OVERVIEW -> Voice control system for your BMW 2 Series 2014-2021

Voice control system  
OVERVIEW  
Voice control system  
›[...] Station ...‹, for example Classic Radio sta‐  
tion.  
Vehicle equipment  
This chapter describes all standard, country-spe‐  
cific and special equipment available for the  
model series. It may therefore describe equip‐  
ment which is not installed in your vehicle, for ex‐  
ample on account of the optional equipment se‐  
lected or the country variant. This also applies to  
safety-relevant functions and systems. Please  
comply with the relevant laws and regulations  
when using the corresponding functions and  
systems.  
Operating requirements  
On the Control Display set a language that is also  
supported by the voice control system, so that  
the vehicle can identify spoken commands.  
To select the language, see page 55.  
Saying voice commands  
Principle  
Activating the voice control  
system  
The voice control system enables most of the  
functions shown in the Control Display to be op‐  
erated by spoken commands. The system pro‐  
vides spoken announcements to assist you with  
input.  
1.  
Press the button on the steering  
wheel.  
2. Wait for the acoustic signal.  
3. Say the command.  
This symbol on the Control Display  
shows that the voice control system is  
active.  
General  
Functions that can only be used when the ve‐  
hicle is stationary can only be operated via  
the voice control system to a limited extent.  
It is possible that no further spoken commands  
are available. In this case, switch to iDrive to op‐  
erate the function.  
The system has a special microphone on the  
driver's side.  
Switching off the voice control  
system  
›...‹ indicates commands for the voice control  
system in the Owner's Handbook.  
Commands and numbers should be spoken  
fluently, with the usual emphasis and at a nor‐  
mal volume and speed.  
Press the button on the steering wheel  
or say ›Cancel‹.  
Always say the commands in the language of  
the voice control system.  
Using the voice control system  
on the smartphone  
A smartphone connected to the vehicle can be  
operated via voice control.  
When selecting the radio station, use the  
customary pronunciation of the station name  
as it is displayed on the Control Display.  
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Voice control system  
OVERVIEW  
This requires voice control to be activated on the  
smartphone.  
To have help on the current menu read  
aloud: ›Help‹.  
1.  
Press and hold the button on the  
steering wheel for approx. 3 seconds.  
An example: calling up  
sound settings  
Voice control on the smartphone is activated.  
The commands for the menu items are spoken  
exactly as they are selected using the Controller.  
2.  
Release the button.  
If activation is successful, a confirmation ap‐  
pears on the Control Display.  
1. If necessary, switch on entertainment audio  
output.  
If it was not possible to activate voice control, the  
list of Bluetooth devices appears on the Control  
Display.  
2.  
Press the button on the steering  
wheel.  
3. ›Media and radio‹  
4. ›Sound‹  
Possible commands  
General  
Settings  
Most of the menu items on the Control Display  
can be said as commands.  
Selecting the speech dialogue  
You can select whether the system uses the  
standard dialogue or the short variant.  
Commands from other menus can also be spo‐  
ken.  
Some list entries, for example telephone book  
entries, can also be selected using the voice  
control system. When doing this, say the list en‐  
tries exactly as they are shown in the relevant list.  
If the short variant is selected, the system an‐  
nouncements are played in shortened form.  
Via iDrive:  
1. "My Vehicle"  
Displaying possible commands  
2. "iDrive settings"  
3. "Language"  
The following is displayed in the upper area of  
the Control Display:  
Some of the possible commands for the cur‐  
rent menu.  
4. "Voice control:"  
5. Select the desired setting.  
Some of the possible commands from other  
menus.  
Activating voice recognition via  
server  
Voice recognition via server enables use of the  
dictation function, allows destinations to be en‐  
tered using natural speech and improves the  
quality of voice recognition. For use, data are  
sent to a service provider and stored locally  
there.  
Voice recognition status.  
Encrypted connection unavailable.  
Help with the voice control  
system  
To have information about the voice control  
system read aloud: ›General information on  
voice control‹.  
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Voice control system  
OVERVIEW  
Via iDrive:  
Information for emergency  
calls  
1. "My Vehicle"  
2. "iDrive settings"  
3. "Language"  
The voice control system should not be used for  
emergency calls. Under stress, a person's  
speech and voice pitch can change. This could  
unnecessarily delay connection of your call.  
4. "Server speech recognition"  
Speaking during voice output  
Instead, use the SOS button, see page 292, lo‐  
cated near the rear-view mirror.  
It is possible to answer while the voice control  
system is querying your previous spoken instruc‐  
tion. The function can be deactivated if the quer‐  
ies are frequently cancelled inadvertently, for ex‐  
ample due to background noise or people  
speaking.  
System limits  
Doors, windows and the Glass Roof should  
be kept closed to avoid noise interference.  
Via iDrive:  
Avoid background noise in the vehicle while  
you are speaking.  
1. "My Vehicle"  
2. "iDrive settings"  
3. "Language"  
4. "Speaking during voice output"  
Amazon Alexa Car  
Integration  
Selecting the language  
Principle  
Alexa is a digital assistant from Amazon. Amazon  
Alexa Car Integration enables Alexa to be used in  
the vehicle.  
The language to be used for voice control and  
system announcements can be selected.  
Via iDrive:  
1. "My Vehicle"  
General  
2. "iDrive settings"  
Some of Alexa's functions may only work to a  
limited extent in the vehicle to ensure they do not  
create a safety risk when driving.  
3. If applicable, "Language"  
4. "Language:"  
5. Select the desired language.  
Operating requirements  
Amazon Alexa Car Integration acquired via  
the ConnectedDrive Store.  
Adjusting the volume  
The same ConnectedDrive account is used  
in the vehicle as in the BMW Connected app.  
Turn the volume knob during the spoken instruc‐  
tions until the desired volume is obtained.  
Vehicle is linked in the BMW Connected app.  
The volume setting is retained even if you  
change the volume of other audio sources.  
Amazon account and BMW account are  
linked in the BMW Connected app.  
The volume setting is saved for the current  
driver profile.  
Bluetooth connection or USB connection be‐  
tween vehicle and mobile device is active.  
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Voice control system  
OVERVIEW  
Activation in the BMW  
Connected app  
Amazon Alexa Car Integration is activated in the  
BMW Connected app.  
Follow the instructions in the app.  
Activation in the vehicle  
Authorisation to use Amazon Alexa Car Integra‐  
tion needs to be provided before the start of  
each journey.  
1. Authorising Amazon Alexa Car Integration:  
Pair the mobile device with the vehicle via  
Bluetooth.  
Select a driver profile, see page 80.  
2.  
Press the button on the steering  
wheel.  
3. Wait for the acoustic signal.  
4. Say the activation word "Alexa" and the re‐  
quired command.  
Information about the active function appears  
on the Control Display.  
Malfunction  
In the event of a malfunction, stop the vehicle  
and restart the engine.  
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