Telephone"
What to do if...
Information on suitable mobile phones, refer to
page 212.
2. "Bluetooth® (phone)"
3. Select the device that is to be connected.
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The mobile phone could not be paired or con‐
nected.
▷
▷
The number of phone book entries being
stored is too high.
▷
Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.
Is the data volume of the contact too large,
e.g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
▷
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
▷
Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
▷
▷
Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
The phone connection quality is poor.
▷
▷
▷
The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
Insert the mobile phone into the snap-in
adapter* or place it in the area of the center
console.
▷
▷
Is the audio connection activated? Deacti‐
vate the audio connection.
Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter* or via the charging cable.
Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
▷
▷
Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
Controls
Adjusting the volume
The mobile phone no longer reacts? Switch
the mobile phone off and on again. Repeat
the pairing procedure.
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The telephone functions are not available.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
▷
Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.
▷
Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No or not all phone book entries are displayed,
or they are incomplete.
▷
Transmission of the phone book entries is
not yet complete.
1. "Settings"
2. "Tone"
▷
It is possible that only the phone book en‐
tries of the mobile phone or the SIM card*
are transmitted.
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
▷
It may not be possible to display phone book
entries with special characters.
5. To adjust: turn the controller.
6. To store: press the controller.
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Incoming call
Ending a call
Via iDrive
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
"End call"
An incoming call to the additional telephone is
automatically rejected if there is an active call on
the other telephone.
Via the button on the steering wheel
Press the button.
Accepting a call
Via the instrument cluster*
Via iDrive
"End call"
"Accept"
Entering a phone number
Dialing a number
1. "Telephone"
2. "Dial number"
3. Select the digits individually.
4.
Select the symbol.
Via the button on the steering wheel
Press the button.
Via the instrument cluster*
"Accept"
The phone number can also be entered by voice.
Calls with multiple participants
General information
Rejecting a call
Via iDrive
"Reject"
You can switch between calls or connect two
calls to a single conference call. These functions
Via the instrument cluster*
"Reject"
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must be supported by the mobile phone and
service provider.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
Accepting a call while speaking to
another party
1. Establish two calls.
2.
"Conference call"
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
If a second call comes in during an ongoing call,
a call waiting signal is sounded where appropri‐
ate.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
"Accept"
The call is accepted and the existing call is put
on hold.
1. "Telephone"
2. "Active calls"
Establishing a second call
Establish an additional call during an active call.
3.
"Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
1. "Telephone"
2. "Active calls"
▷
▷
When a new connection is established.
When switching between call parties.
3.
"Hold"
The existing call is put on hold.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
1. "Telephone"
2. Select the contact from a list or "Dial
number".
4. Dial the new phone number or select it from
a list.
3.
"Keypad dialing"
4. Enter the DTMF code via iDrive.
"Return"
The call on hold is resumed.
Phone book
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
Displays
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
The call on hold is resumed.
1. "Telephone"
2. "Phone book"
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A symbol indicates the storage location of the
contacts.
Redialing
General information
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. The 20 phone numbers dialed
last are displayed. The sorting order of the
phone numbers depends on the particular mo‐
bile phone.
Dialing the number via the instrument
cluster
This is possible when there is no active call.
Calling a contact
Symbol Meaning
1.
Press the button on the steering
wheel.
Contact with one stored phone num‐
ber.
2. Select the desired phone number.
The connection is established.
Contact with more than one stored
phone number.
Dialing a number via iDrive
1. "Telephone"
Call not possible; mobile phone with‐
out reception or network, or Service
Request* is active.
2. "Redial"
3. Selectthedesiredentryandthephonenum‐
ber if necessary.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
The connection is established.
Saving an entry in the contacts
1. Highlight the entry.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
Editing a contact
4. Select
"New phone number" or contact.
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
6. Complete the entries if necessary.
7. If necessary, "Store contact in vehicle".
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
Received calls
Displaying calls
The contact can be edited.
The 20 calls that were last received are dis‐
played.
1. "Telephone"
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2. "Received calls"
play; refer also to the mobile phone operating
instructions.
From the hands-free system to the
mobile phone
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
Calling a number from the list
Selecting an entry.
Voice operation*
The connection is established.
Vehicles equipped with the voice activation sys‐
tem: operation, refer to page 25.
