Deutsch
EnglishCommunication for your BMW X5 2007-2013
Communication
All of the options available to you for mobile
communication with family, friends, business
partners, and service providers are described in
this chapter.
Communication
Telephone
Telephone
Snap-in adapter
The snap-in adapter is used to:
Vehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
▷
▷
▷
Hold the mobile phone.
Recharge the battery.
Connect the mobile phone to an outside an‐
tenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Details on which mobile phones and external
devices with a Bluetooth interface are sup‐
ported by the mobile phone preparation pack‐
age can be obtained at ‐
tooth.
At a glance
The concept
Mobile phones or other external devices such as
audio players can be connected to the vehicle
via Bluetooth.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which mo‐
bile phones are supported by the mobile phone
preparation package. The software version of
the mobile phone may also be required.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via iDrive, the buttons
on the steering wheel, and via voice activation.
1. "Telephone"
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source. The telephone functions
are described in the following. Operating the au‐
dio functions, refer to page 210.
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Up to four external devices can be paired.
Certain functions may need to be enabled by the
mobile phone provider or service provider.
Malfunctions may occur with other mobile
phones or software versions.
Using the mobile phone while driving
Do not operatea mobile phone that is connected
to the vehicle on the mobile phone keypad, as
this may lead to a malfunction.
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users.◀
A software update, refer to page 213, can be
performed if necessary.
230
Telephone
Communication
2. Open "Options".
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
3. "Bluetooth®"
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Pairing/unpairing the mobile
phone
Additional functions
General information
The following functions are available:
Activating/deactivating the additional
functions
Activate the functions before pairing to be able
to use them in the vehicle. Information on suit‐
able mobile phones, refer to page 230, that sup‐
port this function.
▷
▷
Use of a mobile phone as a telephone.
Use of a mobile phone as an additional tele‐
phone.
▷
▷
Use of a mobile phone as an audio source.
Use of an audio device as an audio source,
refer to page 210.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Open "Options".
Requirements
▷
The mobile phone is suitable, refer to
page 230.
4. "Configure Bluetooth®"
5. Select the desired additional function.
▷
▷
The mobile phone is ready for operation.
▷
▷
▷
"Additional telephone"
"Office"
Bluetooth is activated in the vehicle and on
the mobile phone.
▷
Bluetooth presettings may need to be made
on the mobile phone, e.g., for a connection
without confirmation or visibility, refer to the
mobile phone operating instructions.
"Bluetooth® audio"
6. "OK"
An additional function cannot be assigned to a
telephone while it is deactivated.
▷
▷
Deactivate Bluetooth audio if necessary.
A number with at least four and a maximum
of 16 digits was defined as the Bluetooth
passkey. It is only required once for pairing.
Additional telephone
A mobile phone can be used as an additional
telephone.
▷
The ignition is switched on.
The additional telephone can be used to accept
incoming calls, refer to page 234. While a call is
active on the additional telephone, received
calls are displayed on the Control Display.
Activating/deactivating Bluetooth
Bluetooth is not permitted everywhere. Comply
with all safety guidelines and regulations.
1. "Telephone"
231
Communication
Audio source
Telephone
Gray symbol: the function is inactive.
A mobile phone can be used as an audio source.
Symbol
Function
Telephone.
Pairing and connecting a mobile phone
Additional telephone.
Audio source.
Pairing the mobile phone
To avoid becoming distracted and posing
an unnecessary hazard both to your own vehi‐
cle's occupants and to other road users, only
pair the mobile phone while the vehicle is sta‐
tionary.◀
Four mobile phones can be paired with the ve‐
hicle at once. Three mobile phones can be con‐
nected with the vehicle at once.
1. "Telephone"
If pairing was unsuccessful: What to do if..., refer
to page 233.
2. "Bluetooth® (phone)"
3. "Add new phone"
Following the initial pairing
The Bluetooth name of the vehicle is dis‐
played.
▷
The mobile phone is detected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
4. To perform additional steps on the mobile
phone, refer to the mobile phone operating
instructions: for instance, search for or con‐
nect the Bluetooth device or a new device.
▷
The phone book entries of the telephone
stored on the SIM card or mobile phone are
transmitted to the vehicle after detection,
depending on the mobile phone.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
▷
▷
Four mobile phones can be paired.
Specific settings may be necessary in some
mobile phones, e.g., authorization or a se‐
cure connection; refer to the mobile phone
operating instructions.
6. You are prompted by the iDrive or mobile
phone to enter the same Bluetooth passkey.
Enter the passkey and confirm.
or
Compare the control number on the vehicle
display with the control number on the mo‐
bile phone display. Confirm the control num‐
ber on the mobile phone and in the vehicle.
