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EnglishMaintenance and service -> Download Center for your Volvo XC40 2018-2026
MAINTENANCE AND SERVICE
Download Center
Managing system updates via the
Download Centre
Functions for online car and infotainment can
be updated via the Download Centre.
Updates can be made one at a time or all at
once.
Several of the car's systems can be updated
from the centre display with an online car1.
The Download Centre app is
Data download may affect other services
that transmit data, e.g. Internet radio. If the
effect on other services is experienced as
disruptive then the download can be inter-
rupted. Alternatively, it may be appropriate
to switch off or interrupt other services.
started from app view in the
centre display and enables:
Searching for update
If an update is available, the
message New software
updates available See
Download Center is shown
in the centre display's status
bar.
searching for and updating system soft-
ware
•
An update can be interrupted when the
ignition is switched off and the car is left.
updating map data for Sensus Navigation*
•
•
However, the update does not have to be
completed before the car is left, this is
because the update is resumed the next
time the car is used.
downloading, updating and uninstalling
apps.
For system updates to be possible, the car
must be connected to the Internet2.
Related information
–
Go to Download Centre in the centre dis-
•
play's app view.
Update all system software
> If no search has been performed since
the last time the infotainment system
was started, a search is performed. No
search is performed if a software instal-
lation is in progress.
Downloading apps (p. 470)
Updating apps (p. 471)
•
•
•
•
•
–
Select Install all at the bottom of the list.
If no list is desired, then the Install all option
can be selected at System updates.
Deleting apps (p. 471)
Internet-connected car* (p. 505)
Update individual system software
programs
Navigating in the centre display's views
(p. 103)
A number on System updates shows
how many updates are available. One
tap shows a list of the updates that can
be installed in the car.
–
Select Install for the software required.
1
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
2
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* Option/accessory. 571
MAINTENANCE AND SERVICE
Emission control with AdBlue® (p. 440)
||
Cancelling software download
Car status
The general status of the car can be shown in
the centre display.
•
–
Tap on X in the activity indicator that has
replaced Install at the start of the down-
load.
The Car Status app is started
from app view in the centre
display and has four tabs:
Note that only the download can be cancelled,
when the installation phase has started, this
cannot be cancelled.
Deactivating the background search
for software update
Automatic search for software updates is acti-
vated when the car is delivered from the fac-
tory, but this function can be deactivated.
Messages - status messages
•
•
Status - checking engine oil level and
AdBlue level3
TPMS - checking the tyre pressure
•
•
1.
Tap on Settings in the centre display's
top view.
Appointments - appointment information
and car information4
2. Press System Download Centre.
3.
Related information
Deselect Auto Software Update.
Related information
Handling a message saved from the driver
display (p. 95)
•
•
•
•
Checking and filling with engine oil
(p. 582)
•
Internet-connected car* (p. 505)
Navigating in the centre display's views
(p. 103)
Tyre pressure monitoring system* (p. 533)
•
•
•
Navigating in the centre display's views
(p. 103)
•
3
AdBlue Applies to cars with diesel engines.
Applies to certain markets.
4
572
* Option/accessory.
MAINTENANCE AND SERVICE
Book service and repair5
This service provides a way to send a booking
request for service and workshop visit
directly in the car.
When it is time for service, and in some cases
when the car is in need of repair, a message
will appear in the driver display and at the top
of the centre display. The service date is deter-
mined by how much time has passed, hours
that the engine has been running, or distance
driven since the last service.
2.
3.
4.
The booking enquiry sent from the car
includes car information that facilitates work-
shop planning.
Press Appointments.
Press Request appointment.
Make sure that the correct Volvo ID is
filled in.
The retailer comes back with a digital booking
proposal. Information about your dealer is also
available in the car so that you can contact
your workshop.
5.
6.
Make sure that the desired Workshop is
filled in.
Fill in the field Tap to write information
to the workshop if there is anything you
would like done during the workshop visit
or any other important information to your
workshop.
Accept the appointment suggestion
When the car has received an appointment
suggestion, a message will be shown at the
top of the centre display.
Before the service can be used
1. Tap the message.
Create a Volvo ID and register it to the car.
•
7.
Press Send appointment request.
2. If the suggested booking is acceptable,
tap on Accept. Otherwise, tap on Send
new proposal or Decline.
Select the Volvo retailer you would like to
and logging in.
•
> You will receive an appointment sug-
gestion via e-mail within a couple of
days7.
For certain markets, the system reminds you
of a scheduled appointment time as it
approaches and the navigation system8 can
also guide you to the workshop when the time
comes.
To send and receive booking information,
the car must be connected to the Inter-
net6.
•
You will also receive the same commu-
nication via e-mail and when you go to
In certain markets, once you have sent
the appointment request, the message
that the car needs service is extin-
guished in the driver display.
Book a service
Fill in a booking request when so required or
when a message indicating that the car needs
a service or repair is shown.
Related information
•
•
8.
Tap on Cancel request to cancel your
request.
1.
Open the Car Status app from the app
view in the centre display.