Saving an entry in the contacts
1. Highlight the entry.
Vehicles not equipped with the voice activation
system: depending on the equipment, the mo‐
bile phone can be voice operated as described
below.
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
The list of short commands in the operating
manual does not apply to this type of voice op‐
eration.
4. Select
"New phone number" or contact.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
6. Complete the entries if necessary.
The concept
7. If necessary, "Store contact in vehicle".
▷
▷
▷
The mobile phone can be operated without
taking your hands from the steering wheel.
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
In many cases, the entries are accompanied
by announcements or questions.
›...‹ Verbal instructions for voice operation.
Using voice activation
Activating the voice activation system
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
1.
Briefly press the button on the
steering wheel.
2. Say the command.
Terminating the voice activation
system
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
Briefly press the button on the steering
wheel or ›Cancel‹.
Ifthesystemdoesnot switchoverautomatically,
follow the instructions on the mobile phone dis‐
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Possible commands
Redialing
›Redial‹
Having possible commands read aloud
Press the button. ›Help‹. Possible commands
are announced.
Voice phone book*
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
The digits from zero to nine are recognized. The
digits can be spoken separately or combined in
a sequence to accelerate the entry.
The entries must be entered using voice activa‐
tion and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
Using alternative commands
The system often recognizes a number of dif‐
ferent commands to run a function; for instance:
Saving an entry
›Dial name‹ or ›Name‹
1. ›Save name‹
2. Say the name. Do not exceed the speaking
duration of approx. 2 seconds.
Example: dialing a phone number
3. Say the phone number after being prompted
to do so by the system.
1.
Briefly press the button on the
steering wheel.
4. ›Save‹
2. ›Dial number‹
The system says: »Please say the number«
3. E.g., ›123 456 790‹
Deleting an entry
1. ›Delete name‹
The system says: »123 456 790. Continue?
«
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
4. ›Dial‹
Deleting all entries
The system says: »Dialing number«
1. ›Delete phonebook‹
Calling
The dialog for deleting the phone book is
opened.
Dialing a phone number
1. ›Dial number‹
2. Confirm the query with ›Yes‹.
3. Confirm the query again with ›Yes‹.
2. Say the phone number.
3. ›Dial‹
Reading and selecting entries
1. ›Read phonebook‹
Correcting the phone number
The sequence of digits can be deleted after the
system has repeated the digits.
The dialog for reading the phone book is
opened.
2. Say ›Dial number‹ when the desired entry is
read.
›Correct number‹
The command can be repeated as often as nec‐
essary.
Selecting an entry
1. ›Dial name‹
Deleting a phone number
›Delete‹
2. Say the name after being prompted to do so.
3. Confirm the query with ›Yes‹.
All digits entered up to that point are deleted.
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Adjusting the volume
Inserting the snap-in adapter
Turn the knob during an announcement.
1. Press the button and remove the cover.
▷
The volume remains constant even if the
volume of other audio sources is changed.
▷
The volume is stored for the remote control
currently in use.
Notes
Do not use the voice operation to initiate an
Emergency Request. In stressful situations, the
voice and vocal pitch can change. This can un‐
necessarily delay the establishment of a tele‐
phone connection.
2. Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.
Instead, use the SOS button*, refer to
page 266, in the vicinity of the interior mirror.
Environmental conditions
▷
Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.
▷
Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.
Inserting the mobile phone
▷
▷
Keep the doors, windows, and glass sun‐
roof* closed to prevent noise interference.
1. Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector of the mobile phone.
Avoid making other noise in the vehicle
while speaking.
2. Slide the mobile phone with the buttons fac‐
ing up in the direction of the electrical con‐
nections, arrow 1, and push downward, ar‐
row 2 until it engages.
Snap-in adapter*
Installation position
In the center armrest.
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Removing the mobile phone
Press the button and remove the mobile phone.
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Office*
At a glance
1. "Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
General information
Contacts, appointments, tasks, notes, text mes‐
sages, and e-mails from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
3. Open "Options".
4. "Update data"
Cell phone data are transmitted again to the
vehicle.
Information about which mobile phones support
the Office functions can be found at
of compatible mobile phones is available for Of‐
fice.
Office information
The number of unread messages and active
tasks as well as the upcoming appointments are
displayed.
Contents are only displayed in full length when
the vehicle is stationary.
