Communications -> Telephoning for your BMW 5 Series 2004-2010

Telephoning*  
The concept  
Suitable mobile phones  
Your BMW is equipped with a full mobile phone  
preparation package. After pairing a suitable  
mobile phone in the vehicle once, you can oper-  
ate the mobile phone via iDrive, with the buttons  
on the steering wheel and by voice.  
Ask your BMW center which mobile phones  
with a Bluetooth interface are supported by the  
mobile phone preparation package or which  
mobile phones snap-in adapters are available  
for. These mobile phones support the functions  
described in this Owner's Manual with a certain  
software version. Malfunctions can occur with  
other mobile phones.  
A mobile phone that has been paired once is  
automatically detected again with the engine  
running or the ignition switched on as soon as  
it is in the vehicle interior. The logon data of up  
to four mobile phones can be stored simulta-  
neously. If several mobile phones are detected  
simultaneously, the respective last mobile  
phone paired can be operated via the vehicle.  
Care instructions  
You can find what you need to know about car-  
ing for your mobile phone in the separate Caring  
for your vehicle brochure and in the mobile  
phone operating instructions.  
Using a phone in your vehicle  
Using snap-in adapter*  
Operating options  
You can operate the mobile phone* using:  
The so-called snap-in adapter, a mobile phone  
cradle, enables the battery to be charged and  
the mobile phone to be connected to the exter-  
nal antenna of your vehicle. This ensures  
improved network reception and a consistent  
voice reproduction quality. Ask your BMW cen-  
ter which mobile phones snap-in adapters are  
offered for.  
>
>
>
>
Buttons on steering wheel, refer to page 11  
iDrive, refer to page 16  
Voice commands, refer to page 205  
Programmable memory/direct selection  
buttons, refer to page 21  
Avoid operating a mobile phone detected by  
the vehicle with the keypad of the mobile  
phone, otherwise malfunctions can occur.  
For your safety  
A car phone makes life more convenient in  
many ways, and can even save lives in an emer-  
gency. While you should consult your mobile  
phone's separate operating instructions for a  
detailed description of safety precautions and  
information, we request that you direct your  
particular attention to the following:  
Placing phone calls with BMW Assist  
system*: BMW Assist calls  
You can use the BMW Assist system via the  
hands-free unit for BMW Assist calls.  
When the status information "BMW Assist" or  
"BMW Service" is displayed in "Communica-  
tion", only BMW Assist calls are possible.  
Only make entries when traffic conditions  
allow you to do so. Do not hold the mobile  
phone in your hand while you are driving; use  
the hands-free system instead. If you do not  
observe this precaution, your being distracted  
can endanger vehicle occupants and other road  
users.<  
It may not be possible to establish a telephone  
connection using the mobile phone while a  
connection is being established to BMW Assist  
or while a call to BMW Assist is already in  
progress. If this happens, you must log off the  
194  
mobile phone from the vehicle if you wish to  
place a call with the mobile phone.  
Switching on ignition  
1. Insert the remote control as far as possible  
into the ignition lock.  
2. Switch on the ignition by pressing the Start/  
Stop button without depressing the brake  
or clutch pedal.  
Commissioning  
Pairing mobile phone in vehicle  
The following prerequisites must be met:  
Preparation via iDrive  
>
Suitable mobile phone: the mobile phone is  
supported by the full mobile phone prepara-  
tion package. Information on this subject is  
also provided on the Internet at:  
iDrive, for operating principle refer to page 16.  
3. Press the  
menu.  
button to open the start  
>
>
The mobile phone is ready to operate.  
The Bluetooth link on the vehicle, refer to  
page 199, and on the mobile phone is  
active.  
>
Depending on the mobile phone, the mobile  
phone may need presetting: e.g. via the fol-  
lowing menu items:  
>Bluetooth activated  
>Connection not with confirmation  
>Reconnect  
4. Press the controller to open the menu.  
5. Select "Settings" and press the controller.  
>
>
>
Depending on the mobile phone model, the  
setting energy saving mode can, for exam-  
ple, result in vehicle failing to detect the  
paired mobile phone.  
