Communication for your BMW 7 Series 2008-2014

Communication  
All of the options available to you for mobile  
communication with family, friends, business  
partners, and service providers are described in  
this chapter.  
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Telephone*  
age can be obtained at ‐  
tooth.  
At a glance  
The concept  
Displaying the vehicle identification  
number and software part number  
The vehicle identification number and software  
part number are needed to determine which mo‐  
bile phones are supported by the mobile phone  
preparation package. The software version of  
the mobile phone may also be required.  
Mobile phones or other external devices such as  
audio players can be connected to the vehicle  
via Bluetooth.  
After these devices are paired once, they are  
recognized automatically when the ignition is  
switched on as soon as they are inside the ve‐  
hicle and can be operated via iDrive, the buttons  
on the steering wheel, and via voice activation*.  
1. "Telephone"  
Depending on their functionality, external devi‐  
ces can be used via the vehicle as a telephone  
or as an audio source.  
2. Open "Options".  
3. "Bluetooth® info"  
4. "Display system information"  
The telephone functions are described in the  
following. Operating the audio functions, refer to  
page 194.  
These approved mobile phones with a certain  
software version, support the vehicle functions  
described below.  
Up to four external devices can be paired.  
Malfunctions may occur with other mobile  
phones or software versions.  
Certain functions may need to be enabled by the  
mobile phone provider or service provider.  
Donot operatea mobilephonethat isconnected  
to the vehicle on the mobile phone keypad, as  
this may lead to a malfunction.  
Using the mobile phone while driving  
Make entries only when traffic and road  
conditions allow. Do not hold the mobile phone  
in your hand while you are driving; use the  
hands-free system instead. If you do not ob‐  
serve this precaution, you can endanger the ve‐  
hicle occupants and other road users.◀  
A software update can be performed if neces‐  
sary.  
Pairing/unpairing the mobile  
phone  
Snap-in adapter*  
The snap-in adapter is used to:  
General information  
The following functions are available:  
Hold the mobile phone.  
Recharge the battery.  
Use of a mobile phone as a telephone.  
Use of a mobile phone as an additional tele‐  
phone.  
Connect the mobile phone to an outside an‐  
tenna of the vehicle.  
Use of a mobile phone as an audio source.  
This provides for better network reception  
and consistent sound quality.  
Use of an audio device as an audio source,  
refer to page 194.  
Approved mobile phones  
Details on which mobile phones and external  
devices with a Bluetooth interface are sup‐  
ported by the mobile phone preparation pack‐  
Requirements  
The mobile phone is suitable.  
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The mobile phone is ready for operation.  
3. Open "Options".  
Bluetooth is activated in the vehicle and on  
the mobile phone.  
4. Select the desired additional function.  
"Additional telephone"  
"Office"  
Bluetooth presettings may need to be made  
on the mobile phone, e.g., for a connection  
without confirmation or visibility, refer to the  
mobile phone operating instructions.  
"Bluetooth® audio"  
Pairing and connecting a device  
Deactivate Bluetooth audio if necessary.  
Pairing a device  
A number with at least four and a maximum  
of 16 digits was defined as the Bluetooth  
passkey. It is only required once for pairing.  
To avoid becoming distracted and posing  
an unnecessary hazard both to your own vehi‐  
cle's occupants and to other road users, only  
pair the device while the vehicle is stationary.◀  
The ignition is switched on.  
Pair the vehicle entirely on the front or rear Con‐  
trol Display.  
Activating/deactivating Bluetooth  
Bluetooth is not permitted everywhere. Comply  
with all safety guidelines and regulations.  
1. "Telephone"  
1. "Telephone"  
2. Open "Options".  
3. "Bluetooth®"  
2. "Bluetooth® (phone)"  
3. "Add new phone"  
The Bluetooth name of the vehicle is dis‐  
played.  
Additional functions  
General information  
Activate the functions before pairing to be able  
to use them in the vehicle. Information on suit‐  
able mobile phones, refer to page 212, that sup‐  
port these functions.  
4. To perform additional steps on the mobile  
phone, refer to the mobile phone operating  
instructions: for instance, search for or con‐  
nect the Bluetooth device or a new device.  
The Bluetooth name of the vehicle appears  
on the mobile phone display.  
5. Select the Bluetooth name of the vehicle on  
the mobile phone display.  
Additional telephone  
A mobile phone can be used as an additional  
telephone.  
Prompt via iDrive or the mobile phone to en‐  
ter the same Bluetooth passkey.  
6. Enter the passkey and confirm.  
The additional telephone can be used to accept  
incoming calls, refer to page 216. While a call is  
active on the additional telephone, incoming  
calls are displayed on the Control Display.  
Audio source  
A mobile phone can be used as an audio source.  
Activating/deactivating the additional  
functions  
7. Select the functions for which the mobile  
phone is to be used.  
1. "Telephone"  
2. "Bluetooth® (phone)"  
8. "OK"  
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If the pairing was successful, the mobile phone  
appears at the top of the list of mobile phones.  
The functions that were assigned to the device  
before unpairing are assigned to the device  
when it is reconnected. If the device is already  
connected, these functions are deactivated.  
The functions supported by the mobile phone  
and audio device are displayed as symbols when  
paired.  
Configuring the devices  
Additional functions can be activated or deacti‐  
vated for paired and connected devices.  
White symbol: the function is active.  
Gray symbol: the function is inactive.  
Symbol  
Function  
1. "Telephone"  
Telephone.  
2. "Bluetooth® (phone)"  
3. Highlight the device to be configured.  
4. Open "Options".  
Additional telephone.  
Audio source.  
5. "Configure phone"  
6. At least one function must be selected.  
Four devices can be paired with the vehicle at  
once. Three devices can be connected with the  
vehicle at once.  
"Telephone"  
"Additional telephone"  
"Audio"  
If pairing was unsuccessful: What to do if..., refer  
to page 214.  
7. "OK"  
If a function is assigned to a device, the function  
will be deactivated where appropriate for a de‐  
vice that is already connected and the device will  
be unpaired.  
Following the initial pairing  
The mobile phone is detected/connected in  
the vehicle within a short period of time  
when the engine is running or the ignition is  
switched on.  