1. "Office"
2. "Current office"
The mobile phone has read-access only.
Do not use Office while driving
3. Select the desired entry to display details.
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷
▷
▷
A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
Contacts
The time, time zone, and date, refer to
page 80, are correctly set on the Control
Display and on the mobile phone to correctly
display appointments, for example.
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone* are displayed as
well if this function is supported by the mobile
phone. Addresses can be adopted as destina‐
tions for navigation and the phone numbers can
be dialed.
Office is activated, refer to page 213.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries, tasks, notesandreminderscanbeupdated
separately.
Displaying contacts
General information
1. "Office"
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2. "Contacts"
When a contact is edited, the changes are not
stored on the mobile phone. A copy of the entry
is stored in the vehicle.
Selecting the contact as a navigation
destination*
1. Select the desired contact.
2. Select the address.
When contacts from the mobile phone are
used, the address may need to be matched
to the navigation data contained in the vehi‐
cle. In this case:
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 24.
Correct the address.
A symbol indicates the storage location of the
contacts:
3. "Start guidance" or "Add as another
destination"
Symbol
Storage location
Checking the address as a destination*
No symbol In the vehicle; the address has not
been checked as a destination.
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
In the vehicle; the address has
been checked as a destination.
1. Select the desired contact and highlight the
address.
Mobile phone.
2. Open "Options".
Dialing phone numbers*
1. Select the desired contact.
2. Select the phone number.
The connection is established.
3. "Check as destination"
4. Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
Editing a contact
1. Select the desired contact.
2. "Edit contact"
New contact
General information
A contact can have up to 8 phone numbers,
2 addresses, 3 e-mail addresses and one Inter‐
net address.
1. "Office"
2. "Contacts"
3. Open "Options".
3. Change the entries.
4. "Store contact in vehicle"
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4. "New contact"
3. "Store contact in vehicle"
Selecting the sorting order of the
names*
Names can be displayed in a different order.
1. "Office"
2. "Contacts"
3. Open "Options".
4. "Display: last, first name" or "Display: first,
last name"
5. The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
Depending on how the contacts were stored on
themobilephone, thesortingorderofthenames
may differ from the selected sorting order.
6. Fill in the entry fields: select the symbol next
to the entry field.
7. Enter the text and assign the contact type.
Show contact pictures
8. If the vehicle is equipped with a navigation
system: Enter the address. Only addresses
contained in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.
1. "Office"
If necessary, "Accept address".
9. "Store contact in vehicle"
2. "Contacts"
3. Open "Options".
4. "Show images"
Contact types
Various contact types can be assigned to phone
numbers and addresses.
Display of all contact pictures is activated or de‐
activated.
Symbol
Meaning
Exporting/importing contacts
Home phone number.
Business phone number.
Mobile phone number.
Other phone number.
Home address.
Contacts can be exported and imported via the
Personal Profile, refer to page 33. The contacts
stored in the vehicle are exported, but not those
from the mobile phone.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone*
cannot be deleted.
Business address.
1. "Office"
Specifying the home address
2. "Contacts"
A home address can be stored. It appears at the
top of the contact list.
3. Highlight the contact.
4. Open "Options".
1. "Home"
2. Create a contact.
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5. "Delete contact"or "Delete all contacts".
6. If necessary. "Yes"
Filtering the message list
The message list can be filtered, when more
than one type of message exists.
1. "Filter:"
Messages
General information
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
2. Select the type of message.
▷
"All"
All messages are displayed.
"E-mail"
▷
Display of different messages:
Only e-mails from the mobile phone are
displayed.
▷
▷
Text messages.
My Info* messages from the BMW Assist
Portal.
▷
▷
"Service message"
Only messages from the BMW Assist
Concierge service, My Info and BMW
Info are displayed.
▷
Messages from the BMW Assist Concierge
service*.
▷
▷
Messages from BMW Info*.
"Text message"
E-mails from the mobile phone.
Only text messages from the mobile
phone are displayed.
Displaying messages
1. "Office"
Deleting messages
2. "Messages"
Messages from the Concierge service, My Info,
and BMW Info can be deleted.
A symbol identifies the type of message.
Delete a message:
Symbol Message type
Text messages.
My Info
1. "Office"
2. "Messages"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
Message from the Concierge serv‐
ice.