For pairing, specify any desired number as  
the Bluetooth passkey, e.g. 1. This Blue-  
tooth passkey is no longer required follow-  
ing successful pairing.  
The ignition is switched on.  
6. Select "Bluetooth" and press the controller.  
Only pair the mobile phone with the vehi-  
cle stopped, otherwise the passengers  
and other road users can be endangered due to  
a lack of attentiveness on the part of the  
driver.<  
195  
7. Change into the second field from the top,  
select "Phone" and press the controller.  
Preparation with mobile phone  
10. Additional operations must be carried out  
on the mobile phone and differ depending  
on the model, refer to the operating instruc-  
tions of your mobile phone, e.g. find, con-  
nect or pair under Bluetooth device. The  
Bluetooth name of the vehicle is also shown  
on the mobile phone display.  
11. Select the Bluetooth name of the vehicle on  
the mobile phone display.  
Pairing  
8. Select "Pair new phone" and press the con-  
troller.  
Depending on your mobile phone, you will first  
be requested consecutively via the display of  
your mobile phone or iDrive to enter the Blue-  
tooth passkey you specified.  
12. Enter the Bluetooth passkey.  
Depending on the mobile phone, approx.  
30 seconds are available for entering the  
Bluetooth passkey on the mobile phone  
and on the Control Display.  
9. Select "Start pairing" and press the control-  
ler.  
13. Change into the third field from the top,  
select "Confirm passkey" and press the  
controller.  
14. Wait a few seconds until the "Communica-  
tion" menu appears.  
The Bluetooth name of the vehicle is dis-  
played.  
The next time you use the mobile phone in the  
vehicle interior, it will be detected within a max-  
imum of 2 minutes with the engine running or  
the ignition switched on.  
With some mobile phone models it may  
be necessary to make certain settings for  
a permanent Bluetooth link, e.g. via the menu  
item Authorization or Secure connection. Refer  
to the operating instructions of your mobile  
phone.<  
196  
As soon as a mobile phone is detected by the  
vehicle, the phone book entries stored on the  
SIM card or on your mobile phone are transmit-  
ted to your vehicle. This transmission is depen-  
dent on your mobile phone, refer to the operat-  
ing instructions of your mobile phone if  
To repeat pairing:  
1. Select "Restart pairing" and press the con-  
troller.  
necessary, and can take several minutes.  
If not all phone book entries are displayed:  
>
Transfer all phone book entries from the  
SIM card to the mobile phone if necessary.  
>
It may not be possible to display phone  
book entries with special characters.  
Up to four mobile phones can be paired consec-  
utively. When you pair a fifth mobile phone, the  
pairing data of the mobile phone for which the  
pairing data were stored first in the vehicle will  
be deleted.  
2. Repeat steps 9 to 14.  
If pairing was repeatedly unsuccessful, contact  
BMW Customer Relations.  
To call the BMW Customer Relations:  
Select "Help" and press the controller.  
Check if pairing is unsuccessful  
>
Is the mobile phone supported by the  
mobile phone preparation package? Infor-  
mation on this subject is also provided on  
>
Do the Bluetooth passkeys on the mobile  
phone and the vehicle match? The same  
Bluetooth passkey must be entered both on  
the mobile phone display and via iDrive.  
>
>
Have you required longer than 30 seconds  
to enter the Bluetooth passkey?  
The phone number of BMW Customer Rela-  
tions and information required for pairing is  
shown on the display. With mobile phones  
already paired, you can select the phone num-  
ber of BMW Customer Relations to establish  
the connection.  
Only a limited number of devices can be  
connected to the mobile phone. Delete the  
connection to other devices if necessary.  
>
The mobile phone no longer reacts? Switch  
the mobile phone off and then on again or  
disconnect the power supply.  
197  
7. Select "Move device up" and press the con-  
troller.  
List of paired mobile phones  
The mobile phones for which the vehicle has  
stored the pairing data can be displayed. If sev-  
eral paired mobile phones are detected by the  
vehicle simultaneously, you can operate the  
mobile phone highest up in the list via the vehi-  
cle.  
