Notes -> Reporting safety defects for your BMW 3 Series 2013-2019
Notes
cluding the manufacturer, using special diag‐
nostic tools. You can obtain further information
there if you need it. After an error is corrected,
the information in the fault memory is deleted
or overwritten on a continuous basis.
conditions and no personal data, e.g., name,
gender, age, and crash location, are recorded.
However, other parties, such as law enforce‐
ment, could combine the EDR data with the
type of personally identifying data routinely ac‐
quired during a crash investigation.
With the vehicle in use there are situations
where you can associate these technical data
with individuals if combined with other infor‐
mation, e.g., an accident report, damage to the
vehicle, eye witness accounts — possibly with
the assistance of an expert.
To read data recorded by an EDR, special
equipment is required, and access to the vehi‐
cle or the EDR is needed. In addition to the ve‐
hicle manufacturer, other parties, such as law
enforcement, that have the special equipment,
can read the information if they have access to
the vehicle or the EDR.
Additional functions that are contractually
agreed with the customer - such as vehicle
emergency locating - you can transmit certain
vehicle data from the vehicle.
Vehicle identification
number
Event Data Recorder EDR
This vehicle is equipped with an event data re‐
corder EDR. The main purpose of an EDR is to
record, in certain crash or near crash-like situa‐
tions, such as an air bag deployment or hitting
a road obstacle, data that will assist in under‐
standing how a vehicle’s systems performed.
The EDR is designed to record data related to
vehicle dynamics and safety systems for a
short period of time, typically 30 seconds or
less.
The vehicle identification number can be found
in the engine compartment.
The EDR in this vehicle is designed to record
such data as:
The vehicle identification number can also be
found behind the windshield.
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How various systems in your vehicle were
operating.
Whether or not the driver and passenger
safety belts were fastened.
Reporting safety defects
How far, if at all, the driver was depressing
the accelerator and/or brake pedal.
For US customers
The following only applies to vehicles owned
and operated in the US.
How fast the vehicle was traveling.
These data can help provide a better under‐
standing of the circumstances in which
crashes and injuries occur.
If you believe that your vehicle has a defect
which could cause a crash or could cause in‐
jury or death, you should immediately inform
the National Highway Traffic Safety Adminis‐
tration NHTSA, in addition to notifying BMW of
North America, LLC, P.O. Box 1227, West‐
EDR data are recorded by your vehicle only if a
nontrivial crash situation occurs; no data are
recorded by the EDR under normal driving
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Notes
wood, New Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or BMW of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
NHTSA, 400 Seventh Street, SW., Washing‐
ton, DC 20590. You can also obtain other in‐
formation about motor vehicle safety from
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, De‐
fect Investigations and Recalls, may call the
toll-free hotline 1-800-333-0510. You can also
obtain other information about motor vehicle
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Notes
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