Breakdown assistance -> Vehicle features and options for your BMW X4 2014-2018

Mobility  
Breakdown assistance  
Breakdown assistance  
Overview  
Vehicle features and options  
This chapter describes all standard, country-  
specific and optional features offered with the  
series. It also describes features that are not  
necessarily available in your vehicle, e. g., due  
to the selected options or country versions.  
This also applies to safety-related functions  
and systems. When using these functions and  
systems, the applicable country provisions  
must be observed.  
SOS button in the roofliner  
Hazard warning flashers  
Requirements  
The SIM card integrated in the vehicle has  
been activated.  
The radio-ready state is switched on.  
The Assist system is functional.  
Initiating an Emergency Request  
1. Press the cover briefly to open it.  
2. Press the SOS button until the LED at the  
button lights up green.  
The button is located in the center console.  
The LED illuminates green when the Emer‐  
gency Request has been initiated.  
The red lamp in the button flashes with the  
hazard warning flashers switched on.  
If a cancel prompt appears on the Control  
Display, the Emergency Request can be  
aborted.  
Intelligent emergency call  
If the situation allows, wait in your vehicle  
until the voice connection has been estab‐  
lished.  
Concept  
In case of an emergency, an Emergency Re‐  
quest can be made through the system.  
The LED flashes green when a connection  
to the BMW Response Center has been  
established.  
General information  
When the Emergency Request is received  
at the BMW Response Center, the BMW  
Response Center contacts you and takes  
further steps to help you.  
Only press the SOS button in an emergency.  
For technical reasons, the Emergency Request  
cannot be guaranteed under unfavorable con‐  
ditions.  
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