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EnglishCONTROLS -> BMW Remote Software Upgrade for your BMW iX 2021-2025
BMW Remote Software Upgrade
CONTROLS
BMW Remote Software Upgrade
There is a risk of accident, injury, or property
damage. Do not leave children or animals un-
attended in the vehicle. Take the vehicle key
with you when exiting and lock the vehicle.
Vehicle features and options
This chapter describes model-specific equip-
ment, systems, and functions that are currently
available, or may become available in the fu-
ture, even if they are not present in the vehicle.
Functional requirements
Additional information:
▷
Active ConnectedDrive contract.
Vehicle equipment, refer to page 8.
▷
The integrated SIM card in the vehicle has
been activated.
▷
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Cellular network reception.
BMW Remote Software
Upgrade
Consent to transmit the corresponding data
was given in the Data Protection menu.
Additional information:
Principle
Data protection, refer to page 73.
Remote Software Upgrade can be used to up-
date the entire software of the vehicle. This
makes new functions, functional enhance-
ments or quality improvements available.
Search for an upgrade
Functional requirement
Standby must be turned on to search for a
Remote Software Upgrade.
General information
BMW recommends performing the Remote
Software Upgrade as soon as it becomes
available.
Automatic search
The vehicle regularly searches for updates in
the background.
Safety information
Manual search
Warning
1.
Apps menu
Unattended children or animals in the vehicle
can cause the vehicle to move and endanger
themselves and traffic, for example, due to
the following actions:
2. "All apps"
3. "System settings"
4. "Remote Software Upgrade"
5. "Search for upgrades"
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Establishing standby.
6. Follow the instructions on the control dis-
play.
Releasing the parking brake.
Opening and closing the doors or win-
dows.
▷
▷
Engaging selector lever position N.
Using vehicle equipment.
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BMW Remote Software Upgrade
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and after the installation has been successfully
completed, the information about the version
can be displayed on the control display.
Download of an upgrade
Automatic download
If available, the data for a Remote Software
Upgrade is automatically downloaded to the
vehicle. No download consent is required.
This information is also available in the Con-
nectedDrive customer portal.
Displaying information
Via My BMW App
Display in the vehicle:
If an upgrade is available, information on the
new software version is displayed in the My
BMW App.
1.
Apps menu
2. "All apps"
3. "System settings"
4. "Remote Software Upgrade"
The data for the upgrade can then be down-
loaded to a mobile device, for instance via an
existing WLAN connection.
5.
▷
Display currently installed version:
"Installed version:"
Data can then be sent from the mobile device
to the vehicle.
▷
Display new available version:
"Info on version"
This transmission method accelerates the
download of the data, for instance in areas
with limited mobile network availability.
6. Follow the instructions on the control dis-
play.
1. Download the upgrade using the My BMW
App on your smartphone.
Display in the ConnectedDrive customer portal:
2. Follow the instructions in the My BMW App.
3. Connect your smartphone to the vehicle via
Bluetooth audio and Wi-Fi.
Installing the upgrade
Data for the upgrade is sent from the mo-
bile device to the vehicle both while driving
and when stopped. Depending on the size
of the upgrade, it may be necessary to drive
your vehicle to complete the data transfer.
General information
▷
Installation of the Remote Software Up-
grade may result in the deletion of software
changes, e.g., performance increases not
made by the manufacturer of the vehicle.
4. Follow the instructions on the control dis-
play.
▷
Modifications to the electrical system of the
vehicle, for instance to control units, that
have not been made by the vehicle manu-
facturer can lead to an interruption of the
installation.
Additional information:
Connecting mobile devices to the vehicle,
see Owner's Manual for Navigation, Entertain-
ment, Communication.
▷
▷
The installation does not occur until the
consent was given.
Information about the version
The installation may take around 20 to
30 minutes.
General information
The information about the version contains a
description of the updates included in the Re-
mote Software Upgrade. During the download
▷
▷
The installation cannot be terminated.