Connecting a particular mobile phone
1. "Telephone"
2. "Bluetooth® (phone)"
3. Select the mobile phone that is to be con‐
nected.
"OK"
7. Select the functions for which the mobile
phone is to be used.
The functions assigned to the mobile phone be‐
fore unpairing are assigned to the mobile phone
when it is reconnected. These functions are de‐
activated in a mobile phone that is already con‐
nected.
8. "OK"
If the pairing was successful, the mobile phone
appears at the top of the list of mobile phones.
The functions supported by the mobile phone
and audio device are displayed as symbols when
paired.
White symbol: the function is active.
232
Telephone
Communication
4. Open "Options".
Configuring the mobile phone
Additional functions can be activated or deacti‐
vated for paired and connected mobile phones.
5. "Remove phone from list"
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the mobile phone to be config‐
ured.
4. Open "Options".
5. "Configure phone"
6. At least one function must be selected.
▷
▷
▷
"Telephone"
What to do if...
Information on suitable mobile phones, refer to
page 230.
"Additional telephone"
"Audio"
7. "OK"
The mobile phone could not be paired or con‐
nected.
If a function has already been assigned to an‐
other connected mobile phone, the function is
deactivated in that mobile phone and the mobile
phone is unpaired when the function is assigned
to a new mobile phone.
▷
Is Bluetooth activated in the vehicle and on
the mobile phone? Activate Bluetooth in the
vehicle and on the mobile phone.
▷
Do the Bluetooth passkeys on the mobile
phone and the vehicle match? Enter the
same passkey on the mobile phone and via
iDrive.
Swapping the telephone and additional
telephone
The function of the telephone and additional tel‐
ephone can be swapped automatically.
▷
▷
Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
1. "Telephone"
Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
▷
▷
Is the audio connection activated? Deacti‐
vate the audio connection.
Unpairing the mobile phone
1. "Telephone"
Is the mobile phone in power-save mode or
does it have only a limited remaining battery
life? Charge the mobile phone in the snap-
in adapter or via the charging cable.
2. "Bluetooth® (phone)"
3. Highlight the mobile phone that is to be un‐
paired.
▷
Depending on the mobile phone, it is possi‐
ble that only one mobile phone can be con‐
nected to the vehicle. Unpair the connected
mobile phone from the vehicle and pair and
connect only one mobile phone.
The mobile phone no longer reacts.
▷
Switch the mobile phone off and on again.
233
Communication
Telephone
▷
Is the ambient temperature too high or low?
Do not expose the mobile phone to extreme
environmental conditions.
Controls
Adjusting the volume
The telephone functions are not available.
▷
Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.
▷
Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone book
entries are displayed, or they are incomplete.
▷
Transmission of the phone book entries is
not yet complete.
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
▷
It is possible that only the phone book en‐
tries of the mobile phone or the SIM card are
transmitted.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed. The settings can only be created during
a call and must be adjusted separately for each
telephone. The settings are deleted when the
telephone is unpaired.
▷
▷
▷
It may not be possible to display phone book
entries with special characters.
The number of phone book entries to be
stored is too high.
Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
1. "Settings"
2. "Tone"
▷
Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
3. "Volume settings"
4. Select the desired setting: "Microphone" or
"Loudspeak."
The phone connection quality is poor.
▷
▷
▷
The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.
5. To adjust: turn the controller.
6. To store: press the controller.
Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.
Incoming call
Receiving calls
Adjust the volume of the microphone and
loudspeakers separately.
If the number of the caller is stored in the phone
book and is transmitted by the network, the
name of the contact is displayed. Otherwise,
only the phone number is displayed.
If all points in this list have been checked and the
required function is still not available, contact
Customer Relations or the service center.
If more than one phone number is assigned to a
contact, only the name of the contact is dis‐
played.
234
Telephone
Communication
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
Entering a phone number
Dialing a number
1. "Telephone"
An incoming call to one of the telephones is au‐
tomatically rejected if there is an active call on
the other telephone.
2. "Dial number"
3. Select the digits individually.
4.
Select the symbol.
Accepting a call
Press the button on the steering wheel.
or
"Accept"
The phone number can also be entered by voice.
Calls with multiple parties
General information
You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Rejecting a call
"Reject"
Ending a call
Accepting a call while speaking to
another party
Press the button on the steering wheel.
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
or
1. "Telephone"
2.
"End call"
If a second call comes in during an ongoing call,
a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish an additional call during an active call.
1. "Telephone"
2. "Active calls"
3.
"Hold"
235
Communication
Telephone
The existing call is put on hold.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an answer‐
ing machine. The DTMF code is needed for this
purpose.
