Breakdown Assistance -> First-aid kit for your BMW i4 2021-2025
Breakdown Assistance
MOBILITY
Breakdown Assistance
Vehicle features and options Warning triangle
This chapter describes model-specific equip-
ment, systems, and functions that are currently
available, or may become available in the fu-
ture, even if they are not present in the vehicle.
The warning triangle is located in the tailgate.
1. Turn the screw cap in the tailgate by 90°,
arrow 1, and fold down the trim panel, ar-
row 2.
Additional information:
Vehicle equipment, refer to page 8.
Hazard warning system
2. Push the warning triangle sideways to the
left and remove it.
Hazard warning system button
The red light in the button flashes when the
hazard warning system is turned on.
First-aid kit
General information
Depending on the vehicle equipment and na-
tional-market version, the vehicle is equipped
with a first-aid kit.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg-
ularly and replace any expired items promptly.
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Breakdown Assistance
MOBILITY
There are various ways of contacting BMW
Roadside Assistance.
Storage
Storage for the first-aid kit is provided in the
right side of the cargo area.
▷
Via additional text in the Check Control
message.
▷
▷
Via a call with a mobile phone.
Via the My BMW App.
BMW Assist
Principle
Functional requirements
In the event of a breakdown, accident or if you
have any questions about the vehicle, BMW
Assist can be used to contact BMW Group's
customer support.
To use BMW Roadside Assistance, the follow-
ing functional requirements must be met:
▷
Active ConnectedDrive contract, equipment
with intelligent emergency call or BMW
ConnectedDrive services.
General information
The offering depends on the vehicle equip-
ment and the national-market version.
▷
▷
Cellular network reception.
Standby state is switched on.
For more information on this service, the vehi-
cle manufacturer recommends contacting an
authorized service center or the hotline/cus-
tomer support.
Starting BMW Roadside Assistance
manually
If the vehicle is equipped with Teleservices,
support is first offered through Teleservice Di-
agnosis and, where applicable, then through
Teleservice Help.
Starting services
1.
Apps menu
BMW Roadside Assistance can be started
manually as follows:
2. "All apps"
3. "BMW Assist"
1.
Apps menu
4. Select the BMW Assistance option.
2. "All apps"
A voice connection to customer support is be-
ing established.
3. "BMW Assist"
4. "BMW Roadside Assistance" or select the
desired service.
BMW Roadside Assistance
Follow the displays on the control display.
A voice connection is established as neces-
sary.
Principle
The BMW Group Accident Assistance is stand-
ing by to provide help in the event of a break-
down.
Teleservice Diagnosis
Teleservice Diagnostics enables detailed vehi-
cle data to be transmitted via mobile commu-
nications, which is necessary for vehicle diag-
nosis. This data is transmitted automatically.
It may be necessary to approve this on the
control display.
General information
In the event of a breakdown, data on the ve-
hicle's condition is transmitted to the BMW
Roadside Assistance.
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