Swapping the telephone and additional  
telephone  
The function of the telephone and additional tel‐  
ephone can be swapped automatically.  
The phone book entries of the telephone  
stored on the SIM card* or mobile phone are  
transmitted to the vehicle after detection,  
depending on the mobile phone.  
1. "Telephone"  
Four devices can be paired.  
2. "Bluetooth® (phone)"  
3. "Swap phone/addit. phone"  
Specific settings may be necessary in some  
mobile phones, e.g., authorization or a se‐  
cure connection; refer to the mobile phone  
operating instructions.  
Unpairing a device  
1. "Telephone"  
Connecting a specific device  
2. "Bluetooth® (phone)"  
3. Highlight the device that is to be unpaired.  
4. Open "Options".  
If more than one device is detected by the vehi‐  
cle, the device at the top of the list is connected.  
A different device can be connected by select‐  
ing it.  
5. "Remove phone from list"  
1. "Telephone"  
What to do if...  
Information on suitable mobile phones, refer to  
page 212.  
2. "Bluetooth® (phone)"  
3. Select the device that is to be connected.  
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The mobile phone could not be paired or con‐  
nected.  
The number of phone book entries being  
stored is too high.  
Is Bluetooth activated in the vehicle and on  
the mobile phone? Activate Bluetooth in the  
vehicle and on the mobile phone.  
Is the data volume of the contact too large,  
e.g., due to stored information such as  
notes? Reduce the data volume of the con‐  
tact.  
Do the Bluetooth passkeys on the mobile  
phone and the vehicle match? Enter the  
same passkey on the mobile phone and via  
iDrive.  
Is the mobile phone connected as an audio  
source or additional telephone? The mobile  
phone must be connected as a telephone.  
Did it take longer than 30 seconds to enter  
the passkey? Repeat the pairing procedure.  
The phone connection quality is poor.  
The strength of the Bluetooth signal on the  
mobile phone can be adjusted, depending  
on the mobile phone.  
Are too many Bluetooth devices connected  
to the mobile phone or vehicle? Delete con‐  
nections with other devices if necessary.  
Insert the mobile phone into the snap-in  
adapter* or place it in the area of the center  
console.  
Is the audio connection activated? Deacti‐  
vate the audio connection.  
Is the mobile phone in power-save mode or  
does it have only a limited remaining battery  
life? Charge the mobile phone in the snap-  
in adapter* or via the charging cable.  
Adjust the volume of the microphone and  
loudspeakers separately.  
If all points in this list have been checked and the  
required function is still not available, please  
contact the hotline or service center.  
Depending on the mobile phone, it is possi‐  
ble that only one device can be connected  
to the vehicle. Unpair the connected device  
from the vehicle and pair and connect only  
one device.  
Controls  
Adjusting the volume  
The mobile phone no longer reacts? Switch  
the mobile phone off and on again. Repeat  
the pairing procedure.  
Turn the knob until the desired volume is se‐  
lected. The setting is stored for the remote con‐  
trol currently in use.  
The telephone functions are not available.  
The vehicle automatically adjusts the volume of  
the microphone on the telephone and the vol‐  
ume of the called party. Depending on the mo‐  
bile phone, the volumes may need to be ad‐  
justed. The settings can only be created during  
a call and must be adjusted separately for each  
telephone. The settings are deleted when the  
telephone is unpaired.  
Is the mobile phone paired as an additional  
telephone and is the additional telephone  
function deactivated? Activate the function.  
Is an outgoing call not possible? Connect  
the mobile phone as a telephone.  
No or not all phone book entries are displayed,  
or they are incomplete.  
Transmission of the phone book entries is  
not yet complete.  
1. "Settings"  
2. "Tone"  
It is possible that only the phone book en‐  
tries of the mobile phone or the SIM card*  
are transmitted.  
3. "Volume settings"  
4. Select the desired setting: "Microphone" or  
"Loudspeak."  
It may not be possible to display phone book  
entries with special characters.  
5. To adjust: turn the controller.  
6. To store: press the controller.  
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Incoming call  
Ending a call  
Via iDrive  
Receiving calls  
If the number of the caller is stored in the phone  
book and is transmitted by the network, the  
name of the contact is displayed. Otherwise,  
only the phone number is displayed.  
If more than one phone number is assigned to a  
contact, only the name of the contact is dis‐  
played.  
For calls on the additional telephone, the num‐  
ber is only displayed if it is transmitted by the  
network.  
"End call"  
An incoming call to the additional telephone is  
automatically rejected if there is an active call on  
the other telephone.  
Via the button on the steering wheel  
Press the button.  
Accepting a call  
Via the instrument cluster*  
Via iDrive  
"End call"  
"Accept"  
Entering a phone number  
Dialing a number  
1. "Telephone"  
2. "Dial number"  
3. Select the digits individually.  
4.  
Select the symbol.  
Via the button on the steering wheel  
Press the button.  
Via the instrument cluster*  
"Accept"  
The phone number can also be entered by voice.  
Calls with multiple participants  
General information  
Rejecting a call  
Via iDrive  
"Reject"  
You can switch between calls or connect two  
calls to a single conference call. These functions  
Via the instrument cluster*  
"Reject"  
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must be supported by the mobile phone and  
service provider.  
Establishing a conference call  
Two calls can be connected to a single tele‐  
phone conference call.  
Accepting a call while speaking to  
another party  
1. Establish two calls.  
2.  
"Conference call"  
This function might have to be activated by the  
service provider and the mobile phone must be  
adjusted accordingly.  
When terminating a conference call, both calls  
are ended. If one call is terminated by another  
party, the other call can be continued.  
If a second call comes in during an ongoing call,  
a call waiting signal is sounded where appropri‐  
ate.  
Switching the microphone to mute  
When a call is active, the microphone can be  
muted.  
"Accept"  
The call is accepted and the existing call is put  
on hold.  
1. "Telephone"  
2. "Active calls"  
Establishing a second call  
Establish an additional call during an active call.  
3.  
"Microphone mute"  
A microphone that has been switched to mute  
is automatically reactivated:  
1. "Telephone"  
2. "Active calls"  
When a new connection is established.  
When switching between call parties.  
3.  
