Deutsch
EnglishMobility -> Breakdown assistance for your BMW X1 2009-2015
Breakdown assistance
Mobility
Breakdown assistance
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.
Vehicle equipment
This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series.Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
▷
▷
▷
BMW Assist is activated.
Radio readiness is switched on.
The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.
▷
The Assist system is operable.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
Hazard warning flashers
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract
▷
After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
The button for the hazard warning system is lo‐
cated on the center console.
After deactivation, an Emergency Request
is no longer possible.
▷
Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Do not fold in the exterior mirrors
While driving and when using the turn sig‐
nal/hazard warning flashers, do not fold in the
exterior mirrors; otherwise, the additional turn
signal lamps in the exterior mirrors will not be in
the appropriate position and will be difficult to
detect.◀
Initiating an Emergency Request
1. Press the cover briefly to open it.
Emergency Request
Requirements
▷
Equipment version with full preparation
package mobile phone.
2. Press the SOS button until the LED in the
button lights up.
253
Mobility
Breakdown assistance
▷
▷
The LED lights up: an Emergency Request
was initiated.
Roadside Assistance
The Roadside Assistance, refer to page 216,
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
If the circumstances allow this, remain in the
vehicle until the connection has been estab‐
lished.
The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
Warning triangle
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.
On the inside of the tailgate. To remove, press
on the tab, arrow.
▷
If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
First aid kit
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
questisautomaticallyinitiatedimmediatelyafter
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
The first aid kit is located in a storage compart‐
ment on the right side in the cargo area.
Some of the articles contained in the first aid
pouch have a limited service life.
Roadside Assistance
Check the expiration dates of the contents reg‐
ularly and replace any items promptly.
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
254
Breakdown assistance
Mobility
Jump-starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
The so-called starting aid terminal in the engine
compartment acts as the battery's positive ter‐
minal. Pull the cover up and off.
Do not touch live parts
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical compo‐
nents while the engine is running.◀
Preparation
1. Check whether the battery of the other ve‐
hicle has a voltage of 12 volts and approxi‐
mately the same capacitance in Ah. This in‐
formation can be found on the battery.
2. Switch off the engine of the assisting vehi‐
cle.
The body ground or a special nut acts as the
negative terminal.
3. Switch off any electronic systems/power
consumers in both vehicles.
Connecting jumper cables
Bodywork contact between vehicles
1. Pull off the cap of the BMW starting aid ter‐
minal.
There must not be any contact between
the bodies of the two vehicles, otherwise there
is a danger of shorting.◀
2. Attach one terminal clamp of the positive
jumper cable to the positive terminal of the
battery, or to the corresponding starting aid
terminal of the vehicle providing assistance.
Starting aid terminals
3. Attach the other end of the cable to the pos‐
itive terminal of the battery, or to the corre‐
sponding starting aid terminal of the vehicle
to be started.
Connecting order
Connect the jumper cables in the correct
order; otherwise, there is the danger of injury
from sparking.◀
4. Attach one terminal clamp of the negative
jumper cable to the negative terminal of the
battery, or to the corresponding engine or
body ground of the vehicle providing assis‐
tance.
5. Attach the other end of the cable to the neg‐
ative terminal of the battery, or to the corre‐
255
Mobility
Breakdown assistance
sponding engine or body ground of the ve‐
hicle to be started.
Do not have the vehicle towed
Have your vehicle transported on a loading
platform only; otherwise, damage may occur.◀
Starting the engine
Never use spray fluids to start the engine.
Tow truck
1. Start the engine of the assisting vehicle and
let it run for several minutes at an increased
idle speed.
If the vehicle being started has a diesel en‐
gine: let the engine of the assisting vehicle
run for approx. 10 minutes.
2. Start the engine of the vehicle being started
in the usual way.
If the first starting attempt is not successful,
wait a few minutes before making another
attempt in order to allow the discharged bat‐
tery to recharge.
Do not lift the vehicle
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
3. Let both engines run for several minutes.
4. Disconnect the jumper cables in the reverse
order.
Towing your vehicle
Check the battery and recharge if necessary.