1. "Telephone"
2. Select the contact from a list or "Dial
number".
3.
"Keypad dialing"
4. Dial the new phone number or select it from
a list.
4. Enter the DTMF code via iDrive.
"Return"
Phone book
The call on hold is resumed.
Displays
Switching between two calls, hold call
The active call is displayed in color.
The call on hold is displayed in gray.
"Swap calls"
The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1. "Telephone"
2. "Phone book"
The call on hold is resumed.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
A symbol indicates the storage location of the
contacts.
1. Establish two calls.
2.
"Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Switching the microphone to mute
When a call is active, the microphone can be
muted.
1. "Telephone"
2. "Active calls"
3.
"Microphone mute"
A microphone that has been switched to mute
is automatically reactivated:
▷
▷
When a new connection is established.
When switching between call parties.
236
Telephone
Communication
Calling a contact
Dialing the number via the iDrive
1. "Telephone"
Symbol Meaning
2. "Redial"
Contact with one stored phone num‐
ber.
Contact with more than one stored
phone number.
Call not possible; mobile phone with‐
out reception or network, or Service
Request is active.
For contacts with one stored phone number: se‐
lect the required contact. The connection is be‐
ing established.
3. Selectthedesiredentryandthephonenum‐
ber if necessary.
The connection is established.
For contacts with more than one stored phone
number: select the required contact and the
phone number. The connection is being estab‐
lished.
Deleting a single entry or all entries
The deletion of entries depends on your partic‐
ular mobile phone.
Editing a contact
1. Highlight the entry.
Changing the entries in "Contacts". When a
contact is changed, the changes are not stored
on the mobile phone. A copy of the entry is
stored in the vehicle.
2. Open "Options".
3. "Delete entry" or "Delete list"
Saving an entry in the contacts
1. Highlight the entry.
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
2. Open "Options".
3. "Store as new contact" or "Add to existing
contact"
The contact can be edited.
4. Select the contact if necessary.
Redialing
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
General information
6. Complete the entries if necessary.
7. "Store contact"
The list of dialed numbers in the mobile phone
is transmitted to the vehicle depending on the
mobile phone. Possibly only those numbers are
displayed that were dialed from the vehicle.
Received calls
Displaying calls
The 20 calls that were last received are dis‐
played.
The20phonenumbersdialedlastaredisplayed.
The sorting order of the phone numbers de‐
pends on the particular mobile phone.
1. "Telephone"
237
Communication
Telephone
2. "Received calls"
From the mobile phone to the hands-
free system
Calls that were begun outside of the Bluetooth
range of the vehicle can be continued on the
hands-free system with the ignition switched
on.
Depending on the mobile phone, the system au‐
tomatically switches to the hands-free system.
If thesystem does not switch overautomatically,
follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
Calling a number from the list
Selecting an entry.
From the hands-free system to the
mobile phone
The connection is established.
Calls that are made on the hands-free system
can in some cases be continued on the mobile
phone; this depends on the mobile phone.
Deleting a single entry or all entries
The deletion of entries depends on your partic‐
ular mobile phone.
Follow the instructions on the mobile phone dis‐
play; refer also to the mobile phone operating
instructions.
1. Highlight the entry.
2. Open "Options".
3. "Delete entry" or "Delete list"
Saving an entry in the contacts
1. Highlight the entry.
Voice operation
General information
2. Open "Options".
Vehicles equipped with the voice activation sys‐
tem: operation, refer to page 25.
3. "Store as new contact" or "Add to existing
contact"
Vehicles not equipped with the voice activation
system: depending on the equipment, the mo‐
bile phone can be voice operated as described
below.
4. Select the contact if necessary.
5. Select the type of number: "Home",
"Business", "Mobile" or "Other"
6. Complete the entries if necessary.
7. "Store contact"
The list of short commands in the Owner's
Manual does not apply to this type of voice op‐
eration.
Hands-free system
General information
Calls that are being made on the hands-free
system can be continued on the mobile phone
and vice versa.
The concept
▷
▷
▷
The mobile phone can be operated without
taking your hands from the steering wheel.
In many cases, the entries are accompanied
by announcements or questions.
›...‹ Verbal instructions to use with the voice
operation system.
238
Telephone
Communication
▷
››...‹‹ Identifies the answers generated by the
voice operation system.
The system says: »Dialing number«.
Calling
Using voice activation
Dialing a phone number
1. ›Dial number‹
Activating the voice activation system
2. Say the phone number.
3. ›Dial‹
1.
Press the button on the steering
wheel.