You can change the order of the mobile phones  
in the list. As long as a mobile phone is selected  
in this list, the mobile phones cannot be oper-  
ated via the vehicle.  
iDrive, for operating principle refer to page 16.  
The selected mobile phone is moved  
upward by one position.  
1. Press the  
menu.  
button to open the start  
Unpairing mobile phone from vehicle  
2. Press the controller to open the menu.  
3. Select "Settings" and press the controller.  
4. Select "Bluetooth" and press the controller.  
If you no longer want to operate a mobile phone  
via the vehicle, you can delete the pairing data  
of the mobile phone.  
5. Change into the second field from the top,  
select "Phone" and press the controller.  
iDrive, for operating principle refer to page 16.  
1. Switch off the mobile phone.  
6. Select the desired mobile phone.  
With two drives:  
2. Press the  
menu.  
button to open the start  
>Move the controller to the rear to change  
3. Press the controller to open the menu.  
4. Select "Settings" and press the controller.  
into the bottom field.  
>Select the desired mobile phone and  
5. Select "Bluetooth" and press the controller.  
"Bluetooth" is selected.  
press the controller.  
With a single drive:  
6. Change into the second field from the top,  
select "Phone" and press the controller.  
>Select the desired mobile phone and  
press the controller.  
7. Select the desired mobile phone.  
With two drives:  
>Move the controller to the rear to change  
into the bottom field.  
>Select the desired mobile phone and  
press the controller.  
With a single drive:  
>Select the desired mobile phone and  
press the controller.  
198  
5. Select "Bluetooth" and press the controller.  
8. Select "Delete device" and press the con-  
troller.  
6. Change into the second field from the top,  
select "Settings" and press the controller.  
The unpaired mobile phone is deleted from  
the list.  
The phone book entries and the lists of  
stored phone numbers are also deleted.  
7. Select "Bluetooth communication active"  
and press the controller to activate or deac-  
tivate the link.  
Activating/deactivating Bluetooth link  
Bluetooth technology is not approved in  
all countries. Observe the applicable local  
regulations. Temporarily deactivate the Blue-  
tooth link between the vehicle and the mobile  
phone if necessary.  
If the Bluetooth link is deactivated, you cannot  
operate your mobile phone via the vehicle and  
other devices with a Bluetooth interface can be  
used via the mobile phone, e.g. a laptop com-  
puter.<  
The Bluetooth link is activated.  
The Bluetooth link is deactivated.  
To temporarily deactivate the Bluetooth link  
between your vehicle and your mobile phone:  
1. Remove the mobile phone from the cradle  
and switch it off.  
2. Press the  
menu.  
button to open the start  
3. Press the controller to open the menu.  
4. Select "Settings" and press the controller.  
199  
To optimize the speech quality during a call, we  
recommend that you:  
Adjusting volume  
>
Reduce background noises, e.g. by closing  
the windows, reducing the air volume of the  
automatic climate control or pointing the  
opened front vent outlets downward  
>
Reduce volume of hands-free system  
Requirements  
>
The logon data of the mobile phone are  
stored in the vehicle and the mobile phone  
is ready to operate.  
Turn the knob during a call to select the desired  
volume.  
>
>
The engine is running or the ignition is  
switched on.  
This volume for the hands-free system is main-  
tained, even if the other audio sources are set to  
minimum volume.  
The mobile phone is detected by the vehi-  
cle.  
You can also adjust the volume with buttons on  
the steering wheel, refer to page 11.  
Opening Communication  
The setting is stored for the remote control cur-  
rently in use.  
You operate many of the functions described in  
the following via the "Communication" menu.  
iDrive, for operating principle refer to page 16.  
Operation via iDrive  
You can operate the following functions via  
iDrive:  
1. Press the  
menu.  
button to open the start  
>
>
>
Accepting/refusing a call  
Dialing phone numbers  
Dialing phone numbers from the phone  
book  
>
Dialing stored phone numbers, e.g. from the  
list of accepted calls.  
>
Ending a call  
When the ignition and radio readiness are  
switched off, e.g. after removing the remote  
control from the ignition lock, you can continue  
an ongoing call via the hands-free system for no  
more than 25 minutes.  