"Hold"  
The existing call is put on hold.  
DTMF suffix dialing  
DTMF suffix dialing can be used for gaining ac‐  
cess to network services or for controlling devi‐  
ces, e.g., to make a remote inquiry of an answer‐  
ing machine. The DTMF code is needed for this  
purpose.  
1. "Telephone"  
2. Select the contact from a list or "Dial  
number".  
4. Dial the new phone number or select it from  
a list.  
3.  
"Keypad dialing"  
4. Enter the DTMF code via iDrive.  
"Return"  
The call on hold is resumed.  
Phone book  
Switching between two calls, hold call  
The active call is displayed in color.  
The call on hold is displayed in gray.  
"Swap calls"  
Displays  
The phone book accesses the contacts and  
shows all contacts for which a phone number  
has been stored. The entries can be selected to  
make a call.  
The call on hold is resumed.  
1. "Telephone"  
2. "Phone book"  
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A symbol indicates the storage location of the  
contacts.  
Redialing  
General information  
The list of dialed numbers in the mobile phone  
is transmitted to the vehicle depending on the  
mobile phone. The 20 phone numbers dialed  
last are displayed. The sorting order of the  
phone numbers depends on the particular mo‐  
bile phone.  
Dialing the number via the instrument  
cluster  
This is possible when there is no active call.  
Calling a contact  
Symbol Meaning  
1.  
Press the button on the steering  
wheel.  
Contact with one stored phone num‐  
ber.  
2. Select the desired phone number.  
The connection is established.  
Contact with more than one stored  
phone number.  
Dialing a number via iDrive  
1. "Telephone"  
Call not possible; mobile phone with‐  
out reception or network, or Service  
Request* is active.  
2. "Redial"  
3. Selectthedesiredentryandthephonenum‐  
ber if necessary.  
For contacts with one stored phone number: se‐  
lect the required contact. The connection is be‐  
ing established.  
The connection is established.  
Saving an entry in the contacts  
1. Highlight the entry.  
For contacts with more than one stored phone  
number: select the required contact and the  
phone number. The connection is being estab‐  
lished.  
2. Open "Options".  
3. "Store as new contact" or "Add to existing  
contact"  
Editing a contact  
4. Select  
"New phone number" or contact.  
Changing the entries in "Contacts". When a  
contact is changed, the changes are not stored  
on the mobile phone. A copy of the entry is  
stored in the vehicle.  
5. Select the type of number: "Home",  
"Business", "Mobile" or "Other"  
6. Complete the entries if necessary.  
7. If necessary, "Store contact in vehicle".  
1. Highlight the contact.  
2. Open "Options".  
3. "Edit entry"  
Received calls  
Displaying calls  
The contact can be edited.  
The 20 calls that were last received are dis‐  
played.  
1. "Telephone"  
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2. "Received calls"  
play; refer also to the mobile phone operating  
instructions.  
From the hands-free system to the  
mobile phone  
Calls that are made on the hands-free system  
can in some cases be continued on the mobile  
phone; this depends on the mobile phone.  
Follow the instructions on the mobile phone dis‐  
play; refer also to the mobile phone operating  
instructions.  
Calling a number from the list  
Selecting an entry.  
Voice operation*  
The connection is established.  
Vehicles equipped with the voice activation sys‐  
tem: operation, refer to page 25.  
Saving an entry in the contacts  
1. Highlight the entry.  
Vehicles not equipped with the voice activation  
system: depending on the equipment, the mo‐  
bile phone can be voice operated as described  
below.  
2. Open "Options".  
3. "Store as new contact" or "Add to existing  
contact"  
The list of short commands in the operating  
manual does not apply to this type of voice op‐  
eration.  
4. Select  
"New phone number" or contact.  
5. Select the type of number: "Home",  
"Business", "Mobile" or "Other"  
6. Complete the entries if necessary.  
The concept  
7. If necessary, "Store contact in vehicle".  
The mobile phone can be operated without  
taking your hands from the steering wheel.  
Hands-free system  
General information  
Calls that are being made on the hands-free  
system can be continued on the mobile phone  
and vice versa.  
In many cases, the entries are accompanied  
by announcements or questions.  
›...‹ Verbal instructions for voice operation.  
Using voice activation  
Activating the voice activation system  
From the mobile phone to the hands-  
free system  
Calls that were begun outside of the Bluetooth  
range of the vehicle can be continued on the  
hands-free system with the ignition switched  
on.  
1.  
Briefly press the button on the  
steering wheel.  
2. Say the command.  
Terminating the voice activation  
system  
Depending on the mobile phone, the system au‐  
tomatically switches to the hands-free system.  
Briefly press the button on the steering  
wheel or ›Cancel‹.  
Ifthesystemdoesnot switchoverautomatically,  
follow the instructions on the mobile phone dis‐  
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Possible commands  
Redialing  
›Redial‹  
Having possible commands read aloud  
Press the button. ›Help‹. Possible commands  
are announced.  
Voice phone book*  
Depending on how your vehicle is equipped, it  
may be necessary to create your own voice  
phone book.  
The digits from zero to nine are recognized. The  
digits can be spoken separately or combined in  
a sequence to accelerate the entry.  
The entries must be entered using voice activa‐  
tion and are separate from the memory in the  
mobile phone. Up to 50 entries can be set up.  
Using alternative commands  
The system often recognizes a number of dif‐  
ferent commands to run a function; for instance:  
Saving an entry  
›Dial name‹ or ›Name‹  
1. ›Save name‹  
2. Say the name. Do not exceed the speaking  
duration of approx. 2 seconds.  
Example: dialing a phone number  
3. Say the phone number after being prompted  
to do so by the system.  
1.  
Briefly press the button on the  
steering wheel.  
4. ›Save‹  
2. ›Dial number‹  
The system says: »Please say the number«  
3. E.g., ›123 456 790‹  
Deleting an entry  
1. ›Delete name‹  
The system says: »123 456 790. Continue?  
«
2. Say the name after being prompted to do so.  
3. Confirm the query with ›Yes‹.  
4. ›Dial‹  
Deleting all entries  
The system says: »Dialing number«  
1. ›Delete phonebook‹  
Calling  
The dialog for deleting the phone book is  
opened.  