2. Say the command.
Correcting the phone number
The sequence of digits can be deleted after the
system has repeated the digits.
Terminating the voice activation
system
›Correct number‹
Press the button on the steering wheel
or ›Cancel‹.
The command can be repeated as often as nec‐
essary.
Possible commands
Deleting a phone number
›Delete‹
Having possible commands read aloud
All digits entered up to that point are deleted.
Press the button on the steering wheel.
›Help‹.
Redialing
›Redial‹
Possible commands are announced.
The digits from zero to nine are recognized. The
digits can be spoken separately or combined in
a sequence to accelerate the entry.
Voice phone book
Depending on how your vehicle is equipped, it
may be necessary to create your own voice
phone book.
Using alternative commands
The entries must be entered using voice activa‐
tion and are separate from the memory in the
mobile phone. Up to 50 entries can be set up.
The system often recognizes a number of dif‐
ferent commands to run a function; for instance:
›Dial name‹ or ›Name‹
Saving an entry
1. ›Save name‹
Example: dialing a phone number
1.
Press the button on the steering
2. Say the name. Do not exceed the speaking
duration of approx. 2 seconds.
wheel.
2. ›Dial number‹
3. Say the phone number after being prompted
to do so by the system.
The system says: »Please say the number«.
3. For instance, ›123 456 790‹
4. ›Save‹
The system says: »123 456 790. Continue?
«.
Deleting an entry
1. ›Delete name‹
4. ›Dial‹
239
Communication
Telephone
2. Say the name after being prompted to do so.
3. Confirm the prompt: ›Yes‹
Environmental conditions
▷
Say the commands, numbers, and letters
smoothly and with normal volume, empha‐
sis, and speed.
Deleting all entries
1. ›Delete phone book‹
▷
Always say commands in the language of
the system. The language for the mobile
phone voice operation is preset and cannot
be changed in the Control Display.
2. Confirm the prompt: ›Yes‹
3. Confirm the prompt again: ›Yes‹
▷
▷
Keep the doors, windows, and glass sunroof
closed to prevent noise interference.
Reading and selecting entries
1. ›Read phonebook‹
Avoid making other noise in the vehicle
while speaking.
2. When the desired entry is read aloud:
say ›Dial number‹
Selecting an entry
1. ›Dial name‹
Snap-in adapter
2. Say the name after being prompted to do so.
3. Confirm the prompt: ›Yes‹
General information
More information on compatible snap-in adapt‐
ers that support the functions of the mobile
phone is available at the service center.
Adjusting the volume
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile
phone.
Installation position
Turn the knob during an announcement.
In the center armrest.
▷
▷
The volume remains constant even if the
volume of other audio sources is changed.
Inserting/removing the snap-in adapter
1. Press button 1 and remove the cover.
The volume is stored for the remote control
currently in use.
Notes
Do not use voice operation to initiate an Emer‐
gency Request. In stressful situations, the voice
and vocal pitch can change. This can unneces‐
sarily delay the establishment of a telephone
connection.
Instead, use the SOS button, refer to
page 300, in the vicinity of the interior mirror.
240
Telephone
Communication
2. Insert the snap-in adapter at the front, ar‐
row 1, and press down, arrow 2, until it en‐
gages.
Removing the mobile phone
Press the button and remove the mobile phone.
3. To remove the snap-in adapter: press but‐
ton 1.
Inserting the mobile phone
1. Depending on the mobile phone, remove
the protective cap from the antenna con‐
nector and from the USB connection of the
mobile phone.
2. With the buttons facing up, slide the mobile
phone up toward the electrical contacts and
press it down until it engages.
The battery is charged beginning with the radio
ready state of the vehicle.
241
Communication
Office
Office
▷
▷
The time, time zone, and date, refer to
page 85, are correctly set on the Control
Display and on the mobile phone, for in‐
stance to correctly display appointments.
Vehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Office is activated, refer to page 231.
Updating
Data are updated every time the mobile phone
is connected to the vehicle. Appointment en‐
tries, tasks, notesandreminderscanbeupdated
separately.
At a glance
1. "Office"
2. "Current office", "Calendar", "Tasks",
"Notes" or "Reminders"
General information
Contacts, appointments, tasks, notes, text mes‐
sages, and e-mails from the mobile phone can
be displayed on the Control Display if the mobile
phone provides compatible support of these
functions and the necessary Bluetooth stand‐
ards.
3. Open "Options".
4. "Update data"
Cell phone data are transmitted again to the
vehicle.
Information about which mobile phones support
the Office functions can be found at
of compatible mobile phones is available for Of‐
fice.
Office information
The number of unread messages and active
tasks as well as the upcoming appointments are
displayed.
