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EnglishMaintenance and service -> Vehicle status for your Volvo XC60 2017-2026
MAINTENANCE AND SERVICE
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Note that only a download can be cancelled.
An installation cannot be cancelled once it has
begun.
Vehicle status
The vehicle's general status can be displayed
in the center display along with the option to
schedule service3.
Data downloading can affect other services
such as transfer data, e.g. web radio. If the
affect on other services is experienced as
problematic, the download can be interrup-
ted. Alternatively, it may be appropriate to
switch off or cancel other services.
Deactivating the background search
for software update
Automatic searching for software updates is
activated as the default factory setting, but the
function can be deactivated.
The Car Status app is started
from the center display's App
view and has four tabs:
1.
Tap Settings in the center display's Top
view.
An update can be interrupted when the
ignition is switched off and the vehicle is
left.
Messages - status messages
•
•
2. Tap System Download Center.
3.
Status – checking engine oil level and
AdBlue level4
Tap to deselect Auto Software Update.
Related information
However, the update does not have to be
completed before the vehicle is left as the
update is resumed the next time the vehi-
cle is used.
TPMS - tire inflation pressure check
•
•
Appointments - appointment information
and vehicle information3.
Download Center (p. 571)
•
•
•
Internet-connected vehicle* (p. 496)
Navigating in the center display's views
(p. 116)
Related information
Updating all system software
Handling messages saved from the instru-
ment panel (p. 109)
•
–
Select Install all at the bottom of the list.
Checking and filling engine oil (p. 581)
Tire pressure monitoring system* (p. 525)
To avoid displaying a list, select Install all via
System updates.
•
•
•
•
Updating individual system software
–
Select Install to choose the software you
would like to download.
Navigating in the center display's views
(p. 116)
•
Canceling software download
–
Tap the checkbox in the activity indicator
that replaced Install when the download
began.
572
* Option/accessory.
MAINTENANCE AND SERVICE
Scheduling service and repairs5
This service offers a way to send a booking
request for service and workshop appoint-
ments directly from the vehicle.
When it is time for service, and in certain
cases if the vehicle requires repairs, a mes-
sage will be displayed in the instrument panel
and at the top of the center display. The time
for service is determined by how much time
has elapsed, the number of hours the engine
has run, or the distance driven since the last
service.
2.
3.
4.
5.
The retailer will send you a digital appointment
suggestion. You also have information about
your retailer available in the vehicle so that you
can contact your workshop.
Tap Appointments.
Tap Request appointment.
Check that your Volvo ID is correct.
Make sure your preferred Workshop is
correct.
Accepting an appointment suggestion
When the vehicle has received an appoint-
ment suggestion, a message will be displayed
at the top of the center display.
6.
In the Tap to write information to the
workshop field, you can provide details
on what you would like performed during
the visit or other important information to
your workshop.
1. Tap the message.
2. To accept the suggested appointment, tap
Accept. Otherwise, tap Send new
proposal or Decline.
7.
Tap Send appointment request.
To use the service
> You will receive an appointment sug-
gestion by email within a couple of
days7.
Create a Volvo ID and register it to the
For some markets, the system reminds you
when an appointment time is approaching and
the navigation system8 can also guide you to
the workshop at the appointed time.
•
vehicle.
To send and receive appointment informa-
tion, the vehicle must be connected to the
Internet6.
•
On some markets, the message in the
instrument panel indicating that the
vehicle requires service will go out once
the appointment request has been sent.
Related information
•
Book service
Book a service request when desired or when
a message is displayed indicating that service
or repairs are needed.
•
8.
Tap Cancel request if you would like to
cancel your request.
Navigating in the center display's views
(p. 116)
•
The appointment request contains information
about your vehicle that helps the workshop
plan for your visit.
1.
Open the Car Status app from App view
in the center display.
Volvo ID (p. 26)
•
•
Internet-connected vehicle* (p. 496)
3
Certain markets only.
AdBlue Diesel models only.
Certain markets only.
There may be a charge for transmitting data over the Internet, depending on your service plan.
Timespan may vary depending on market.
4
5
6
7
8
For vehicles with Sensus Navigation*.
* Option/accessory. 573
MAINTENANCE AND SERVICE
was turned on). This includes information
regarding:
Sending vehicle information to the
workshop9
Vehicle-related information can be sent at
any time from the vehicle, e.g. if you schedule
a visit to a workshop and would like to assist
your workshop by providing additional basic
information. Sending vehicle information is
not the same as scheduling service.
service requirements
•
•
•
•
•
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN11)
software version
1.
Open the Car Status app from App view
•
•
•
in the center display.
2.
3.
Tap Appointments.
diagnostic information.
Tap Send vehicle data.
Related information
> A message confirming that vehicle-rela-
ted information has been sent will
appear at the top of the center display.
You can cancel data transmission by
tapping the checkbox in the activity
indicator.
•
•
•
Navigating in the center display's views
(p. 116)
Internet-connected vehicle* (p. 496)
•
Information is sent via the vehicle's
Internet connection10
.
Vehicle information can be accessed by any
retailer if they are provided with your vehicle
identification number (VIN11).
Vehicle information contents
The most recently saved vehicle-related infor-
mation will be sent (the last time the vehicle
9
Certain markets only.
10
There may be a charge for transmitting data over the Internet, depending on your service plan.
Vehicle Identification Number.
11
574
* Option/accessory.
