Deutsch
EnglishAudio System for your Ford Kuga 2019-2025
Audio System
GENERAL INFORMATION
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING:Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
Radio Frequencies and Reception
Factors
Note: Listening to loud audio for long
recommend against the use of any
periods of time could damage your hearing.
Radio Reception Factors
Distance and strength
Terrain
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Station overload
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
AUDIO UNIT
WARNING:Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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Note: Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: The touchscreen system controls
most of the audio features.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
Adjusting the Volume
Muting the Audio
Press and release the button to
mute the playing audio.
Pausing or Playing Media
In media mode, press and
release the button to pause
playback. Press the button again
to resume playback.
In radio mode, press and release the button
to mute the radio. Press the button again
to unmute.
Switching the Audio Unit On and
Off
Press and release the button.
Note: The button may be on the volume
Turn to adjust the volume.
control.
Changing Radio Stations
Switching the Display On and Off
Press and release the button.
Using Seek, Fast Forward and
Reverse
Press and release the button to
skip to the next track.
Press and hold the button to fast
forward through the track.
Press and release the button to
return to the beginning of a track.
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Repeatedly press the button to
return to previous tracks.
In radio mode, turn to search through the
radio frequency band.
Press and hold the button to fast rewind.
In satellite radio mode, turn to find the
previous or next available satellite radio
station.
In radio mode, select a frequency band and
press and release either button. The
system stops at the first station it finds in
that direction.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
In satellite radio mode, press and release
Note: If a DAB radio station has no
corresponding FM radio station, the audio
will mute when attempting to switch.
to select the next or previous satellite radio
station. If you select a specific category,
such as jazz, rock or news, press to find the
next or previous station in the category you
select.
Note: The system displays the FM symbol
when DAB and FM radio stations link.
Note: The sound quality changes when your
system switches from DAB to the
corresponding FM station.
DIGITAL RADIO (IF EQUIPPED)
General Information
Using Digital Audio Broadcast and
SYNC
The system allows you to listen to DAB
(Digital Audio Broadcast) radio stations.
Selecting Radio Band
Note: Coverage differs from region to region
and influences the quality of reception. It is
broadcast nationwide, regionally and
locally. Coverage may vary on weather
conditions and terrain.
1. Press the SOURCE button.
2. Select DAB.
Note: When you reach the first or last radio
station within an ensemble, further tuning
skips to the next ensemble. There may be a
delay during this change and the audio
briefly mutes.
The following formats are supported:
•
•
•
DAB.
DAB+.
Radio Station Tuning Control
DMB-Audio (Digital Multimedia
Broadcasting).
Seek Tuning (Alternative 1)
1. Press a seek button. The system stops
at the first radio station it finds in the
direction chosen.
Ensembles
Ensembles contain a group of radio
stations. Each ensemble can consist of
several different radio stations.
Radio Station List (Alternative 2)
The radio station name displays below the
This feature displays all the available radio
ensemble name.
stations in a list.
Note: When you tune from one ensemble
to another, it can take a while until the
system synchronizes to the next ensemble.
The system mutes during synchronization.
1. Press the station button.
2. Press the left or right arrow keys to
change ensembles. Navigate through
the list and select the station by
pressing the touchscreen area
displaying your selection.
Service Linking
If you leave the coverage area of a DAB
radio station the system will automatically
switch to the corresponding FM radio
station.
You can switch this feature on and off
using the information display. See General
Information (page 110).
Note: The display only shows radio stations
in the current ensemble.
Manual Tuning (Alternative 3)
1. Turn the TUNE dial to the left or right.
Note: Frequencies are shown as Block IDs,
for example 5A, 5B and 5C.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
Radio Station Preset Buttons
Note: A number appears on your device and
on the touchscreen.
This feature allows you to store your
5. Confirm that the number on your
device matches the number on the
touchscreen.
favorite radio stations on any preset.
1. Select a radio station.
2. Press and hold one of the preset
buttons. When the system stores the
station, a message appears. The
system mutes momentarily as
confirmation.
Note: The touchscreen indicates that you
have successfully paired your device.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITH:
SYNC 2.5
Once stored, press a preset button at any
time to select a favorite radio station.
Note: Radio stations stored on the preset
buttons may not always be available if you
have left the coverage area. The system
mutes when this happens. This may result
in unexpected changes to radio station
presets.
Check the compatibility of your device on
the local Ford website.
Pair your device. See Connecting a
Bluetooth® Device (page 434).
Radio Text
You can display extra information. For
example; artist name. To switch this option
on, follow the on-screen prompts to
change the settings.
Select Sources.
Select the Bluetooth® option.
Note: Extra information may not always be
Press the button to play the
track. Press the button again to
pause the track.
available.
CONNECTINGABLUETOOTH®
DEVICE - VEHICLES WITH:
SYNC 2.5
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Go to the settings menu on your device and
switch Bluetooth® on.
Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Select the settings options on
the feature bar.
1. Select Bluetooth.
Press and hold the button to fast rewind.
2. Switch Bluetooth® on.
3. Select Add a Bluetooth device.
Note: A prompt alerts you to search for your
vehicle on your device.
4. Select your vehicle on your device.
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Audio System
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITH:
SYNC 2.5
Supported File Formats
USB PORT
The system supports the following file
formats:
•
•
MP3, M4A, M4B, WMA, WAV, AAC,
WARNING:Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
FLAC, APE and AIFF audio file formats.
ext2, exFAT, FAT, FAT32, NTFS and
HFS+ file systems.