Contents are only displayed in full length when
the vehicle is stationary.
1. "Office"
2. "Current office"
The mobile phone has read-access only.
Do not use Office while driving
3. Select the desired entry to display details.
To avoid becoming distracted and posing
an unnecessary hazard to your vehicle's occu‐
pants and to other road users, never attempt to
use the controls or enter information unless traf‐
fic and road conditions allow this.◀
Requirements
▷
A suitable mobile phone is paired with the
vehicle and connected. In some mobile
phones, data access must be confirmed on
the mobile phone.
242
Office
Communication
Dialing phone numbers
1. Select the desired contact.
2. Select the phone number.
The connection is established.
Contacts
Note
Equipment version with the mobile phone prep‐
aration package.
Editing a contact
1. Select the desired contact.
2. "Edit contact"
At a glance
Contacts can be created and edited. The con‐
tacts from the mobile phone are displayed as
well if this function is supported by the mobile
phone. The addresses can be adopted as des‐
tinations for navigation and the phone numbers
can be dialed.
Displaying contacts
General information
1. "Office"
3. Change the entries.
2. "Contacts"
4. "Store contact in vehicle"
When a contact is edited, the changes are not
stored on the mobile phone. A copy of the entry
is stored in the vehicle.
Selecting the contact as a navigation
destination
1. Select the desired contact.
2. Select the address.
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 23.
When contacts from the mobile phone are
used, the address may need to be matched
to the navigation data contained in the vehi‐
cle. In this case:
A symbol indicates the storage location of the
contacts.
Correct the address.
Symbol
Storage location
3. "Start guidance" or "Add as another
destination"
No sym‐ In the vehicle; the address has not
bol
been checked as a destination.
Checking the address as a destination
In the vehicle; the address has
been checked as a destination.
An address that is to be used for destination
guidance must match the navigation data con‐
Mobile phone.
243
Communication
Office
tained in the vehicle. The address can be
checked for this purpose.
If necessary, "Accept address".
9. "Store contact in vehicle"
1. Select the desired contact and highlight the
address.
Contact types
Various contact types can be assigned to phone
numbers and addresses.
2. Open "Options".
3. "Check as destination"
Symbol
Meaning
4. Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
Home phone number.
Business phone number.
Mobile phone number.
Other phone number.
Home address.
New contact
General information
A contact can have up to 8 phone numbers,
2 addresses, 3 e-mail addresses and one Inter‐
net address.
Business address.
Specifying the home address
1. "Office"
A home address can be stored. It appears at the
top of the contact list.
2. "Contacts"
3. Open "Options".
4. "New contact"
1. "Office"
2. "Contacts"
3. "Home"
4. Create a contact.
5. "Store contact in vehicle"
Selecting the sorting order of the
names
Names can be displayed in a different order.
1. "Office"
5. The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
2. "Contacts"
3. Open "Options".
6. Fill in the entry fields: select the symbol next
to the entry field.
4. "Display: last, first name" or "Display: first,
last name"
7. Enter the text and assign the contact type.
Depending on how the contacts were stored on
themobilephone, thesortingorderofthenames
may differ from the selected sorting order.
8. If the vehicle is equipped with a navigation
system: enter the address. Only addresses
contained in the navigation data in the vehi‐
cle can be entered. This ensures that desti‐
nation guidance is possible for all ad‐
dresses.
244
Office
Communication
Show contact pictures
Displaying messages
1. "Office"
Pictures stored with the contacts are stored in
the vehicle when the mobile phone is connected
to the vehicle. The number of transmitted pic‐
tures depends on the mobile phone. The mobile
phone must support this function.
2. "Messages"
A symbol identifies the type of message.
Symbol Message type
Text messages.
1. "Office"
2. "Contacts"
My Info
3. Open "Options".
4. "Configure Bluetooth®"
5. "Show images"
Message from the Concierge serv‐
ice.
E-mail from mobile phone.
Display of all contact pictures is activated or de‐
activated.
Filtering the message list
Deleting contacts
The message list can be filtered if more than one
type of message exists.
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1. "Filter:"
1. "Office"
2. "Contacts"
3. Highlight the contact.
4. Open "Options".
5. "Delete contact" or "Delete all contacts"
6. If necessary. "Yes"
2. Select the type of message.
Messages
▷
"All"
All messages are displayed.
"E-mail"
General information
▷
Whether or not text messages and e-mails from
the mobile phone are displayed depends on
whether transmission from the mobile phone to
the vehicle is supported. Text messages and e-
mails may not be supported by the service pro‐
vider, or the function may need to be enabled
separately. After the mobile phone is first paired,
transmission may take several minutes. Mes‐
sages are only displayed in full length when the
vehicle is stationary. Messages from the addi‐
tional telephone are not transmitted.
