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EnglishBreakdown assistance -> BMW Roadside Assistance for your BMW i8 2014-2020
Breakdown assistance
MOBILITY
portant for vehicle diagnosis. This data is trans‐
mitted automatically.
BMW Roadside Assistance
Concept
Teleservice Help
Depending on the country, the Teleservice Help
enables a more in-depth diagnosis of the vehicle
via wireless transmission.
Contact the BMW Group Roadside Assistance if
assistance is needed in the event of a break‐
down.
You can launch Teleservice Help by requesting it
through the Service Specialist.
General information
In the event of a breakdown, data on the vehi‐
cle's condition is sent to the vehicle manufac‐
turer.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
There are various ways of making contact.
▷ Via a Check Control message, refer to
page 117.
The driving ability of the vehicle can be restored
for specific functions.
▷ Calling with a mobile phone.
▷ Via the BMW Connected app.
If this is not possible, further measures will be ini‐
tiated, for instance Roadside Assistance will be
informed.
Requirements
▷ Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW Con‐
nectedDrive services.
Emergency Request
▷ Cellular network reception.
▷ Standby state is switched on.
Intelligent emergency call
Concept
Starting
In case of an emergency, an Emergency Re‐
quest can be triggered automatically by the sys‐
tem or manually.
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
Via iDrive:
General information
Only press the SOS button in an emergency.
1. "ConnectedDrive"
2. "BMW Assist"
Intelligent emergency call establishes a connec‐
tion with the BMW Response Center.
3. "BMW i Roadside Assistance"
The contact to the Roadside Assistance of
the manufacture is established.
For technical reasons, the Emergency Request
cannot be guaranteed under unfavorable condi‐
tions.
A telephone number is displayed, if needed.
Select to dial the telephone number on a
connected mobile phone.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
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