2. Move the controller forward to open "Com-  
munication".  
Receiving calls  
If you have the phone number of the caller  
stored in the phone book and the phone num-  
ber has been transmitted, the name of the entry  
is displayed.  
Speech quality  
If the person you are talking to cannot under-  
stand you well, this may be due to excessively  
loud background noises. The full mobile phone  
preparation package can compensate for these  
noises to a certain degree.  
200  
To delete the last digit:  
Accepting a call  
Move the controller toward the right to  
Press the  
button on the steering wheel.  
select the arrow  
ler.  
and press the control-  
Alternative:  
"Accept" is selected.  
Press the controller.  
4. Select "Dial number" and press the control-  
ler.  
Rejecting a call  
Alternative:  
Press the  
button on the steering wheel.  
Select "Reject" and press the controller.  
The caller is diverted to your mailbox if it has  
been activated.  
For your phone number to be displayed to the  
person you are calling, the display of phone  
numbers must be enabled by your service pro-  
vider.  
Calling  
Dialing phone numbers  
With programmable memory/  
direct selection buttons  
1. Select "Phone" and press the controller.  
You can store phone numbers on and call them  
up with the programmable memory/direct  
selection buttons, refer to page 21.  
Ending a call  
Press the  
button on the steering wheel.  
Alternative:  
1. Select the phone number and press the  
controller.  
2. Select "Dial" and press the controller.  
3. Enter the desired phone number by dialing  
the individual digits and pressing the con-  
troller.  
Always enter the complete phone number  
consisting of national dialing code, area  
code, and phone number.  
The letters correspond to the digits on the  
keypad of the mobile phone.  
201  
2. "End call" is selected:  
Press the controller.  
Dialing a phone number from phone  
book  
The list "A - Z" is available for your phone book  
entries. The phone book entries appear on the  
Control Display.  
1. Select "Phone" and press the controller.  
Dialing a phone number from phone  
book or a phone number stored in a list  
Phone numbers you have called, incoming calls  
and the entries of the phone book are stored in  
lists when the mobile phone is connected to the  
vehicle via Bluetooth. If the caller is entered in  
the phone book, the name of the entry is dis-  
played instead of the phone number.  
2. Select "A - Z" and press the controller.  
3. To limit the number of displayed entries,  
select the first letter of the desired entry and  
press the controller.  
You can select the desired subscriber from the  
list and establish the connection.  
4. Select the desired entry and press the con-  
troller.  
Five lists are available:  
>
>
>
>
"A - Z"  
The entries of the mobile-phone phone  
book, consisting of the name and phone  
number, are sorted alphabetically.  
"Top 8"  
The eight numbers called most frequently  
from the phone book "A - Z" are automati-  
cally stored in the Top 8 list.  
"Redial"  
5. Select "Call" and press the controller.  
The system dials the number.  
The last eight phone numbers you have  
dialed are automatically stored. The last  
number dialed is at the top of the list.  
If different phone numbers are stored in the  
mobile phone under one name, e.g. office and  
home, the name is shown once for each phone  
number.  
"Missed calls"  
The phone numbers of the last eight calls  
which were not accepted are stored. This  
requires the telephone number of the caller  
to have been sent.  
You can change a phone number stored in the  
phone book, e.g. to call a specific extension:  
1. Select "Phone" and press the controller.  
2. Select "A - Z" and press the controller.  
>
"Received calls"  
The phone numbers of the last eight  
accepted calls are stored. This requires the  
telephone number of the caller to have been  
sent.  
3. Select the desired entry and press the con-  
troller.  
4. Select "Add digits" and press the controller.  
202  
5. Change the phone number.  
Deleting individual entries  
6. Select "Dial number" and press the control-  
ler.  
1. Select the desired entry from the list and  
press the controller.  
2. Select "Delete" and press the controller.  
Dialing a phone number stored in a list  
To select an entry and establish a connection:  
1. Select "Phone" and press the controller.  
2. Select list and press the controller:  
>"Top 8"  
>"Redial"  
>"Missed calls"  
>"Received calls"  
The entry is deleted.  
