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EnglishMobility -> Giving and receiving assistance for your BMW 1 Series 2011-2019
Replacing components
Mobility
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Radio
In the glove compartment
In some cases, stations may have to be
stored again, refer to page 160.
Navigation system
Wait for the system to start, refer to
page 151.
Glass roof
It may happen that the roof can only be
tilted. The system must be initialized.
Please contact your BMW center.
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Seat and mirror memory
The positions must be stored again, refer to
page 54.
Accessing the fuse box:
1. Open the glove compartment.
2. Remove the damper, arrow 1, from the
Inside rearview mirror with digital compass
The system must be calibrated, refer to
page 114.
lower holder by applying forward pressure.
3. Disengage the glove compartment by
pressing on both tabs, arrows 2, and fold it
down.
Active steering
The system automatically initializes itself
briefly during a trip. The system is deacti-
vated during this time, refer to page 96.
Plastic tweezers are located on the distributor
box.
Information on fuse assignment can be found
next to the distributor box.
Disposal of old battery
Spare fuses are available at your BMW center.
Have old batteries disposed of by your
BMW center or bring them to a recycling
center. Maintain the battery in an upright
position for transport and storage. Always
secure the battery against tipping over during
transport.<
After replacing a fuse, press the glove compart-
ment upward until it engages and reattach the
damper.
Fuses
Never attempt to repair a blown fuse and
do not replace a defective fuse with a
substitute of another color or amperage rating;
otherwise, this could lead to a circuit overload,
ultimately resulting in a fire in the vehicle.<
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Mobility
Giving and receiving assistance
Giving and receiving assistance
Sending an Emergency Request
Vehicle equipment
1. Briefly press the cover flap to open.
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. For this reason, descrip-
tions will be given of some equipment that may
not be available in a vehicle, for example due to
the special options or national-market version
selected. This also applies to safety related
functions and systems.
Emergency Request
2. Press the SOS button until the LED in the
button comes on.
Requirements
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The LED comes on: the Emergency
Request has been triggered.
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Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
If the circumstances allow, remain in the
vehicle until the voice contact has been
established.
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BMW Assist is activated.
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The LED flashes when the connection to
the BMW Assist Response Center has been
established.
Radio readiness is switched on.
The BMW Assist system is logged into a
mobile phone network that is supported by
BMW Assist.
Once the BMW Assist Response Center
has received your Emergency Request, the
BMW Assist Response Center contacts
you and takes further steps to help you.
Even if you are unable to respond, the
BMW Assist Response Center will be able
to initiate further steps to assist you under
certain conditions.
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The Emergency Request system is
operable.
Only press the SOS button in an emergency.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Data for determining the necessary rescue
measures are transmitted to the
BMW Assist Response Center, e.g. the
current position of your vehicle, if it can be
determined.
Subscriber contract
Upon expiration of the subscriber contract with
BMW Assist, the BMW Assist system can be
deactivated by a BMW center without a work-
shop visit.
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If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. The
BMW Assist Response Center may still be
able to hear you, however.
After the system is deactivated, it is no longer
possible to make Emergency Requests.
It may be possible for a BMW center to reacti-
vate the system after a new contract has been
signed.
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Giving and receiving assistance
Mobility
AutomaticallytriggeringanEmergency
Request
Warning triangle
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. An automatic Emergency
Request is not affected by pressing the SOS
button.
Roadside Assistance
BMW Roadside Assistance is available by
phone around the clock in many countries. You
can obtain support there in the event of a break-
down.
The warning triangle is located in a holder in the
trunk lid. Press the tabs to take it out.
Jump starting
First aid pouch
If the car's own battery is flat, your BMW's
engine can be started by connecting two
jumper cables to another vehicle's battery. You
can also use the same method to help start
another vehicle. Only use jumper cables with
fully-insulated clamp handles.
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents
regularly and replace any items in good time, if
necessary.
Do not touch any electrically live parts
when the engine is running, or a fatal acci-
dent may occur. Carefully adhere to the follow-
ing sequence, both to prevent damage to one or
both vehicles, and to guard against possible
personal injuries.<
Preparation
1. Check whether the battery of the other
vehicle has a voltage of 12 volts and
approximately the same capacitance in Ah.
This information can be found on the
battery.
The first aid pouch is located on the right-hand
side of the trunk in a storage area.
2. Switch off the engine of the assisting
vehicle.
3. Switch off any consumers in both vehicles.
There must not be any contact between
the bodies of the two vehicles; otherwise,
there is a danger of shorting.<
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Giving and receiving assistance
5. Attach the second terminal clamp of the
minus/– jumper cable to the negative termi-
nal of the battery or to the engine or body
ground of the vehicle to be started.
Connecting jumper cables
Connect the jumper cables in the correct
order to prevent sparking at the battery,
which could cause injury.<
Your BMW has a jump-starting connection in
the engine compartment which acts as the bat-
tery's positive terminal, refer also to the Engine
compartment overview on page 232. The cap is
marked with +.