Dialing a phone number  
1. ›Dial number‹  
2. Confirm the query with ›Yes‹.  
3. Confirm the query again with ›Yes‹.  
2. Say the phone number.  
3. ›Dial‹  
Reading and selecting entries  
1. ›Read phonebook‹  
Correcting the phone number  
The sequence of digits can be deleted after the  
system has repeated the digits.  
The dialog for reading the phone book is  
opened.  
2. Say ›Dial number‹ when the desired entry is  
read.  
›Correct number‹  
The command can be repeated as often as nec‐  
essary.  
Selecting an entry  
1. ›Dial name‹  
Deleting a phone number  
›Delete‹  
2. Say the name after being prompted to do so.  
3. Confirm the query with ›Yes‹.  
All digits entered up to that point are deleted.  
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Adjusting the volume  
Inserting the snap-in adapter  
Turn the knob during an announcement.  
1. Press the button and remove the cover.  
The volume remains constant even if the  
volume of other audio sources is changed.  
The volume is stored for the remote control  
currently in use.  
Notes  
Do not use the voice operation to initiate an  
Emergency Request. In stressful situations, the  
voice and vocal pitch can change. This can un‐  
necessarily delay the establishment of a tele‐  
phone connection.  
2. Insert the snap-in adapter at the front, ar‐  
row 1, and press down, arrow 2, until it en‐  
gages.  
Instead, use the SOS button*, refer to  
page 266, in the vicinity of the interior mirror.  
Environmental conditions  
Say the commands, numbers, and letters  
smoothly and with normal volume, empha‐  
sis, and speed.  
Always say commands in the language of  
the system. The language for the mobile  
phone voice operation is preset and cannot  
be changed in the Control Display.  
Inserting the mobile phone  
Keep the doors, windows, and glass sun‐  
roof* closed to prevent noise interference.  
1. Depending on the mobile phone, remove  
the protective cap from the antenna con‐  
nector of the mobile phone.  
Avoid making other noise in the vehicle  
while speaking.  
2. Slide the mobile phone with the buttons fac‐  
ing up in the direction of the electrical con‐  
nections, arrow 1, and push downward, ar‐  
row 2 until it engages.  
Snap-in adapter*  
Installation position  
In the center armrest.  
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Removing the mobile phone  
Press the button and remove the mobile phone.  
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Office*  
At a glance  
1. "Office"  
2. "Current office", "Calendar", "Tasks",  
"Notes" or "Reminders"  
General information  
Contacts, appointments, tasks, notes, text mes‐  
sages, and e-mails from the mobile phone can  
be displayed on the Control Display if the mobile  
phone provides compatible support of these  
functions and the necessary Bluetooth stand‐  
ards.  
3. Open "Options".  
4. "Update data"  
Cell phone data are transmitted again to the  
vehicle.  
Information about which mobile phones support  
the Office functions can be found at  
of compatible mobile phones is available for Of‐  
fice.  
Office information  
The number of unread messages and active  
tasks as well as the upcoming appointments are  
displayed.  
Contents are only displayed in full length when  
the vehicle is stationary.  
1. "Office"  
2. "Current office"  
The mobile phone has read-access only.  
Do not use Office while driving  
3. Select the desired entry to display details.  
To avoid becoming distracted and posing  
an unnecessary hazard to your vehicle's occu‐  
pants and to other road users, never attempt to  
use the controls or enter information unless traf‐  
fic and road conditions allow this.◀  
Requirements  
A suitable mobile phone is paired with the  
vehicle and connected. In some mobile  
phones, data access must be confirmed on  
the mobile phone.  
Contacts  
The time, time zone, and date, refer to  
page 80, are correctly set on the Control  
Display and on the mobile phone to correctly  
display appointments, for example.  
At a glance  
Contacts can be created and edited. The con‐  
tacts from the mobile phone* are displayed as  
well if this function is supported by the mobile  
phone. Addresses can be adopted as destina‐  
tions for navigation and the phone numbers can  
be dialed.  
Office is activated, refer to page 213.  
Updating  
Data are updated every time the mobile phone  
is connected to the vehicle. Appointment en‐  
tries, tasks, notesandreminderscanbeupdated  
separately.  
Displaying contacts  
General information  
1. "Office"  
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2. "Contacts"  
When a contact is edited, the changes are not  
stored on the mobile phone. A copy of the entry  
is stored in the vehicle.  
Selecting the contact as a navigation  
destination*  
1. Select the desired contact.  
2. Select the address.  
When contacts from the mobile phone are  
used, the address may need to be matched  
to the navigation data contained in the vehi‐  
cle. In this case:  
All contacts are listed in alphabetical order. De‐  
pending on the number of contacts, an A-Z  
search is offered, refer to page 24.  
Correct the address.  
A symbol indicates the storage location of the  
contacts:  
3. "Start guidance" or "Add as another  
destination"  
Symbol  
Storage location  
Checking the address as a destination*  
No symbol In the vehicle; the address has not  
been checked as a destination.  
An address that is to be used for destination  
guidance must match the navigation data con‐  
tained in the vehicle. The address can be  
checked for this purpose.  
In the vehicle; the address has  
been checked as a destination.  
1. Select the desired contact and highlight the  
address.  
Mobile phone.  
2. Open "Options".  
Dialing phone numbers*  
1. Select the desired contact.  
2. Select the phone number.  
The connection is established.  
3. "Check as destination"  
4. Correct and store the address if necessary.  
If the address is corrected and stored, a copy of  
it is stored in the vehicle. The address is not  
changed on the mobile phone.  
Editing a contact  
1. Select the desired contact.  
2. "Edit contact"  
New contact  
General information  
A contact can have up to 8 phone numbers,  
2 addresses, 3 e-mail addresses and one Inter‐  
net address.  
1. "Office"  
2. "Contacts"  
3. Open "Options".  
3. Change the entries.  
4. "Store contact in vehicle"  
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4. "New contact"  
3. "Store contact in vehicle"  
Selecting the sorting order of the  
names*  
Names can be displayed in a different order.  
