Breakdown Assistance -> BMW Accident Assistance for your BMW i4 2021-2025

Breakdown Assistance  
MOBILITY  
Teleservice Help  
Starting BMW Accident Assistance  
Depending on the country, Teleservice Help  
enables an in-depth diagnosis of the vehicle by  
BMW Roadside Assistance via wireless trans-  
mission.  
If an accident is detected automatically  
A text message relating to BMW Accident As-  
sistance appears on the control display.  
You can launch Teleservice Help by requesting  
it through BMW Roadside Assistance.  
The connection can be established directly:  
"Contact accident assistance"  
1. Park vehicle in a safe place.  
2. Engage the parking brake.  
3. Turn on the control display.  
4. Consent to Teleservice Help.  
The Check Control message for BMW Accident  
Assistance can also be called up from the  
stored Check Control messages for a certain  
length of time.  
Additional information:  
Check Control, refer to page 139.  
BMW Accident Assistance  
Starting BMW Accident Assistance  
manually  
BMW Accident Assistance can also be con-  
tacted independently of the automatic accident  
detection function.  
Principle  
The BMW Group Accident Assistance is stand-  
ing by to provide help in the event of an acci-  
dent.  
BMW Accident Assistance can be started man-  
ually as follows:  
General information  
1.  
Apps menu  
If the vehicle sensors detect a minor to moder-  
ately severe accident, which did not deploy any  
airbags, a Check Control message is displayed  
in the instrument cluster. In addition, a text  
message appears on the control display.  
2. "All apps"  
3. "BMW Assist"  
4. "BMW Accident Assistance" or select the  
desired service.  
When BMW Accident Assistance is triggered,  
data on the vehicle's condition is sent to BMW.  
Follow the displays on the control display.  
A voice connection is established.  
Functional requirements  
To use BMW Roadside Assistance, the follow-  
ing functional requirements must be met:  
Emergency Call  
Active ConnectedDrive contract, equipment  
with intelligent emergency call or BMW  
ConnectedDrive services.  
Principle  
In case of an emergency, an emergency call  
can be triggered automatically by the system  
or manually.  
Cellular network reception.  
Standby state is switched on.  
Intelligent emergency call  
The vehicle features an Intelligent Emergency  
Call system, depending on vehicle equipment.  
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Online Edition for Part no. 01405B45E30 - VI/24