Message from BMW Info.
E-mail from mobile phone.
1. "Office"
2. "Messages"
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3. Open "Options".
2.
"Start guidance" or "Add as another
destination"
4. "Delete all messages" or "Delete service
messages"
Text messages
Calling the sender of a text message
1. Select the desired message.
2.
Select the symbol.
Saving the sender in the contacts
1. Highlight the desired message.
2. Open "Options".
3. Start destination guidance, if necessary.
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
3. "Store as new contact" or "Add to existing
contact"
1. Select the desired message.
Reading the text message out loud*
Read the text messages out loud, refer to
page 230.
2.
"Call":
If the message contains a number, the con‐
nection is established.
My Info
"Select phone number":
Ifthemessagecontainsmorethanonenum‐
ber, select the desired number from the list.
The connection is established.
Starting destination guidance
1. Select the message.
2. "Start guidance" or "Add as another
destination"
Storing an address
1.
Select the desired message.
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
2. Open "Options".
3. "Store contact in vehicle"
1. Select the desired message.
Displaying additional information
1. Select the desired message.
2. "Further information"
2.
"Call":
If the message contains a number, the con‐
nection is established.
"Select phone number":
BMW Info
Ifthemessagecontainsmorethanonenum‐
ber, select the desired number from the list.
The connection is established.
Starting destination guidance
1. Select the desired message.
2.
"Start guidance" or "Add as another
destination"
Message from the Concierge service
Starting destination guidance
1. Select the desired message.
Dialing the number in the message
Up to 4 phone numbers can be transmitted with
a message.
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Reading the e-mail out loud*
1. Select the desired message.
Read the e-mail out loud, refer to page 230.
2.
"Call":
If the message contains a number, the con‐
nection is established.
Calendar
"Select phone number":
Ifthemessagecontainsmorethanonenum‐
ber, select the desired number from the list.
The connection is established.
Display the calendar
Appointments during the last 20 and the next 50
days can be displayed.
1. "Office"
E-mail*
2. "Calendar"
Displaying e-mails
1. "Office"
The appointments on the current day are
displayed.
2. "Messages"
Selecting the calendar day
1. Select the date.
3. Select the desired e-mail.
Displaying e-mail contacts
If the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail.
"Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
2. Select the desired day or date.
▷
▷
▷
▷
"Next day"
"Date:"
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 230.
"Previous day"
"Today"
Display the appointment
1. Select the desired appointment.
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
2. Scroll through the appointment if neces‐
sary:
▷
▷
Turn the controller.
Select the symbol.
1. "Office"
2. "Messages"
3. Open "Options".
4. "Fully download e-mails"
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 230.
Only a part of the email from the cell phone
is loaded into the vehicle.
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Reading the appointment out loud*
Read the appointment out loud, refer to
page 230.
Notes
Displaying notes
1. "Office"
2. "Notes"
Tasks
All notes are displayed.
Displaying the task list
Display tasks that are due within the next
90 days.
Displaying the note
1. Select the desired note.
1. "Office"
2. "Tasks"
Sorting the task list
1. Select the header in the task list.
2. Scroll in the note if necessary:
▷
▷
Turn the controller.
Select the symbol.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 230.
2. Select the sorting criterion:
▷
▷
▷
"Priority (!)"*
"Subject"
Reading the note out loud*
Read the note out loud, refer to page 230.
"Due date"
Displaying the task
1. Select the desired task.
2. Scroll in the task if necessary:
Reminders
▷
▷
Turn the controller.
Select the symbol.
Displaying reminders
Reminders of pending appointments and tasks
are displayed. After an appointment or after a
task is due, the reminder is no longer displayed.
Using contact data
Contact data from appointments, e-mails and
notes can be saved or selected*, refer to
page 230.
1. "Office"
2. "Reminders"
3. Select the desired reminder.
Reading the task out loud*
Read the task out loud, refer to page 230.
The corresponding appointment or the task are
displayed.
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▷
▷
Select the symbol.
Using contact data
Go back one paragraph.
At a glance
To end reading, tilt the controller to the left.
Contact data from calendar entries, appoint‐
ments, tasks, emails and notes can be stored or
selected*.
What to do if...
Information on suitable mobile phones, refer to
page 212.