Starting the engine
1. Start the engine of the donor vehicle and
allow it to run for a few minutes at slightly
increased idle speed.
2. Start the engine on the other vehicle in the
usual way.
1. Pull the cap of the BMW jump-starting
connection up to remove.
If the first start attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3. Let the engines run for a few minutes.
4. Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have the battery checked and
recharged.
Never use spray fluids to start the
engine.<
2. Attach one terminal clamp of the plus/+
jumper cable to the positive terminal of the
battery or a starting-aid terminal of the vehi-
cle providing assistance.
Tow-starting, towing away
Observe the applicable laws and
regulations for tow-starting and towing
vehicles.<
3. Attach the second terminal clamp of the
plus/+ jumper cable to the positive terminal
of the battery or a starting-aid terminal of
the vehicle to be started.
4. Attach one terminal clamp of the minus/–
jumper cable to the negative terminal of the
battery or to an engine or body ground of
the assisting vehicle.
Do not transport any passengers other
than the driver in a vehicle that is being
towed.<
Using a tow fitting
Your BMW has a special nut as body ground or
negative pole.
The screw-in tow fitting must always be carried
in the car. It can be screwed in at the front or
rear of the BMW.
It is stored with the onboard vehicle tool kit
underneath the floor mat in the trunk, refer to
page 243.
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Giving and receiving assistance
Mobility
Use only the tow fitting provided with the
Automatic transmission
vehicle and screw it all the way in. Use the
tow fitting for towing on paved roads only. Avoid
lateral loading of the tow fitting, e.g. do not lift
the vehicle by the tow fitting. Otherwise, the
tow fitting and the vehicle could be damaged.<
Selector lever in position N.
Changing selector lever position, refer to
page 64.
Do not exceed a towing speed of 45 mph/
70 km/h and a towing distance of
90 miles/150 km; otherwise, the automatic
transmission may be damaged.<
Access to screw thread
Rectangular cover panel in bumper:
Press the arrow on the cover.
Sport automatic transmission with
double clutch
Front
Make sure that the parking lock P is not
engaged; otherwise, the rear wheels are
immobilized.
When using the car wash function, refer to
page 240, make sure that after approx.
30 minutes, the parking lock P is automatically
engaged and thus immobilizes the rear wheels.
In the event of an electrical malfunction or if the
vehicle must be towed for more than approx.
20 minutes, unlock the parking lock manually,
refer to page 69.<
Rear
When towing, do not exceed a maximum
speed of 30 mph or 50 km/h and a maxi-
mum distance traveled of 30 miles/50 km; oth-
erwise, the transmission may be damaged.<
Towing methods
Do not lift the vehicle by a tow fitting or
body and chassis parts; otherwise,
damage may result.<
With a tow bar
Being towed
The towing vehicle must not be lighter
than the towed vehicle; otherwise, it may
be impossible to maintain control.<
Make sure that the ignition is switched on,
refer to page 61; otherwise, the low-beam
headlamps, tail lamps, turn signal indicators and
windshield wipers may be unavailable. There is
no power assist while the engine is off. Thus,
braking and steering will require increased
effort. Active steering is not active and it will be
necessary to turn the steering wheel further.<
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an angle,
please observe the following:
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Clearance and maneuvering capability will
be sharply limited during cornering.
Manual transmission
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The tow bar will generate lateral forces if it is
attached offset.
Gearshift lever in neutral position.
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Giving and receiving assistance
Attach the tow bar to the tow fittings only,
as attaching it to other parts of the vehicle
could result in damage.<
Tow-starting
Avoid tow-starting the vehicle whenever possi-
ble; instead, jump start the engine, refer to
page 251. Vehicles with a catalytic converter
should only be tow-started when the engine is
cold, vehicles with an automatic transmission or
Sport automatic transmission with double
clutch cannot be tow-started at all.
With a tow rope
When starting off in the towing vehicle, make
sure that the tow rope is taut.
To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Attach the tow rope to the tow fittings only, as
attaching it to other parts of the vehicle could
result in damage.<
1. Switch on the hazard warning flashers,
comply with local regulations.
2. Switch on the ignition, refer to page 61.
3. Shift into 3rd gear.
4. Have the vehicle tow-started with the clutch
completely depressed and then slowly
release the clutch. After the engine starts,
immediately depress the clutch completely
again.
With a tow truck
Manual transmission and automatic
transmission:
5. Stop at a suitable location, remove the
tow bar or rope and switch off the hazard
warning flashers.
6. Have the vehicle checked.
Sport automatic transmission with double
clutch:
Have the BMW transported with a tow truck
with a so-called lift bar, or on a flatbed.
Do not tow the vehicle with just the rear axle
raised as this may cause the steering to turn.
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