Only e-mails from the mobile phone are
displayed.
▷
▷
"Service message"
Only messages from the BMW Assist
Concierge service and My Info are dis‐
played.
"Text message"
Only text messages from the mobile
phone are displayed.
245
Communication
Office
Deleting messages
My Info
Messages from the Concierge service and
My Info can be deleted.
Selecting additional functions
Additional functions are available when a mes‐
sage is selected.
Delete a message:
1. "Office"
Symbol Function
2. "Messages"
"Start guidance" or "Add as another
destination"
3. Select the desired message.
4. Open "Options".
5. "Delete message"
Delete all messages:
"Call"
If the message contains a number,
the connection is established.
1. "Office"
"Select phone number"
2. "Messages"
3. Open "Options".
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
4. "Delete all messages" or "Delete service
messages"
Text messages
Message from the Concierge service
Calling the sender of a text message
1. Select the desired message.
Storing an address
1. Select the desired message.
2. Open "Options".
2.
Select the symbol.
3. "Store contact in vehicle"
Saving the sender in the contacts
1. Highlight the desired message.
2. Open "Options".
Selecting additional functions
Additional functions are available when a mes‐
sage is selected.
3. "Store as new contact" or "Add to existing
contact"
Symbol Function
Using contact data
"Start guidance" or "Add as another
destination"
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 249.
"Call"
If the message contains a number,
the connection is established.
Reading the text message out loud
Read the text message out loud, refer to
page 249.
246
Office
Communication
Only a part of the email from the cell phone
is loaded into the vehicle.
Symbol Function
"Select phone number"
Reading the e-mail out loud
Read the e-mail out loud, refer to page 249.
If the message contains more than
one number, select the desired num‐
ber from the list. The connection is
established.
Calendar
"Further information"
Display additional information.
Display the calendar
Appointments during the last 20 days and the
next 50 days can be displayed.
E-mail
1. "Office"
Displaying e-mails
1. "Office"
2. "Calendar"
The appointments on the current day are
displayed.
2. "Messages"
3. Select the desired e-mail.
Selecting the calendar day
1. Select the date.
Displaying e-mail contacts
If the sender and recipient of an e-mail are trans‐
mitted by the mobile phone, this information is
displayed in the e-mail.
"Sender/Recipient"
If the e-mail addresses are stored in the con‐
tacts, the contact is displayed. Select the con‐
tact to display details.
If the e-mail addresses are not stored in the con‐
tacts, only the e-mail address is displayed.
2. Select the desired day or date.
Using contact data
▷
▷
▷
▷
"Next day"
"Date:"
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 249.
"Previous day"
"Today"
Deactivating the full display
When an e-mail is opened in the vehicle, the e-
mail is fully transmitted to the vehicle. This may
result in charges.
Display the appointment
1. Select the desired appointment.
2. Scroll through the appointment if neces‐
sary:
1. "Office"
2. "Messages"
▷
▷
Turn the controller.
Select the symbol.
3. Open "Options".
4. "Fully download e-mails"
247
Communication
Office
Using contact data
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 249.
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 249.
Reading the appointment out loud
Reading the task out loud
Read the appointment out loud, refer to
page 249.
Read the task out loud, refer to page 249.
Notes
Tasks
Displaying notes
1. "Office"
Displaying the task list
Display tasks that are due within the next
90 days.
2. "Notes"
All notes are displayed.
1. "Office"
2. "Tasks"
Displaying the note
1. Select the desired note.
Sorting the task list
1. Select the header in the task list.
2. Scroll in the note if necessary:
▷
▷
Turn the controller.
Select the symbol.
2. Select the sorting criterion:
▷
▷
▷
"Priority (!)"
"Subject"
Using contact data
Contact data from appointments, tasks, text
messages, e-mails, and notes can be saved or
selected, refer to page 249.
"Due date"
Displaying the task
1. Select the desired task.
2. Scroll in the task if necessary:
Reading the note out loud
Read the note out loud, refer to page 249.
▷
▷
Turn the controller.
Select the symbol.
248
Office
Communication
Reminders
Reading out loud
Text messages, e-mails, appointment entries,
tasks, and notes can be read out loud.
Displaying reminders
Reminders of pending appointments and tasks
are displayed. After an appointment or after a
task is due, the reminder is no longer displayed.
1. Select the desired message, appointment,
task, or note.
2.
Select the symbol.
1. "Office"
The following options are available during read‐
ing:
2. "Reminders"
3. Select the desired reminder.
▷
▷
"Pause"
The corresponding appointment or the task are
displayed.