Displaying contact or selecting phone
number
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
1.
"Use contact data"
2. Display the contact or select the phone
number:
▷
The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
▷
Select the contact to display contact de‐
tails.
▷
Select the phone number to establish a
connection directly.
▷
▷
The Office function is deactivated.
The mobile phone is connected as an addi‐
tional phone.
Storing contact data
▷
▷
Appointments are older than 20 days or are
more than 50 days in the future.
1.
"Use contact data"
2. Highlight the phone number or e-mail ad‐
dress.
The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
3. Open "Options".
4. "Add to existing contact" or "Store as new
contact"
▷
Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Reading out loud*
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷
The time zone, time or date is incorrectly set
on the Control Display and mobile phone.
1. Select the desired message, appointment,
task, or note.
The e-mail attachment is not displayed.
2.
Select the symbol.
▷
E-mails are transmitted without an attach‐
ment.
The following options are available during read‐
ing:
Entries are not displayed in full length.
▷
▷
▷
"Pause"
▷
Text were already transmitted from the mo‐
bile phone in a shortened form.
Interrupt reading. Select again to restart
reading.
▷
Synchronization between the mobile phone
and vehicle may take several minutes.
"Back to beginning"
The contact pictures are not being displayed?
Start reading message again from the be‐
ginning.
▷
A max. of 200 contact pictures can be stored
in the vehicle.
Select the symbol.
Skip a paragraph.
The E-mail is displayed with a delay?
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490
▷
Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
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Contacts*
Specifying the home address
A home address can be stored. It appears at the
top of the contact list.
General information
Contacts can be created and edited and the ad‐
dresses can be adopted as destinations for nav‐
igation.
1. "Home"
2. Create a contact.
3. "Store contact in vehicle"
New contact
1. "Contacts"
My contacts
2. "New contact"
General information
List of all contacts stored in the vehicle.
Displaying contacts
1. "Contacts"
2. "My contacts"
3. The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
4. Fill in the entry fields: select the symbol next
to the entry field.
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 24.
A symbol indicates the storage location of the
contacts:
Symbol
Storage location
5. Enter the text, refer to page 24.
No sym‐ In the vehicle; the address has not
6. If the vehicle is equipped with a navigation
system: Enter the address. Only addresses
contained in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
bol
been checked as a destination.
In the vehicle; the address has
been checked as a destination*.
7. If necessary, "Store".
8. "Store contact in vehicle"
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Editing a contact
Exporting/importing contacts
1. Select the desired contact.
2. "Edit contact"
Contacts can be exported and imported via the
Personal Profile, refer to page 33.
Deleting contacts
1. "My contacts"
2. Highlight the contact.
3. Open "Options".
4. "Delete contact" or "Delete all contacts"
3. Change the entries.
4. Move the controller to the left.
5. "Yes"
Selecting the contact as a navigation
destination*
1. Select the desired contact.
2. Select the address.
3. "Start guidance" or "Add as another
destination"
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1. Select the desired contact and highlight the
address.
2. Open "Options".
3. "Check as destination"
4. Correct and store the address if necessary.
Selecting the sorting order of the
names
Names can be displayed in a different order.
1. "My contacts"
2. Highlight the contact.
3. Open "Options".
4. "Display: last, first name" or "Display: first,
last name"
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BMW ConnectedDrive
sist Response Center then speaks with you
and takes further steps to help you.
BMW Assist*
General information
▷
Enhanced Roadside Assistance: BMW
Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request* has been initiated.
▷
▷
Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷
▷
▷
Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
Requirements
▷
The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
Stolen Vehicle Recovery: after you report
thatyourvehiclewasstolentothepolice, the
BMW Assist Response Center can deter‐
mine its position.
▷
▷
To transmit position data, the vehicle must
be able to determine the current position.
In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
▷
BMW Assist is activated.
Press the SOS button to contact the BMW
Assist Response Center.
Services offered
▷
Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
BMW TeleService*
General information
TeleService supports communication with your
service center.
▷
Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
▷
Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
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in advance. This shortens the duration of the
service appointment.
2. "Concierge"
▷
In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷
▷
▷
The service varies by country.
Connection costs may ensue.
Services may be restricted abroad.
Requirements
3. "Start service"
▷
▷
▷
BMW Assist is activated.
Wireless reception is available.
The engine is running.