1. "Office"  
2. "Contacts"  
3. Open "Options".  
4. "Display: last, first name" or "Display: first,  
last name"  
5. The entry fields are still filled with the previ‐  
ous entries: "Delete input fields"  
Depending on how the contacts were stored on  
themobilephone, thesortingorderofthenames  
may differ from the selected sorting order.  
6. Fill in the entry fields: select the symbol next  
to the entry field.  
7. Enter the text and assign the contact type.  
Show contact pictures  
8. If the vehicle is equipped with a navigation  
system: Enter the address. Only addresses  
contained in the navigation data in the vehi‐  
cle can be entered. This ensures that desti‐  
nation guidance is possible for all ad‐  
dresses.  
Pictures stored with the contacts are stored in  
the vehicle when the mobile phone is connected  
to the vehicle. The number of transmitted pic‐  
tures depends on the mobile phone. The mobile  
phone must support this function.  
1. "Office"  
If necessary, "Accept address".  
9. "Store contact in vehicle"  
2. "Contacts"  
3. Open "Options".  
4. "Show images"  
Contact types  
Various contact types can be assigned to phone  
numbers and addresses.  
Display of all contact pictures is activated or de‐  
activated.  
Symbol  
Meaning  
Exporting/importing contacts  
Home phone number.  
Business phone number.  
Mobile phone number.  
Other phone number.  
Home address.  
Contacts can be exported and imported via the  
Personal Profile, refer to page 33. The contacts  
stored in the vehicle are exported, but not those  
from the mobile phone.  
Deleting contacts  
Only contacts that are stored in the vehicle are  
deleted. The contacts on the mobile phone*  
cannot be deleted.  
Business address.  
1. "Office"  
Specifying the home address  
2. "Contacts"  
A home address can be stored. It appears at the  
top of the contact list.  
3. Highlight the contact.  
4. Open "Options".  
1. "Home"  
2. Create a contact.  
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5. "Delete contact"or "Delete all contacts".  
6. If necessary. "Yes"  
Filtering the message list  
The message list can be filtered, when more  
than one type of message exists.  
1. "Filter:"  
Messages  
General information  
Whether or not text messages and e-mails from  
the mobile phone are displayed depends on  
whether transmission from the mobile phone to  
the vehicle is supported. Text messages and e-  
mails may not be supported by the service pro‐  
vider, or the function may need to be enabled  
separately. After the mobile phone is first paired,  
transmission may take several minutes. Mes‐  
sages are only displayed in full length when the  
vehicle is stationary. Messages from the addi‐  
tional telephone are not transmitted.  
2. Select the type of message.  
"All"  
All messages are displayed.  
"E-mail"  
Display of different messages:  
Only e-mails from the mobile phone are  
displayed.  
Text messages.  
My Info* messages from the BMW Assist  
Portal.  
"Service message"  
Only messages from the BMW Assist  
Concierge service, My Info and BMW  
Info are displayed.  
Messages from the BMW Assist Concierge  
service*.  
Messages from BMW Info*.  
"Text message"  
E-mails from the mobile phone.  
Only text messages from the mobile  
phone are displayed.  
Displaying messages  
1. "Office"  
Deleting messages  
2. "Messages"  
Messages from the Concierge service, My Info,  
and BMW Info can be deleted.  
A symbol identifies the type of message.  
Delete a message:  
Symbol Message type  
Text messages.  
My Info  
1. "Office"  
2. "Messages"  
3. Select the desired message.  
4. Open "Options".  
5. "Delete message"  
Delete all messages:  
Message from the Concierge serv‐  
ice.  
Message from BMW Info.  
E-mail from mobile phone.  
1. "Office"  
2. "Messages"  
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3. Open "Options".  
2.  
"Start guidance" or "Add as another  
destination"  
4. "Delete all messages" or "Delete service  
messages"  
Text messages  
Calling the sender of a text message  
1. Select the desired message.  
2.  
Select the symbol.  
Saving the sender in the contacts  
1. Highlight the desired message.  
2. Open "Options".  
3. Start destination guidance, if necessary.  
Dialing the number in the message  
Up to 4 phone numbers can be transmitted with  
a message.  
3. "Store as new contact" or "Add to existing  
contact"  
1. Select the desired message.  
Reading the text message out loud*  
Read the text messages out loud, refer to  
page 230.  
2.  
"Call":  
If the message contains a number, the con‐  
nection is established.  
My Info  
"Select phone number":  
Ifthemessagecontainsmorethanonenum‐  
ber, select the desired number from the list.  
The connection is established.  
Starting destination guidance  
1. Select the message.  
2. "Start guidance" or "Add as another  
destination"  
Storing an address  
1.  
Select the desired message.  
Dialing the number in the message  
Up to 4 phone numbers can be transmitted with  
a message.  
2. Open "Options".  
3. "Store contact in vehicle"  
1. Select the desired message.  
Displaying additional information  
1. Select the desired message.  
2. "Further information"  
2.  
"Call":  
If the message contains a number, the con‐  
nection is established.  
"Select phone number":  
BMW Info  
Ifthemessagecontainsmorethanonenum‐  
ber, select the desired number from the list.  
The connection is established.  
Starting destination guidance  
1. Select the desired message.  
2.  
"Start guidance" or "Add as another  
destination"  
Message from the Concierge service  
Starting destination guidance  
1. Select the desired message.  
Dialing the number in the message  
Up to 4 phone numbers can be transmitted with  
a message.  
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Reading the e-mail out loud*  
1. Select the desired message.  
Read the e-mail out loud, refer to page 230.  
2.  
"Call":  
If the message contains a number, the con‐  
nection is established.  
Calendar  
"Select phone number":  
Ifthemessagecontainsmorethanonenum‐  
ber, select the desired number from the list.  
The connection is established.  
Display the calendar  
Appointments during the last 20 and the next 50  
days can be displayed.  
1. "Office"  
E-mail*  
2. "Calendar"  
Displaying e-mails  
1. "Office"  
The appointments on the current day are  
displayed.  
2. "Messages"  
Selecting the calendar day  
1. Select the date.  
3. Select the desired e-mail.  
Displaying e-mail contacts  
If the sender and recipient of an e-mail are trans‐  
mitted by the mobile phone, this information is  
displayed in the e-mail.  