The vehicle cannot be used during the in-
stallation.
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The vehicle can be exited during the instal-
lation.
▷
The vehicle key must be located in the vehi-
cle for the consent for installation.
Charging the vehicle is interrupted due to
the installation.
▷
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Switch off the exterior lighting.
Remove the devices connected to the diag-
nostic socket.
Following the successful installation, charg-
ing the vehicle may not continue automati-
cally.
Installing immediately
The upgrade can be installed immediately if all
prerequisites have been met.
Prerequisites for the installation
▷
Sufficiently charged battery.
1.
Apps menu
▷
The outside temperature is above
14 ℉/-10 ℃.
2. "All apps"
3. "System settings"
4. "Remote Software Upgrade"
5. "Start upgrade now"
▷
The vehicle is parked in a horizontal posi-
tion.
▷
▷
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The hazard warning system is turned off.
The selector lever position P is engaged.
Drive-ready state is switched off.
6. Follow the instructions on the control dis-
play.
If applicable, follow the notes for further pre-
requisites on the control display.
Installing with timer
When the trip is completed, a timer can be
used to install the upgrade automatically at
a configured time such as during the night. It
may be helpful to install the upgrade at a later
time so that all functional requirements can be
met, e.g., to allow the vehicle battery to charge
sufficiently.
Your vehicle can establish some prerequisites
automatically. Follow the instructions on the
control display.
If the prerequisites are not met such as a suffi-
ciently charged battery, the upgrade will not be
offered for installation.
Pay attention to an offer for installation, e.g.,
after charging the battery for a longer period of
time.
1.
Apps menu
2. "All apps"
3. "System settings"
Preparing the vehicle
4. "Remote Software Upgrade"
5. Select the desired settings.
The installation starts automatically when:
▷
Park the vehicle safely away from the public
road.
▷
Cellular network reception must be ensured
so that a fault message can be sent to the
vehicle manufacturer, for instance if the in-
stallation is terminated.
▷
All prerequisites for the installation have
been established correctly.
▷
All prerequisites continue to be met at the
time of installation.
▷
▷
▷
Close the windows.
Close the trunk.
The timer is turned off when the drive-ready
state is turned on.
Remove energy consuming devices such as
a mobile phone.
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After a longer stationary period, recharge the
vehicle battery with the charging cable as nec-
essary.
Installing via the My BMW App
Once all preparations are complete and all re-
quirements are met, the upgrade installation
can also be started using the My BMW App
when the vehicle is parked. The upgrade in-
stallation can be started remotely.
Malfunction
In the event of a malfunction, follow the in-
structions on the control display or in the My
BMW App.
Follow instructions in the My BMW App.
If the malfunction cannot be corrected, contact
an authorized service center or another quali-
fied service center or repair shop.
Functional limitations
During the upgrade, the majority of functions is
temporarily unavailable, for instance:
▷
▷
Hazard warning system.
Validity of the Owner's Manual
Central locking system and, if necessary,
Comfort Access.
Production of the vehicle
At the time of production at the plant, the
printed Owner's Manual is the most current
resource.
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Parking lights.
Horn.
Alarm system.
Emergency call.
After a software update in the vehicle
Power windows.
After a vehicle software update such as via Re-
mote Software Upgrade the Integrated Own-
er's Manual for the vehicle will contain the lat-
est information.
Operate the tailgate or trunk lid.
Lock the charging socket flap.
Exit warning if needed.
In vehicles with frameless doors, the window
may no longer close completely.
The driver's door can be locked and unlocked
from the outside using the integrated key.
In vehicles with an electrical lock, the lock may
temporarily not work. In this case, the vehicle
can be exited by unlocking the driver's door
manually.
Additional information:
Buttons for central locking system, refer to
page 95.
After successful upgrade
The vehicle can be used again immediately.
Booked services such as Advanced Real Time
Traffic Information or Remote Services are au-
tomatically reactivated during the next trip.
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