Observe before towing your vehicle
Light towing vehicle
Tow-starting and towing
The towing vehicle must not be lighter
than your vehicle, or it will not be possible to
control vehicle response.◀
Observe applicable laws and regulations
Observe applicable laws and regulations
for tow-starting and towing.◀
Attaching the tow bar/tow rope correctly
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀
No additional passengers
Do not transport any passengers other
than the driver in a vehicle that is being towed.◀
Automatic transmission, 6-gear
Selector lever in position N.
Automatic transmission, 8-gear:
transporting your vehicle
Adhere to the towing speed and distance
Note
Do not exceed a towing speed of
40 mph/70 km/h and a towing distance of
90 miles/150 km or damage to the transmission
can occur.◀
Your vehicle is not permitted to be towed.
Therefore, contact a service center in the event
of a breakdown.
256
Breakdown assistance
Mobility
Being towed
Towing methods
Follow the towing instructions
Do not lift the vehicle
Follow all towing instructions, or vehicle
damage or accidents may occur.◀
Do not lift the vehicle by the tow fitting or
body and chassis parts; otherwise, damage may
result.◀
▷
Make sure that the ignition is switched on;
otherwise, the low beams, tail lamps, turn
signals, and windshield wipers may be un‐
available.
Tow bar
The tow fittings used should be on the same
side on both vehicles.
▷
▷
Do not tow the vehicle with the rear axle
tilted, as the front wheels could turn.
Should it prove impossible to avoid mounting
the tow bar at an offset angle, please observe
the following:
When the engine is stopped, there is no
power assist. Consequently, more force
needs to be applied when braking and steer‐
ing.
▷
Clearance and maneuvering capability will
be sharply limited during cornering.
▷
▷
▷
Larger steering wheel movements are re‐
quired.
▷
The tow bar will generate lateral forces if it
is attached offset.
Switch on the hazard warning system, de‐
pending on local regulations.
Tow rope
When starting to tow the vehicle, make sure that
the tow rope is taut.
If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.
To avoid jerking and the associated stresses on
the vehicle components when towing, always
use nylon ropes or nylon straps.
Towing other vehicles
Attaching the tow rope correctly
Only secure the tow rope on the tow fit‐
ting; otherwise, damage can occur when it is se‐
cured on other parts of the vehicle.◀
General information
Light towing vehicle
Your vehicle must not be lighter than the
vehicle being towed; otherwise, it will not be
possible to control vehicle response.◀
Tow truck
sDrive
Attaching the tow bar/tow rope correctly
Vehicles with automatic transmission, 6-gear.
Attach the tow bar or tow rope to the tow
fitting; connecting it to other vehicle parts may
cause damage.◀
▷
Switch on the hazard warning system, de‐
pending on local regulations.
▷
If the electrical system has failed, clearly
identify the vehicle being towed by placing
a sign or a warning triangle in the rear win‐
dow.
257
Mobility
Breakdown assistance
Have your vehicle transported with a tow truck
with a so-called lift bar or on a flat bed.
Screw thread
xDrive
Press on the lower part of the cover. The cover
is pushed out at the top edge and can be pulled
out.
Towing a vehicle with xDrive
Do not tow a vehicle with xDrive with just
the front or rear axle raised; otherwise, the
wheels could lock up and the transfer case could
be damaged.◀
Tow-starting
Note
Do not tow-start your vehicle.
Due to the automatic transmission, the engine
cannot be started by tow-starting.
Tow fitting
The screw-in tow fitting should always be car‐
ried in the vehicle. It can be screwed in at the
front or rear of the BMW.
Have the cause of the starting difficulties rem‐
edied.
It is located in the tool kit under the cargo floor
cover and storage compartment in the cargo
area, refer to page 245.
It is stored with the tool kit under the cargo floor
cover in the cargo area, refer to page 245.
Tow fitting, information on use
▷
Use only the tow fitting provided with
the vehicle and screw it all the way in.
▷
▷
Use the tow fitting for towing on paved roads
only.
Avoid lateral loading of the tow fitting, e.g.,
do not lift the vehicle by the tow fitting.
Otherwise, damage to the tow fitting and the ve‐
hicle can occur.◀
258
