Deutsch
EnglishUsing this Owner's Manual -> Reporting safety defects for your BMW 5 Series 2004-2010
Service and warranty
Reporting safety defects
We recommend that you read this publication
thoroughly.
For US customers
The following applies only to vehicles owned
and operated in the US.
Your BMW is covered by the following warran-
ties:
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.
>
>
>
>
>
New Vehicle Limited Warranty
Rust Perforation Limited Warranty
Federal Emissions System Defect Warranty
Federal Emissions Performance Warranty
California Emission Control System Limited
Warranty
Detailed information about these warranties is
listed in the Service and Warranty Information
Booklet for US models or in the Warranty and
Service Guide Booklet for Canadian models.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or BMW of
North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
trator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 toll-free from anywhere in
Canada or 1-613-993-9851 from the Ottawa
region and from other countries, or contact
Transport Canada by mail at: Transport
Canada, ASFAD, Place de Ville, Tower C,
330 Sparks Street, Ottawa, ON, K1A 0N5.
You can also obtain other information about
7