"Sender/Recipient"  
If the e-mail addresses are stored in the con‐  
tacts, the contact is displayed. Select the con‐  
tact to display details.  
If the e-mail addresses are not stored in the con‐  
tacts, only the e-mail address is displayed.  
2. Select the desired day or date.  
"Next day"  
"Date:"  
Using contact data  
Contact data from appointments, e-mails and  
notes can be saved or selected*, refer to  
page 230.  
"Previous day"  
"Today"  
Display the appointment  
1. Select the desired appointment.  
Deactivating the full display  
When an e-mail is opened in the vehicle, the e-  
mail is fully transmitted to the vehicle. This may  
result in charges.  
2. Scroll through the appointment if neces‐  
sary:  
Turn the controller.  
Select the symbol.  
1. "Office"  
2. "Messages"  
3. Open "Options".  
4. "Fully download e-mails"  
Using contact data  
Contact data from appointments, e-mails and  
notes can be saved or selected*, refer to  
page 230.  
Only a part of the email from the cell phone  
is loaded into the vehicle.  
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Reading the appointment out loud*  
Read the appointment out loud, refer to  
page 230.  
Notes  
Displaying notes  
1. "Office"  
2. "Notes"  
Tasks  
All notes are displayed.  
Displaying the task list  
Display tasks that are due within the next  
90 days.  
Displaying the note  
1. Select the desired note.  
1. "Office"  
2. "Tasks"  
Sorting the task list  
1. Select the header in the task list.  
2. Scroll in the note if necessary:  
Turn the controller.  
Select the symbol.  
Using contact data  
Contact data from appointments, e-mails and  
notes can be saved or selected*, refer to  
page 230.  
2. Select the sorting criterion:  
"Priority (!)"*  
"Subject"  
Reading the note out loud*  
Read the note out loud, refer to page 230.  
"Due date"  
Displaying the task  
1. Select the desired task.  
2. Scroll in the task if necessary:  
Reminders  
Turn the controller.  
Select the symbol.  
Displaying reminders  
Reminders of pending appointments and tasks  
are displayed. After an appointment or after a  
task is due, the reminder is no longer displayed.  
Using contact data  
Contact data from appointments, e-mails and  
notes can be saved or selected*, refer to  
page 230.  
1. "Office"  
2. "Reminders"  
3. Select the desired reminder.  
Reading the task out loud*  
Read the task out loud, refer to page 230.  
The corresponding appointment or the task are  
displayed.  
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Select the symbol.  
Using contact data  
Go back one paragraph.  
At a glance  
To end reading, tilt the controller to the left.  
Contact data from calendar entries, appoint‐  
ments, tasks, emails and notes can be stored or  
selected*.  
What to do if...  
Information on suitable mobile phones, refer to  
page 212.  
Displaying contact or selecting phone  
number  
Appointments, tasks, notes, text messages, or  
e-mails from the mobile phone are not dis‐  
played.  
1.  
"Use contact data"  
2. Display the contact or select the phone  
number:  
The mobile phone is not capable of the  
missing function or is not connected cor‐  
rectly.  
Select the contact to display contact de‐  
tails.  
Select the phone number to establish a  
connection directly.  
The Office function is deactivated.  
The mobile phone is connected as an addi‐  
tional phone.  
Storing contact data  
Appointments are older than 20 days or are  
more than 50 days in the future.  
1.  
"Use contact data"  
2. Highlight the phone number or e-mail ad‐  
dress.  
The tasks have been marked as completed  
or have a due date that lies more than  
90 days in the future.  
3. Open "Options".  
4. "Add to existing contact" or "Store as new  
contact"  
Depending on the number of stored ap‐  
pointments, task notes, and messages in  
the mobile phone, not all are displayed in the  
vehicle.  
Reading out loud*  
Text messages, e-mails, appointment entries,  
tasks, and notes can be read out loud.  
Not all appointments and tasks from the mobile  
phone are displayed at the right time?  
The time zone, time or date is incorrectly set  
on the Control Display and mobile phone.  
1. Select the desired message, appointment,  
task, or note.  
The e-mail attachment is not displayed.  
2.  
Select the symbol.  
E-mails are transmitted without an attach‐  
ment.  
The following options are available during read‐  
ing:  
Entries are not displayed in full length.  
"Pause"  
Text were already transmitted from the mo‐  
bile phone in a shortened form.  
Interrupt reading. Select again to restart  
reading.  
Synchronization between the mobile phone  
and vehicle may take several minutes.  
"Back to beginning"  
The contact pictures are not being displayed?  
Start reading message again from the be‐  
ginning.  
A max. of 200 contact pictures can be stored  
in the vehicle.  
Select the symbol.  
Skip a paragraph.  
The E-mail is displayed with a delay?  
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Check the e-mail settings on the telephone  
and adjust if necessary.  
If all points in this list have been checked and the  
required function is still not available, please  
contact the hotline or service center.  
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Contacts*  
Specifying the home address  
A home address can be stored. It appears at the  
top of the contact list.  
General information  
Contacts can be created and edited and the ad‐  
dresses can be adopted as destinations for nav‐  
igation.  
1. "Home"  
2. Create a contact.  
3. "Store contact in vehicle"  
New contact  
1. "Contacts"  
My contacts  
2. "New contact"  
General information  
List of all contacts stored in the vehicle.  
Displaying contacts  
1. "Contacts"  
2. "My contacts"  
3. The entry fields are still filled with the previ‐  
ous entries: "Delete input fields"  
4. Fill in the entry fields: select the symbol next  
to the entry field.  
All contacts are listed in alphabetical order. De‐  
pending on the number of contacts, an A-Z  
search is offered, refer to page 24.  
A symbol indicates the storage location of the  
contacts:  
Symbol  
Storage location  
5. Enter the text, refer to page 24.  
No sym‐ In the vehicle; the address has not  
6. If the vehicle is equipped with a navigation  
system: Enter the address. Only addresses  
contained in the navigation data in the vehi‐  
cle can be entered. This ensures that desti‐  
nation guidance is possible for all ad‐  
dresses.  
bol  
been checked as a destination.  
In the vehicle; the address has  
been checked as a destination*.  