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Use of BMW TeleService*
The TeleServices are typically activated in the
vehicle.
Roadside Assistance
At a glance
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
BMW Roadside Assistance* can be contacted if
assistance is needed in the event of a break‐
down.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Roadside Assistance* can also be contacted via
a Check Control message, refer to page 83.
Starting Roadside Assistance
Concierge service*
Vehicles not equipped with BMW
Assist or BMW TeleService
General information
1. "ConnectedDrive"
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Roadside Assis‐
tance.
Starting the Concierge service
1. "ConnectedDrive"
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490
Vehicles equipped with BMW Assist or
BMW TeleService
BMW Online*
1. "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
At a glance
A business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
TeleService Diagnosis*
Requirements
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
▷
▷
▷
Subscription to the optional Convenience
Plan.
The date setting, refer to page 80, on the
Control Display is current.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1. "ConnectedDrive"
2. "BMW Online"
TeleService Help*
TeleService Help enables an in-depth diagnosis
of the vehicle by Roadside Assistance via wire‐
less transmission.
TeleService Help can be started after a prompt
by Roadside Assistance and the termination of
the voice connection.
Starting TeleService Help
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. The engine is running.
4. "TeleService Help"
3. If necessary, "OK".
The BMW Online home page is displayed.
After completion of TeleService Help, a voice
connection is established to Roadside Assis‐
tance.
Operating BMW Online
To start a search:
▷
▷
Turn the controller to highlight an element.
Press the controller to display an element.
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Opening the start page
1. Open "Options".
2. "Display start page"
Vehicles equipped with BMW Assist or
BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
Loading a new page
1. Open "Options".
2. "Reload"
Service Request*
Cancel
1. Open "Options".
2. "Cancel loading"
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Starting a Service Request
1. "ConnectedDrive"
2. "Service Request"
3. "Start service"
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1. "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.
A Service Request can be started via a Check
Control message, refer to page 83.
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3. "Available services"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
To check when your service partner was noti‐
fied:
1. "Vehicle Info"
2. "Vehicle status"
Updating BMW Assist
Manual update of TeleService* and BMW As‐
sist*.
"Update BMW Assist"
Data transfer*
During the updating of BMW services, display
the status of the data transfer.
3. Open "Options".
1. "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
4. "Last Service Request"
Apps*
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
They are operated via iDrive.
Services status*
Requirements
General information
▷
▷
The mobile phone is suitable.
Check services status.
The cell phone operating system supports
the software applications of Apps.
Displaying available services
Display of all services available in the vehicle.
▷
▷
Software applications are installed on the
cell phone and ready to use.
1. "ConnectedDrive"
2. "Service Status"
Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490
▷
Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Press button twice to switch back to the
main menu.
Information about suitable cell phones, available
software applications and their installation can
the service center.
Notes
▷
The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the cell
phone.
Create the entries.
▷
The data transmission of the software ap‐
plications from the cell phone to the vehicle
can last some time. Some software applica‐
tions depend on the speed of the available
Internet connection of the cell phone.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
▷
Some cell phones cannot simultaneously
use Apps and the Bluetooth hands-free sys‐
tem.
If necessary, restart the software application
on the cell phone after a phone conversa‐
tion.
Operate Apps
1. Connect the cell phone via the snap-in
adapter or via the USB audio interface.
2. "ConnectedDrive"
3. Select the desired software application.
TeleService Report*
Transmitstechnicaldatathatisevaluatedforthe
ongoing development of BMW products from
your vehicle to BMW in regular intervals if nec‐
essary.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1. "ConnectedDrive"
2. "BMW apps"
TeleService Report is activated in vehicles that
meet certain technical requirements and have a
valid Assist contract; this feature is free of
charge.
PlugIn*
Neither personal data nor position data is trans‐
mitted.
Selected functions of the cell phone are dis‐
played on the Control Display. They can be op‐
erated via iDrive.
Indicate when the last Teleservice Report was
transmitted:
1. Connect cell phone via the snap-in adapter.
2. "ConnectedDrive"
1. "Vehicle Info"
2. "Vehicle status"
3. Open "Options".
4. "Last Teleservice Info"
3. "PlugIn"
4. "Activate PlugIn"
5. Navigate to the displayed functions via the
controller and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back.
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490





