Information -> Reporting safety defects for your BMW X4 2014-2018

Information  
short period of time, typically 30 seconds or  
less.  
Vehicle identification  
number  
The EDR in this vehicle is designed to record  
such data as:  
How various systems in your vehicle were  
operating.  
Whether or not the driver and passenger  
safety belts were fastened.  
How far, if at all, the driver was depressing  
the accelerator and/or brake pedal.  
How fast the vehicle was traveling.  
The vehicle identification number can be found  
in the engine compartment.  
This data can help provide a better under‐  
standing of the circumstances in which  
crashes and injuries occur.  
The vehicle identification number can also be  
found behind the windshield.  
EDR data is recorded by your vehicle only if a  
nontrivial crash situation occurs; no data is re‐  
corded by the EDR under normal driving condi‐  
tions and no personal data, e.g., name, gender,  
age, and crash location, are recorded.  
Reporting safety defects  
However, other parties, such as law enforce‐  
ment, could combine the EDR data with the  
type of personally identifying data routinely ac‐  
quired during a crash investigation.  
For US customers  
The following only applies to vehicles owned  
and operated in the US.  
If you believe that your vehicle has a defect  
which could cause a crash or could cause in‐  
jury or death, you should immediately inform  
the National Highway Traffic Safety Adminis‐  
tration NHTSA, in addition to notifying BMW of  
North America, LLC, P.O. Box 1227, West‐  
wood, New Jersey 07675-1227, Telephone  
1-800-831-1117.  
To read data recorded by an EDR, special  
equipment is required, and access to the vehi‐  
cle or the EDR is needed. In addition to the ve‐  
hicle manufacturer, other parties, such as law  
enforcement, that have the special equipment,  
can read the information if they have access to  
the vehicle or the EDR.  
If NHTSA receives similar complaints, it may  
open an investigation, and if it finds that a  
safety defect exists in a group of vehicles, it  
may order a recall and remedy campaign.  
However, NHTSA cannot become involved in  
individual problems between you, your dealer,  
or BMW of North America, LLC.  
To contact NHTSA, you may call the Vehicle  
Safety Hotline toll-free at 1-888-327-4236  
(TTY: 1-800-424-9153);  
NHTSA, 400 Seventh Street, SW., Washing‐  
ton, DC 20590. You can also obtain other in‐  
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Information  
formation about motor vehicle  
For Canadian customers  
Canadian customers who wish to report a  
safety-related defect to Transport Canada, De‐  
fect Investigations and Recalls, may call the  
toll-free hotline 1-800-333-0510. You can also  
obtain other information about motor vehicle  
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