Deleting entire list  
1. Select an entry from the list and press the  
controller.  
2. Select "Delete all numbers" and press the  
controller.  
3. Select the desired entry and press the con-  
troller.  
3. Select "Yes" and press the controller.  
The list is deleted.  
BMW Contact*  
4. Select "Call" and press the controller.  
The system dials the number.  
If you are not enabled for BMW Assist, you can  
have several service phone numbers displayed:  
>
>
>
BMW Roadside Assistance* when you  
require breakdown assistance  
BMW center, e.g. when you want to make  
an appointment for service  
BMW Customer Relations* for information  
on all aspects of your vehicle  
If BMW Assist is enabled, refer to page 209.  
203  
You can dial the displayed service phone num-  
bers if your mobile phone is paired in the vehi-  
cle:  
Transmitting phone number via tone  
dialing method  
The tone dialing method is required for access  
to network services or for controlling devices,  
e.g. remote checking of an answering machine.  
iDrive, for operating principle refer to page 16.  
1. Press the  
button.  
This opens the start menu.  
This function is available when a connection  
has been established.  
2. Move the controller forward to select  
"Communication".  
1. Establish connection.  
3. Select "BMW Contact" and press the con-  
troller.  
2. With a single drive:  
Press the controller.  
Select "Keypad" and press the controller.  
With two drives:  
Move the controller backwards until the  
bottom field is selected.  
4. Select "BMW Contact Numbers" and press  
the controller.  
3. Select the desired character and press the  
controller.  
Each character is sent immediately and  
confirmed by a tone depending on the  
mobile phone model.  
5. Select one of the following menu items and  
press the controller:  
>"Roadside Assistance"  
>"Customer Relations"  
>"Service Request"  
6. Select "Call" and press the controller.  
Contact is established.  
204  
Changing between mobile  
phone and hands-free system  
Operation by voice*  
The concept  
You can operate your mobile phone without  
having to remove your hands from the steering  
wheel. When making your entries, you will be  
supported by announcements or questions in  
many cases.  
From mobile phone to hands-free  
system*  
You can continue calls begun outside the Blue-  
tooth range of the vehicle via the hands-free  
system when the motor is running or the igni-  
tion is switched on. Depending on your mobile  
phone, the system automatically changes over  
to the hands-free mode.  
The same prerequisites as for operation via  
iDrive apply, refer to page 200.  
Voice commands  
Activating system  
For mobile phones that do not automatically  
change over to the hands-free mode:  
>
Depending on the mobile phone model  
used, the conversation can be continued via  
the hands-free system if necessary. Act  
according to what is shown on the mobile  
phone display, refer to the operating  
instructions of your mobile phone.  
1. Briefly press the  
wheel.  
button on the steering  
An acoustic signal indicates that you can  
say commands.  
2. Say the command.  
>
Press the  
button above the storage  
Ending/canceling operation by voice  
compartment. Changing over may take sev-  
eral seconds.  
Press the  
or  
button on the steering wheel  
From hands-free system to mobile  
phone  
{Cancel}.  
In dialogs where text is spoken, not a command,  
e.g. a name, canceling is only possible using the  
button on the steering wheel.  
When you telephone via the hands-free system,  
you can also continue the call via the mobile  
phone if necessary, depending on the mobile  
phone model. Act according to what is shown  
on the mobile phone display, refer to the oper-  
ating instructions of your mobile phone.  
Having possible commands read aloud  
The system understands default commands  
that must be spoken word for word.  
You can have the possible commands spoken  
by the system at any point:  
As an alternative, you can deactivate the Blue-  
tooth link.  
Depending on your mobile phone model, poor  
reception of the wireless communications net-  
work can result in the system changing from the  
hands-free system to the mobile phone.  
{Help}.  
Using alternative commands  
There are often a number of commands to run a  
function, e.g.:  
{Dial name}or {Name}.  
The system recognizes digits from zero to nine.  
You can say each digit individually or group  
them into a sequence to accelerate the input.  
205  
Example: dialing phone numbers  
To start the dialog:  
Press the  
button on the steering wheel.  