7. If necessary, "Store".  
8. "Store contact in vehicle"  
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Editing a contact  
Exporting/importing contacts  
1. Select the desired contact.  
2. "Edit contact"  
Contacts can be exported and imported via the  
Personal Profile, refer to page 33.  
Deleting contacts  
1. "My contacts"  
2. Highlight the contact.  
3. Open "Options".  
4. "Delete contact" or "Delete all contacts"  
3. Change the entries.  
4. Move the controller to the left.  
5. "Yes"  
Selecting the contact as a navigation  
destination*  
1. Select the desired contact.  
2. Select the address.  
3. "Start guidance" or "Add as another  
destination"  
Checking the address as a destination*  
An address that is to be used for destination  
guidance must match the navigation data con‐  
tained in the vehicle. The address can be  
checked for this purpose.  
1. Select the desired contact and highlight the  
address.  
2. Open "Options".  
3. "Check as destination"  
4. Correct and store the address if necessary.  
Selecting the sorting order of the  
names  
Names can be displayed in a different order.  
1. "My contacts"  
2. Highlight the contact.  
3. Open "Options".  
4. "Display: last, first name" or "Display: first,  
last name"  
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BMW ConnectedDrive  
sist Response Center then speaks with you  
and takes further steps to help you.  
BMW Assist*  
General information  
Enhanced Roadside Assistance: BMW  
Roadside Assistance* can be contacted if  
assistance is needed in the event of a break‐  
down. If possible, the vehicle and position  
data are transmitted in the process.  
BMW Assist provides you with certain services,  
e.g., transmission of the position data of your  
vehicle to the BMW Assist Response Center if  
an Emergency Request* has been initiated.  
Customer Relations: connection with Cus‐  
tomer Relations for information on all as‐  
pects of your vehicle.  
Many BMW Assist services depend on the indi‐  
vidually agreed upon contract.  
After your contract has expired, the BMW Assist  
system will be deactivated by the BMW Assist  
Response Center without your having to visit a  
service center. After the BMW Assist system  
has been deactivated, no BMW Assist services  
will be available. The BMW Assist system can be  
reactivated by a service center after you sign a  
new contract.  
TeleService: data on your vehicle's service  
status or required inspections are transmit‐  
ted to your service center, either automati‐  
cally before a service due date or when you  
request a BMW service appointment.  
Remote Door Unlock: the BMW Assist Re‐  
sponse Center provides assistance if, for ex‐  
ample, the remote control is not available  
and the vehicle needs to be opened.  
Requirements  
The installed BMW Assist system is logged  
in to a wireless communications network.  
This network must be capable of transmit‐  
ting the services.  
Stolen Vehicle Recovery: after you report  
thatyourvehiclewasstolentothepolice, the  
BMW Assist Response Center can deter‐  
mine its position.  
To transmit position data, the vehicle must  
be able to determine the current position.  
In addition to these services, the optional  
Convenience Plan offers Concierge service  
and information for route planning, traffic,  
and weather. A limited number of calls can  
be made via the BMW Assist Response  
Center with Critical Calling if, for example,  
the mobile phone is not available or dis‐  
charged.  
The BMW Assist service contract was  
signed with your service center or with the  
BMW Assist Response Center. Enabling  
must have been completed.  
BMW Assist is activated.  
Press the SOS button to contact the BMW  
Assist Response Center.  
Services offered  
Emergency Request: when you press the  
SOS button, a connection to the BMW As‐  
sist Response Center is established. The  
BMW Assist Response Center then speaks  
with you and takes further steps to help you.  
BMW TeleService*  
General information  
TeleService supports communication with your  
service center.  
Automatic Collision Notification: under cer‐  
tain conditions, a connection is established  
to the BMW Assist Response Center after a  
serious accident. If possible, the BMW As‐  
Data on the vehicle's service requirements  
can be sent directly to the service center. In  
this way, the service center can plan its work  
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490  
in advance. This shortens the duration of the  
service appointment.  
2. "Concierge"  
In the event of a breakdown, data on the ve‐  
hicle's condition can be sent directly to  
Roadside Assistance.  
The service varies by country.  
Connection costs may ensue.  
Services may be restricted abroad.  
Requirements  
3. "Start service"  
BMW Assist is activated.  
Wireless reception is available.  
The engine is running.  
A voice connection is established with the BMW  
Assist Concierge service. Phone numbers and  
addresses can be transmitted to the vehicle.  
Use of BMW TeleService*  
The TeleServices are typically activated in the  
vehicle.  
Roadside Assistance  
At a glance  
Even TeleService Customer Service is not ac‐  
tive, a voice contact to Roadside Assistance is  
still possible.  
BMW Roadside Assistance* can be contacted if  
assistance is needed in the event of a break‐  
down.  
To continue using or to deactivate the services,  
please contact your service partner or the BMW  
customer hotline.  
Roadside Assistance* can also be contacted via  
a Check Control message, refer to page 83.  
Starting Roadside Assistance  
Concierge service*  
Vehicles not equipped with BMW  
Assist or BMW TeleService  
General information  
1. "ConnectedDrive"  
The BMW Assist Concierge service offers infor‐  
mation on events, gas stations or hotels, and  
provides phone numbers and addresses. Hotels  
can be booked directly by the BMW Assist Con‐  
cierge service. The Concierge service is part of  
the optional BMW Convenience Plan.  
2. "Roadside Assistance"  
The Roadside Assistance number is dis‐  
played. If the mobile phone* is paired, a con‐  
nection is established to Roadside Assis‐  
tance.  
Starting the Concierge service  
1. "ConnectedDrive"  
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Vehicles equipped with BMW Assist or  
BMW TeleService  
BMW Online*  
1. "ConnectedDrive"  
2. "Roadside Assistance"  
3. "Start service"  
At a glance  
A business search can be opened via BMW On‐  
line.  
License conditions  
This product contains NetFront Browser soft‐  
ware of ACCESS Co., Ltd. Copyright © 2007  
ACCESS Co., Ltd. All rights reserved.  
NetFront is a trademark or registered trademark  
of ACCESS CO., LTD., in Japan and other coun‐  
tries.  
This software is based in part on the work of the  
Independent JPEG Group.  
