Mobility -> Giving and receiving assistance for your BMW 3 Series 2006-2013

3. Release the bulb holder at the clip, see  
arrow, and remove.  
The tools for changing wheels are avail-  
able as optional accessories from your  
BMW center.<  
Jack mounting points  
4. Apply gentle pressure to the bulb while  
turning it to the left for removal and replace-  
ment.  
The jacking points are at the positions shown in  
the illustration.  
5. Re-engage the bulb holder so that it audibly  
clicks into place.  
6. Reattach the trim of the tailgate.  
Vehicle battery  
License plate lamp, center brake lamp,  
parking/tail lamp and turn signal*  
Battery care  
These lamps use LED technology for operation.  
In the event of a malfunction, please contact  
your BMW center or a workshop that works  
according to BMW repair procedures with cor-  
respondingly trained personnel.  
The battery is 100% maintenance-free, the  
electrolyte will last for the life of the battery  
when the vehicle is operated in a temperate cli-  
mate. Your BMW center will be glad to advise in  
all matters concerning the battery.  
Replacing the battery  
Changing wheels  
Your BMW is equipped with run-flat tires as  
standard. This removes the need to change a  
wheel immediately in the event of a puncture.  
Only use vehicle batteries that have been  
approved for your vehicle by the manu-  
facturer; otherwise, the vehicle could be dam-  
aged and systems or functions may not be fully  
available.<  
For information on continuing to drive with a  
damaged tire, refer to Indication of a flat tire on  
page 85.  
After a battery replacement, have the battery  
registered on the vehicle by your service center  
to ensure that all comfort functions are fully  
available.  
The symbol identifying run-flat tires is a circle  
with the letters RSC on the sidewall, refer to  
Run-flat tires, page 216.  
Charging the battery  
When mounting new tires or changing over  
from summer to winter tires and vice versa,  
mount run-flat tires for your own safety. In the  
event of a flat, no spare wheel is available. Your  
BMW center will be glad to advise you. Refer  
also to New wheels and tires, page 216.  
Only charge the battery in the vehicle via the  
terminals in the engine compartment with the  
engine off. Connections, refer to Jump-starting  
on page 238.  
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Disposal  
Fuses  
Have old batteries disposed of by your  
Never attempt to repair a blown fuse and  
BMW center or bring them to a recycling  
center. Maintain the battery in an upright posi-  
tion for transport and storage. Always secure  
the battery against tipping over during trans-  
port.<  
do not replace a defective fuse with a sub-  
stitute of another color or amperage rating; oth-  
erwise, this could lead to a circuit overload, ulti-  
mately resulting in a fire in the vehicle.<  
Power failure  
After a temporary power loss, the functioning of  
some equipment may be limited and require  
reinitialization. Individual settings may likewise  
have been lost and will have to be programmed:  
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Time and date  
These values must be updated, refer to  
page 75.  
Open the cover in the glove compartment and  
remove it.  
Radio  
In some cases, stations may have to be  
stored again, refer to page 147.  
Plastic tweezers are located on the distributor  
box.  
See the rear of the cover for information on fuse  
assignment.  
Navigation system  
Operability must be waited for, refer to  
page 124.  
Spare fuses are available from your BMW cen-  
ter.  
Glass roof  
It may happen that the roof can only be  
raised. The system must be initialized.  
Please contact your BMW center.  
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Panorama glass roof  
It may happen that the roof can only be  
raised. The system must be initialized.  
Please contact your BMW center.  
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Seat and mirror memory  
The positions must be stored again, refer to  
page 45.  
Inside rearview mirror with digital compass  
The system must be calibrated, refer to  
page 104.  
Active steering  
The system automatically initializes itself  
briefly during a trip. The system is deacti-  
vated during this time, refer to page 88.  
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xDrive  
The system automatically initializes itself  
during a trip. Indicator lamps light up during  
this time. If the lamps do not go out during  
the current trip, have the system checked.  
236  
Giving and receiving assistance  
and takes further steps to help you. Even if you  
are unable to respond, the BMW Assist  
Response Center will be able to initiate further  
steps to assist you under certain conditions.  
Emergency Request*  
Conditions for an Emergency Request:  
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Full preparation package mobile phone: this  
equipment makes it possible to send an  
Emergency Request even if no mobile  
phone is paired with the vehicle.  
If the circumstances allow this, remain in the  
vehicle until the connection has been estab-  
lished. You will then be able to provide a  
detailed description of the situation.  