You say  
The voice control answers  
{Dial number}  
{{Please say the number}}  
e.g. {123 456 7890}  
Depending on equipment:  
{{123 456 7890. Continue?}}or  
{{123 456 7890. And next?}}  
{Dial}  
{{Dialing number}}  
Setting volume of instructions  
Correcting phone number  
You can adjust the volume for the instructions  
from the system:  
After the last spoken sequence of digits has  
been repeated by the system, you can delete  
this sequence of digits.  
{Correct number}.  
The digits are deleted.  
The command {Correct number}can be  
repeated as often as you like.  
Deleting phone number  
{Delete}  
All digits entered up to this point are deleted.  
Turn the knob during instructions.  
This volume for the instructions is maintained,  
even if the other audio sources are set to mini-  
mum volume.  
Voice phone book  
Operating by voice command requires a per-  
sonal voice phone book.  
The setting is stored for the remote control cur-  
rently in use.  
>
>
With separate drives for audio CDs and nav-  
igation DVDs, the entries are automatically  
adopted from your mobile phone's memory.  
Calling  
With a single drive, the entries must be  
input by voice and are independent of your  
mobile phone's memory. In this case, it is  
not possible to use voice command either  
to call phone numbers stored in the mobile  
phone or to store new numbers. Up to  
50 entries can be input. An entry always  
consists of a name and phone number.  
Dialing phone numbers  
1. {Dial number}.  
2. Say the phone number.  
For telephone calls abroad, say {Plus}  
and then the country code.  
3. {Dial}.  
The connection to the desired subscriber is  
established.  
206  
Creating and editing voice phone  
book*  
Selecting an entry  
The connection to the phone number of the  
selected entry is established.  
Store entry:  
1. {Dial name}.  
An entry always consists of a name and phone  
number.  
The dialog for selecting an entry is  
opened.  
1. {Save name}.  
2. Say the name when prompted.  
2. Speak the name.  
The spoken length of the names in the  
phone book must not exceed approx.  
2 seconds.  
3. Confirm the prompt with {Yes}.  
Redialing  
3. Speak the phone number after being  
requested to do so by the system.  
The {Redial}command calls "Redial".  
4. To store the phone number:  
Notes  
{Save}.  
Delete entry:  
Important for voice commands  
You can delete any entry from the voice phone  
book.  
For voice commands, keep the following in  
mind:  
1. {Delete name}.  
The dialog for deleting an entry is  
opened.  
>
>
>
Issue the commands smoothly and at nor-  
mal volume, avoiding excessive emphasis  
and pauses.  
2. Say the name when prompted.  
3. Confirm the prompt with {Yes}.  
Delete all entries:  
Keep the doors, windows and glass sunroof  
closed to prevent interference from ambi-  
ent noise.  
Avoid making other noise in the vehicle  
while speaking.  
{Delete phone book}deletes all entries in the  
phone book.  
1. {Delete phone book}.  
The dialog for deleting phone book is  
opened.  
Mounting/removing snap-in  
adapter  
2. Confirm the prompt with {Yes}.  
3. Confirm the repeated prompt with  
1. Press the area 1 around the button and  
{Yes}.  
remove the cover.  
Have entries read aloud and select:  
You can have all the entries of your voice phone  
book read aloud in the order of input and select  
a certain entry to establish a connection:  
1. {Read phone book}.  
The dialog for reading phone book is  
opened.  
2. {Dial number}when the desired entry is  
read aloud.  
207  
2. Insert the snap-in adapter at the front and  
press down until it engages.  
Removing mobile phone  
Press button.  
To remove the snap-in adapter:  
Press the area 1 around the button.  
Inserting mobile phone  
1. Remove the protective cap from the mobile  
phone's antenna connector if necessary, so  
that the mobile phone can engage in the  
snap-in adapter.  
2. Push the mobile phone with the buttons  
facing upward toward the electrical connec-  
tions and press down until it engages.  
The mobile phone's battery is charged from  
radio readiness or with the steering unlocked.  
To protect the vehicle's batteries, avoid  
using the phone when the ignition is  
switched off.<  
208