TeleService Diagnosis*  
Requirements  
TeleService Diagnosis enables the wireless  
transmission of detailed vehicle data that are  
important for vehicle diagnosis. These data are  
transmitted automatically.  
Subscription to the optional Convenience  
Plan.  
The date setting, refer to page 80, on the  
Control Display is current.  
After the data are transmitted, the voice con‐  
nection to Roadside Assistance is re-estab‐  
lished.  
The vehicle is located within wireless net‐  
work coverage.  
Starting BMW Online  
1. "ConnectedDrive"  
2. "BMW Online"  
TeleService Help*  
TeleService Help enables an in-depth diagnosis  
of the vehicle by Roadside Assistance via wire‐  
less transmission.  
TeleService Help can be started after a prompt  
by Roadside Assistance and the termination of  
the voice connection.  
Starting TeleService Help  
1. Park the vehicle in a safe place.  
2. Set the parking brake.  
3. The engine is running.  
4. "TeleService Help"  
3. If necessary, "OK".  
The BMW Online home page is displayed.  
After completion of TeleService Help, a voice  
connection is established to Roadside Assis‐  
tance.  
Operating BMW Online  
To start a search:  
Turn the controller to highlight an element.  
Press the controller to display an element.  
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Opening the start page  
1. Open "Options".  
2. "Display start page"  
Vehicles equipped with BMW Assist or  
BMW TeleService  
1. "ConnectedDrive"  
2. "Customer Relations"  
3. "Start service"  
Loading a new page  
1. Open "Options".  
2. "Reload"  
Service Request*  
Cancel  
1. Open "Options".  
2. "Cancel loading"  
At a glance  
Sends information to your service partner to re‐  
quest the arrangement of a service appoint‐  
ment. The TeleService data is transmitted dur‐  
ing a Service Request. If possible, your service  
partner will establish contact with you.  
Customer Relations  
At a glance  
Contact Customer Relations for information on  
all aspects of your vehicle.  
Starting a Service Request  
1. "ConnectedDrive"  
2. "Service Request"  
3. "Start service"  
Calling Customer Relations  
Vehicles not equipped with BMW  
Assist or BMW TeleService  
1. "ConnectedDrive"  
2. "Customer Relations"  
The Customer Relations phone number is dis‐  
played. If the mobile phone* is paired, a con‐  
nection is established to Customer Relations.  
A Service Request can be started via a Check  
Control message, refer to page 83.  
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490  
3. "Available services"  
Automatic Service Request*  
The TeleService data necessary for servicing  
the vehicle are automatically sent to your service  
partner prior to the service deadline. If possible,  
the service partner will contact you and a service  
appointment can be arranged.  
To check when your service partner was noti‐  
fied:  
1. "Vehicle Info"  
2. "Vehicle status"  
Updating BMW Assist  
Manual update of TeleService* and BMW As‐  
sist*.  
"Update BMW Assist"  
Data transfer*  
During the updating of BMW services, display  
the status of the data transfer.  
3. Open "Options".  
1. "ConnectedDrive"  
2. Open "Options".  
3. "Data transfer"  
4. "Last Service Request"  
Apps*  
At a glance  
Certain software applications of a suitable cell  
phone can be integrated in the vehicle. These  
software applications are displayed on the Con‐  
trol Display.  
They are operated via iDrive.  
Services status*  
Requirements  
General information  
The mobile phone is suitable.  
Check services status.  
The cell phone operating system supports  
the software applications of Apps.  
Displaying available services  
Display of all services available in the vehicle.  
Software applications are installed on the  
cell phone and ready to use.  
1. "ConnectedDrive"  
2. "Service Status"  
Corresponding mobile wireless contract.  
Any additionally incurred costs are not a part  
of Apps.  
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Online Edition for Part no. 01 40 2 606 497 - 03 11 490  
Use only BMW approved software applica‐  
tions; otherwise, it may result in malfunc‐  
tions.  
Press button twice to switch back to the  
main menu.  
Information about suitable cell phones, available  
software applications and their installation can  
the service center.  
Notes  
The ranges of Apps that can be displayed on  
the Control Display depend on the range of  
installed software applications on the cell  
phone.  
Create the entries.  
The data transmission of the software ap‐  
plications from the cell phone to the vehicle  
can last some time. Some software applica‐  
tions depend on the speed of the available  
Internet connection of the cell phone.  
Make entries only when traffic and road  
conditions allow. Otherwise, the vehicle occu‐  
pants and other road users may be put in danger  
because of the distraction from driving.  
For reasons of safety, some software applica‐  
tions are usable only while the vehicle is station‐  
ary.◀  
Some cell phones cannot simultaneously  
use Apps and the Bluetooth hands-free sys‐  
tem.  
If necessary, restart the software application  
on the cell phone after a phone conversa‐  
tion.  
Operate Apps  
1. Connect the cell phone via the snap-in  
adapter or via the USB audio interface.  
2. "ConnectedDrive"  
3. Select the desired software application.  
TeleService Report*  
Transmitstechnicaldatathatisevaluatedforthe  
ongoing development of BMW products from  
your vehicle to BMW in regular intervals if nec‐  
essary.  
Displaying status  
Information about the currently available soft‐  
ware applications can be displayed.  
1. "ConnectedDrive"  
2. "BMW apps"  
TeleService Report is activated in vehicles that  
meet certain technical requirements and have a  
valid Assist contract; this feature is free of  
charge.  
PlugIn*  
Neither personal data nor position data is trans‐  
mitted.  
Selected functions of the cell phone are dis‐  
played on the Control Display. They can be op‐  
erated via iDrive.  
Indicate when the last Teleservice Report was  
transmitted:  
1. Connect cell phone via the snap-in adapter.  
2. "ConnectedDrive"  
1. "Vehicle Info"  
2. "Vehicle status"  
3. Open "Options".  
4. "Last Teleservice Info"  
3. "PlugIn"  
4. "Activate PlugIn"  
5. Navigate to the displayed functions via the  
controller and select, for example, a desired  
category or track.  
Press button to switch within the cell  
phone functions to a higher level or back.  
239  
Online Edition for Part no. 01 40 2 606 497 - 03 11 490  
Online Edition for Part no. 01 40 2 606 497 - 03 11 490