Interrupt reading. Select again to restart
reading.
"Back to beginning"
Start reading the message again from the
beginning.
Using contact data
At a glance
▷
▷
▷
Select the symbol.
Contact data from appointments, tasks, text
messages, emails, and notes can be stored or
selected.
Go back one paragraph.
Select the symbol.
Skip a paragraph.
Displaying contact or selecting phone
number
To end reading, turn the controller to the left.
1.
"Use contact data"
What to do if...
Information on suitable mobile phones, refer to
page 230.
2. Display the contact or select the phone
number:
▷
Select the contact to display contact de‐
tails.
Appointments, tasks, notes, text messages, or
e-mails from the mobile phone are not dis‐
played.
▷
Select the phone number to establish a
connection directly.
▷
The mobile phone is not capable of the
missing function or is not connected cor‐
rectly.
Storing contact data
1.
"Use contact data"
▷
▷
The Office function is deactivated.
2. Highlight the phone number or e-mail ad‐
dress.
The mobile phone is connected as an addi‐
tional phone.
3. Open "Options".
▷
▷
Appointments are older than 20 days or are
more than 50 days in the future.
4. "Add to existing contact" or "Store as new
contact"
The tasks have been marked as completed
or have a due date that lies more than
90 days in the future.
249
Communication
Office
▷
Depending on the number of stored ap‐
pointments, task notes, and messages in
the mobile phone, not all are displayed in the
vehicle.
Not all appointments and tasks from the mobile
phone are displayed at the right time?
▷
The time zone, time, or date is incorrectly set
on the Control Display and mobile phone.
The e-mail attachment is not displayed.
▷
E-mails are transmitted without an attach‐
ment.
Entries are not displayed in full length.
▷
Text were already transmitted from the mo‐
bile phone in a shortened form.
▷
Synchronization between the mobile phone
and vehicle may take several minutes.
The contact pictures are not being displayed?
▷
Up to 200 contact pictures can be stored in
the vehicle.
The E-mail is displayed with a delay?
▷
Check the e-mail settings on the telephone
and adjust if necessary.
If all points in this list have been checked and the
required function is still not available, please
contact the hotline or service center.
250
Contacts
Communication
Contacts
4. Fill in the entry fields: select the symbol next
to the entry field.
Vehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
5. Enter the text, refer to page 23.
Note
In vehicles equipped with a navigation sys‐
tem: it is only possible to enter addresses
that are contained in the vehicle navigation
data. This ensures that destination guid‐
ance is possible for all addresses.
Equipment version without the mobile phone
preparation package.
General information
Contacts can be created and edited and the ad‐
dresses can be adopted as destinations for nav‐
igation.
6. If necessary, "Store".
7. "Store contact in vehicle"
Specifying the home address
A home address can be stored. It appears at the
top of the contact list.
New contact
1. "Home"
1. "Contacts"
2. Create a contact.
3. "Store contact in vehicle"
2. "New contact"
My contacts
General information
List of all contacts stored in the vehicle.
Displaying contacts
1. "Contacts"
3. The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
251
Communication
Contacts
2. "My contacts"
2. Select the address.
3. "Start guidance" or "Add as another
destination"
Checking the address as a destination
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1. Select the desired contact and highlight the
address.
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 23.
2. Open "Options".
3. "Check as destination"
A symbol indicates the storage location of the
contacts:
4. Correct and store the address if necessary.
Symbol
Storage location
Selecting the sorting order of the
names
Names can be displayed in a different order.
No symbol In the vehicle; the address has not
been checked as a destination.
1. "My contacts"
In the vehicle; the address has
been checked as a destination.
2. Open "Options".
3. "Display: last, first name" or "Display: first,
last name"
Editing a contact
1. Select the desired contact.
2. "Edit contact"
Deleting contacts
1. "My contacts"
2. Highlight the contact.
3. Open "Options".
4. "Delete contact" or "Delete all contacts"
3. Change the entries.
4. Move the controller to the left.
5. "Yes"
Selecting the contact as a navigation
destination
1. Select the desired contact.
252
ConnectedDrive
Communication
ConnectedDrive
▷
BMW Assist is activated.
Vehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
Services offered
▷
Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
▷
Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.
BMW Assist
General information
▷
Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
▷
▷
Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.
▷
▷
▷
Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.
Requirements
▷
The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.
Stolen Vehicle Recovery: after you report
that your vehicle was stolen to thepolice, the
BMW Assist Response Center can deter‐
mine its position.
▷
▷
To transmit position data, the vehicle must
be able to determine the current position.
In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.