Selecting the USB Device
Connect your device to the USB port.
Select the audio option on the
feature bar.
E
Select Sources.
Select the USB option.
USB A
Playing from the USB Device
Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track.
Press the button once to return
to the beginning of a track.
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Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind
through the track.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
USB C
Note: Make sure that you have an active
account for apps that you want to use
through the system.
Note: Some apps will work with no setup.
Others require you to configure some
personal settings before you can use them.
Using Apple CarPlay
Switching Apple CarPlay On
1. Connect your device to a USB port.
2. Follow the instructions on the
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touchscreen.
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note: Certain features of the system are
not available when you are using Apple
CarPlay.
Note: We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Switching Apple CarPlay Off
Select the settings option on the
feature bar.
Locating the USB Ports
1. Select Apple CarPlay preferences.
2. Disable Apple CarPlay.
The USB ports may be in the following
locations:
•
•
•
Inside the media bin.
Inside the center console.
On the lower instrument panel.
Using Apps on an iOS Device
Note: For more information about available
apps, refer to the local Ford website.
Note: The number and type of USB ports
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
may vary depending on your vehicle.
Note: Not all USB ports in your vehicle have
data transfer capabilities. See Auxiliary
Power Points (page 166).
APPS - VEHICLES WITH: SYNC
2.5
Note: We recommend that you check your
data plan before using your apps through
the system. Using them could result in
additional charges.
Note: We recommend that you check the
app provider's terms and conditions and
privacy policy before using their app.
Select the apps option on the
feature bar.
1. Switch Apple CarPlay off.
2. Connect your device to a USB port.
3. Start the apps on your device that you
want to use through the system.
Note: If you close the apps on your device,
you will not be able to use them through the
system.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
4. Select Find mobile apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
Select the apps option on the
feature bar.
1. Switch Android Auto off.
2. Pair your device.
5. Select the app that you want to use on
the touchscreen.
3. Start the apps on your device that you
want to use through the system.
Using Android Auto
Switching Android Auto On
Note: If you close the apps on your device,
you will not be able to use them through the
system.
4. Select Find mobile apps.
Note: The system searches and connects
to compatible apps that are running on your
device.
1. Connect your device to a USB port.
2. Follow the instructions on the
touchscreen.
Note: You might need to enable Android
Auto from the settings menu.
5. Select the app that you want to use on
Note: Certain features of the system are
not available when you are using Android
Auto.
the touchscreen.
Using Mobile Navigation on an
Android Device
1. Connect your device to a USB port.
2. Switch Android Auto off.
3. Switch on Enable Mobile apps via USB
in the Mobile Apps Settings tile.
Switching Android Auto Off
Select the settings option on the
feature bar.
1. Select Android Auto preferences.
2. Disable Android Auto.
4. Select the apps option on the feature
bar.
Using Apps on an Android Device
5. Select the navigation app that you
want to use on the touchscreen.
Note: For more information about available
apps, refer to the local Ford website.
Note: When using a navigation app, keep
your device unlocked and the app open.
When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving.
Note: Mobile Apps on your device use the
USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
Apps Troubleshooting
Symptom
Possible Cause and Resolution
Incompatible device.
The system cannot find any
apps.
–
•
You will need an Android device with OS 2.3 or
higher or an iOS 3GS device with iOS 5.0 or higher.
Pair and connect your Android device to find
AppLink compatible apps. Connect your iOS device
to a USB port to find AppLink compatible apps.
I have a compatible device
and it is correctly connected
but the system still cannot
find any apps.
–
–
AppLink compatible apps not installed on your device.
Download and install the latest version of the app.
AppLink compatible apps not running on your device.
•
•
Start the apps to allow the system to find them
and make sure you sign in to any apps if required.
–
–
Incorrect app settings.
•
Check and adjust the app settings on your device
and allow the system to access the app if required.
I have a compatible device,
it is correctly connected and
my apps are running but the
system still cannot find any
apps.
Apps failed to fully close.
Restart the apps and try again.
•
I have an Android device
that is correctly connected,
I have restarted my apps
and they are running but the
system still cannot find
them.
–
An issue on some older versions of the Android oper-
ating system could result in apps not being found.
•
Switch Bluetooth® off and on again to force the
system to reconnect to your device.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
Audio System
Symptom
Possible Cause and Resolution
Cable connection issue.
I have an iOS device that is
correctly connected, I have
restarted my apps and they
are running but the system
still cannot find them.
–
–
–
•
Disconnect the cable from your device, wait for a
moment and then connect it again to force the
system to reconnect to your device.
I have an Android device
running a media app which
the system has found but I
cannot hear the sound or
the sound is very quiet.
Device volume is low.
Turn the volume up on your device.
•
I have an Android device
running a number of
compatible apps but the
system cannot find all of
them.
Device limitation.Some Android devices have a limited
number of Bluetooth® ports that apps can use to
connect.If you have more apps running on your device
than the number of available Bluetooth® ports, the
system cannot find all of them.
•
Close some of the apps to allow the system to find
those that you want to use.
USING VOICE RECOGNITION -
VEHICLES WITH: SYNC 2.5
Phone Voice Service
This system allows you to use the voice
recognition features of your phone and
focus on your driving.
Press the voice control button
on the steering wheel.
Note: This only works when connected via
Bluetooth®. See Connecting a
Bluetooth® Device (page 434).
Note: We recommend that you check your
data plan before using your phone voice
service through the system. Using them
could result in additional charges.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