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BMW Assist is activated. Activating  
BMW Assist, refer to page 190.  
Data for determining the necessary rescue  
measures are transmitted to the BMW Assist  
Response Center, e.g. the current position of  
your vehicle, if it can be determined.  
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Radio readiness is on.  
The BMW Assist system is logged on to a  
mobile phone network.  
If the LED is flashing but the BMW Assist  
Response Center cannot be heard over the  
hands-free system, it is possible that the  
hands-free system is malfunctioning. You may  
still be heard by the BMW Assist Response  
Center, however.  
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The Emergency Request system is opera-  
ble.  
Once your service contract for BMW Assist  
expires, the BMW Assist system can be deacti-  
vated by a BMW center without you having to  
visit a workshop. Once the BMW Assist system  
has been deactivated, Emergency Requests  
are not possible. The BMW Assist system can  
be reactivated by a BMW center after a new  
contract has been signed.  
Under certain conditions, an Emergency  
Request is sent automatically immediately after  
a severe accident. This Automatic Collision  
Notification is not affected by the button being  
pressed.  
For technical reasons, the Emergency  
Request service cannot be guaranteed  
for the most unfavorable conditions.<  
Sending an Emergency Request  
1. Briefly press the cover flap to open.  
Roadside Assistance  
The BMW Roadside Assistance is there to  
assist you around the clock in the event of a  
breakdown, including on weekends and public  
holidays.  
The phone numbers of Roadside Assistance in  
your home country can be found in the Contact  
brochure.  
2. Press the SOS button until the LED in the  
button lights up.  
As soon as the voice connection to the BMW  
Assist Response Center has been established,  
the LED flashes.  
First aid pouch*  
Some of the articles contained in the first aid  
pouch have a limited service life. Therefore,  
check the expiration dates of the contents reg-  
Once the BMW Assist Response Center has  
received your Emergency Request, the  
BMW Assist Response Center contacts you  
237  
ularly and replace any items in good time, if nec-  
essary.  
Sports Wagon  
Sedan  
The warning triangle is located behind the left-  
hand trim panel in the cargo area. Press the tab  
to take it out.  
The first aid pouch is located on the right-hand  
side of the cargo area in a storage area.  
Jump-starting  
Sports Wagon  
If the car's own battery is flat, your BMW's  
engine can be started by connecting two  
jumper cables to another vehicle's battery. You  
can also use the same method to help start  
another vehicle. Only use jumper cables with  
fully-insulated clamp handles.  
Do not touch any electrically live parts  
when the engine is running, or a fatal acci-  
dent may occur. Carefully adhere to the follow-  
ing sequence, both to prevent damage to one or  
both vehicles, and to guard against possible  
personal injuries.<  
The first aid pouch is located in the cargo area  
behind the left-hand trim panel.  
Preparation  
Warning triangle*  
1. Check whether the battery of the other  
vehicle has a voltage of 12 volts and  
approximately the same capacitance in Ah.  
This information can be found on the bat-  
tery.  
Sedan  
2. Switch off the engine of the assisting vehi-  
cle.  
3. Switch off any consumers in both vehicles.  
There must not be any contact between  
the bodies of the two vehicles; otherwise,  
there is a danger of shorting.<  
The warning triangle is located in a holder in the  
trunk lid. Press the tabs to take it out.  
238  
nal of the battery or to the engine or body  
ground of the vehicle to be started.  
Connecting jumper cables  
Connect the jumper cables in the correct  
order, so that no sparks which could  
cause injury occur.<  
Starting the engine  
1. Start the engine of the donor vehicle and  
allow it to run for a few minutes at slightly  
increased idle speed.  
Your BMW has a jump-starting connection in  
the engine compartment which acts as the bat-  
tery's positive terminal, refer also to the Engine  
compartment overview on page 219. The cap is  
marked with +.  
2. Start the engine on the other vehicle in the  
usual way.  
If the first start attempt is not successful,  
wait a few minutes before another attempt  
in order to allow the discharged battery to  
recharge.  
1. Pull the cap of the BMW jump-starting con-  
nection up to remove.  
3. Let the engines run for a few minutes.  
4. Disconnect the jumper cables by reversing  
the above connecting sequence.  
If necessary, have the battery checked and  
recharged.  
Never use spray fluids to start the  
engine.<  
2. Attach one terminal clamp of the plus/+  
jumper cable to the positive terminal of the  
battery or a starting-aid terminal of the vehi-  
cle providing assistance.  