253
Communication
ConnectedDrive
the mobile phone is not available or dis‐
charged.
Concierge service
Press the SOS button to contact the BMW
Assist Response Center.
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations, and hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional Convenience Plan.
TeleService
General information
TeleService supports communication with your
service center.
Starting the Concierge service
1. "BMW Assist" or "ConnectedDrive"
2. "Concierge"
▷
Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.
▷
In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷
▷
▷
The service varies by country.
Connection costs may ensue.
Services may be restricted abroad.
3. "Start service"
Requirements
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
▷
BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone that has been recommended by
BMW for TeleService and that is configured
for mobile data communication must be
connected with the vehicle.
Messages
Information on messages, refer to page 245.
▷
▷
Wireless reception is available.
The ignition is switched on.
Roadside Assistance
Using TeleService
The TeleServices are typically activated in the
vehicle.
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Even if the TeleServices are not active, a voice
contact to Roadside Assistance is still possible.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 83.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
254
ConnectedDrive
Communication
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
Starting Roadside Assistance without
BMW Assist or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐
nection is established to Roadside Assis‐
tance.
BMW Online
At a glance
A business search can be opened via BMW On‐
line.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Starting Roadside Assistance with
BMW Assist or TeleService
Requirements
General information
▷
▷
▷
Subscription to the optional Convenience
Plan.
In vehicles equipped with TeleService, support
is first offered by TeleService Diagnosis and
then, if necessary, by TeleService Help.
The date setting on the Control Display is
current.
1. "BMW Assist" or "ConnectedDrive"
2. "Roadside Assistance"
3. "Start service"
The vehicle is located within wireless net‐
work coverage.
Starting BMW Online
1. "BMW Assist" or "ConnectedDrive"
2. "BMW Online"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
3. If necessary, "OK".
The BMW Online home page is displayed.
255
Communication
ConnectedDrive
Operating BMW Online
To start a search:
Vehicle equipped with BMW Assist or
TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
3. "Start service"
▷
▷
Turn the controller to highlight an element.
Press the controller to display an element.
Opening the start page
1. Open "Options".
Service Request
2. "Display start page"
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1. "BMW Assist" or "ConnectedDrive"
2. "Service Request"
Loading a new page
1. Open "Options".
2. "Reload"
3. "Start service"
Cancel
1. Open "Options".
2. "Cancel loading"
Customer Relations
A Service Request can be started via a Check
Control message, refer to page 83.
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Automatic Service Request
Calling Customer Relations
The TeleService data necessary for servicing
the vehicle are automatically sent to your service
partner prior to the service deadline. If possible,
the service partner will contact you and a service
appointment can be arranged.
Vehicle not equipped with BMW Assist
or TeleService
1. "BMW Assist" or "ConnectedDrive"
2. "Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
256
ConnectedDrive
Communication
To check when your service partner was noti‐
fied:
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1. "Vehicle Info"
2. "Vehicle status"
1. "BMW Assist" or "ConnectedDrive"
2. Open "Options".
3. "Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
3. Open "Options".
4. "Last Service Request"
They are operated via iDrive.
Services status
Requirements
▷
▷
The mobile phone is suitable.
Displaying available services
Display of all services available in the vehicle.
The mobile phone operating system sup‐
ports the software applications of Apps.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
▷
▷
Software applications are installed on the
cell phone and ready to use.
3. "Available services"
Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.
▷
Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
the service center.
Create the entries.
Updating BMW Assist
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
Manual update of TeleService and BMW Assist.
1. "BMW Assist" or "ConnectedDrive"
2. "Service Status"
3. "Update BMW Assist"
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
257
Communication
ConnectedDrive
▷
Some mobile phones cannot simultane‐
ously use Apps and the Bluetooth hands-
free system.
Operating Apps
1. Connect the cell phone via the snap-in
adapter or via the USB audio interface.
If necessary, restart the software application
on the cell phone after a phone conversa‐
tion.
2. "ConnectedDrive"
3. Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1. "ConnectedDrive"
2. "BMW apps"
PlugIn
Selected functions of the cell phone are dis‐
played on the Control Display. They can be op‐
erated via iDrive.
1. Connect cell phone via the snap-in adapter.
2. "ConnectedDrive"
3. "PlugIn"
4. "Activate PlugIn"
5. Navigate to the displayed functions via the
controller and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back.
Press button twice to switch back to the
main menu.
Notes
▷
The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the mo‐
bile phone.
▷
The data transmission of the software ap‐
plications from the cell phone to the vehicle
can last some time. Some software applica‐
tions depend on the speed of the available
Internet connection of the cell phone.
258
ConnectedDrive
Communication
259