Tow-starting, towing away  
Observe the applicable laws and regula-  
tions for tow-starting and towing vehi-  
cles.<  
3. Attach the second terminal clamp of the  
plus/+ jumper cable to the positive terminal  
of the battery or a starting-aid terminal of  
the vehicle to be started.  
Do not transport any passengers other  
than the driver in a vehicle that is being  
towed.<  
4. Attach one terminal clamp of the minus/–  
jumper cable to the negative terminal of the  
battery or to an engine or body ground of  
the assisting vehicle.  
Using a tow fitting  
The screw-in tow fitting must always be carried  
in the car. It can be screwed in at the front or  
rear of the BMW.  
Your BMW has a special nut as body ground  
or negative pole.  
Sedan: it is stored in the onboard vehicle tool kit  
underneath the cover on the right-hand side of  
the cargo area, refer to page 229.  
Sports Wagon: it is stored in the onboard vehi-  
cle tool kit underneath the cover on the left-  
hand side of the cargo area, refer to page 229.  
Use only the tow fitting provided with the  
vehicle and screw it all the way in. Use the  
tow fitting for towing on paved roads only. Avoid  
lateral loading of the tow fitting, e.g. do not lift  
5. Attach the second terminal clamp of the  
minus/– jumper cable to the negative termi-  
239  
the vehicle by the tow fitting. Otherwise, the  
tow fitting and the vehicle could be damaged.<  
Do not exceed a towing speed of 45 mph  
or 70 km/h and a towing distance of  
90 miles/150 km; otherwise, the automatic  
transmission may be damaged.<  
Access to screw thread  
Release the cover panel in the bumper:  
Press on the upper part of the cover panel.  
Towing methods  
Do not lift the vehicle by a tow fitting or  
body and chassis parts; otherwise, dam-  
age may result.<  
Front  
With a tow bar  
The towing vehicle must not be lighter  
than the towed vehicle; otherwise, it may  
be impossible to maintain control.<  
The tow fittings used should be on the same  
side on both vehicles. Should it prove impossi-  
ble to avoid mounting the tow bar at an angle,  
please observe the following:  
Rear  
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Clearance and maneuvering capability will  
be sharply limited during cornering.  
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The tow bar will generate lateral forces if it is  
attached offset.  
Attach the tow bar to the tow fittings only,  
as attaching it to other parts of the vehicle  
could result in damage.<  
With a tow rope  
When starting off in the towing vehicle, make  
sure that the tow rope is taut.  
Being towed  
Make sure that the ignition is switched on,  
refer to page 54; otherwise, the low-beam  
headlamps, tail lamps, turn signal indicators and  
windshield wipers may be unavailable.  
To avoid jerking and the associated  
stresses on vehicle components when  
towing, always use nylon ropes or nylon straps.  
Attach the tow rope to the tow fittings only, as  
attaching it to other parts of the vehicle could  
result in damage.<  
Power steering assistance is not available when  
the engine is not running. Thus, braking and  
steering will require increased effort. Active  
steering is not active and it will be necessary to  
turn the steering wheel further.<  
Manual transmission  
Gearshift lever in neutral position.  
Automatic transmission  
Selector lever in position N.  
Changing selector lever positions, refer to  
page 57.  
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After the engine starts, immediately  
depress the clutch completely again.  
With a tow truck: vehicle without xDrive  
5. Stop at a suitable location, remove the tow  
bar or rope and switch off the hazard warn-  
ing flashers.  
6. Have the vehicle checked.  
With xDrive: do not activate Hill Descent  
Control HDC when the vehicle is being  
tow-started, page 83.<  
Have the BMW transported with a tow truck  
with a so-called lift bar, or on a flatbed.  
Do not tow the vehicle with just the rear axle  
raised as this may cause the steering to turn.  
With a tow truck: vehicle with xDrive  
Do not tow a BMW with xDrive with just  
the front or rear axle raised; otherwise, the  
wheels could lock up and the transfer case  
could be damaged.<  
Have the BMW transported on a flatbed surface  
only.  
Tow-starting  
Avoid tow-starting the vehicle whenever possi-  
ble; instead, jump-start the engine, refer to  
page 238. Vehicles with a catalytic converter  
should only be tow-started when the engine is  
cold, vehicles with an automatic transmission  
cannot be tow-started at all.  
1. Switch on hazard warning flashers, comply  
with local regulations.  
2. Switch on the ignition, refer to page 54.  
3. Shift into 3rd gear.  
4. Have the vehicle tow-started with the clutch  
depressed and slowly release the clutch.  
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