5
Applies to certain markets.
6
7
8
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
This time frame may vary depending on market.
Applies to Sensus Navigation*.
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* Option/accessory. 573
MAINTENANCE AND SERVICE
Navigating in the centre display's views
(p. 103)
•
Sending car information to a
workshop9
Car information content
The data sent is the last information saved (the
last time the car was running) and includes
information in the following areas:
Volvo ID (p. 26)
•
•
It is possible to send information for the car
at any time, e.g. if you book a workshop
appointment and want to help your workshop
by providing them with better data so that
your visit can be planned. Sending car infor-
mation is not the same as booking a service
appointment.
Internet-connected car* (p. 505)
service requirement
time since last service
function status
fluid levels
•
•
•
•
•
•
1.
Open the Car Status app from the app
meter reading
view in the centre display.
the car's vehicle identification number
(VIN11)
2.
3.
Press Appointments.
Press Send car data.
the car's software version
the car's diagnostics data.
•
•
> A message that vehicle data are being
sent is shown at the top of the centre
display. You can cancel data transmis-
sion by tapping the X in the activity
indicator.
Related information
•
•
•
The information is sent via the car's
Navigating in the centre display's views
(p. 103)
Internet connection10
.
Internet-connected car* (p. 505)
This car information can be accessed by any
retailer if they have the car's identification
number (VIN11).
•
9
Applies to certain markets.
Data is transferred (data traffic) when using the Internet, and this may involve a cost.
Vehicle Identification Number.
10
11
574
* Option/accessory.
MAINTENANCE AND SERVICE
Raise the car
When raising the car, it is important that the
jack is fitted in the intended points on the
car's underbody.
The triangles in the plastic cover indicate the locations of the lifting points (marked in red).
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575
MAINTENANCE AND SERVICE
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WARNING
WARNING
If the car is raised using a workshop jack,
this must be placed beneath one of the
four jacking points. Take care to position
the workshop jack so that the car cannot
slip off. Make sure that the jack plate is fit-
ted with a rubber guard so that the car
remains stable and is not damaged. Always
use axle stands or similar.
Volvo recommends only using the jack that
belongs to the car model in question. If a
jack is selected other than the one recom-
mended by Volvo, follow the instructions
supplied with the equipment.
Apply the parking brake and set the
gear selector in Park position (P).
•
•
Chock the wheels standing on the
ground using solid wood blocks or
large stones.
The normal car jack is only designed for
occasional, short-term use, such as when
changing a wheel after a puncture. If the
car is to be jacked up more often, or for a
longer time than is required just to change
a wheel, use of a garage jack is recom-
mended. In this instance, follow the
instructions for use that come with the
equipment.
Check that the jack is not damaged,
that the threads are thoroughly lubri-
cated and that it is free from dirt.
•
•
When not in use, the jack* should be stored in
its stowage space under the cargo area floor.
Check that the jack is resting on a firm,
level surface that is not slippery and is
not slanted.
Read through all instructions before begin-
ning. Take out the tools needed before jacking
up the car.
The jack must be correctly attached in
the jack's bracket.
•
•
1. Set up the warning triangle and activate
the hazard warning lights if, for example, a
tyre is being changed in a trafficked loca-
tion.
Never position anything between the
ground and the jack, nor between the
jack and the car's jacking point.
Passengers must leave the car when it
is raised on the jack.
•
•
2. Apply the parking brake and engage gear
position P, or engage first gear if the car
has a manual gearbox.
If a wheel must be changed in a traf-
ficked environment, passengers must
stand in a safe place.
3. Chock in front of and behind the wheels
that remain on the ground. Use, for exam-
ple, heavy wooden blocks or large stones.
Use a jack designed for the car when
changing tyres. Use supports to secure
the car for all other work.
•
•
Never crawl under the car or reach
under with a part of your body when it
is raised on a jack.
576
* Option/accessory.
MAINTENANCE AND SERVICE
4. Position the jack or the lift arms at the
designated spots of the car's undercar-
riage. The triangle markings in the plastic
cover indicate the locations of the jacking/
lifting points. There are two jacking points
on each side of the car. There is a recess
for the jack at each point.
7. Turn the jack so that the crank is as far
away from the side of the car as possible,
at which point the jack's arms are perpen-
dicular to the direction of the car.
8. Raise the car high enough to perform the
intended measure.
Related information
Jack* (p. 540)
•
•
•
Wheel bolts (p. 540)
Tool kit (p. 539)
5. Position the jack on level, firm and non-
slippery ground under the jacking point
that will be used.
6. Crank up until it is correctly aligned and so
that it makes contact with the car's jack-
ing point. Check that the head of the jack
(or lifting arms at a workshop) is correctly
positioned in the jacking point so that the
bump in the centre of the head fits into the
jacking point hole, and check that the
base of the jack is positioned vertically
below the jacking point.
* Option/accessory. 577
MAINTENANCE AND SERVICE
Cars with R1234yf refrigerant
WARNING
Servicing the climate control
system
The air conditioning system must only be
serviced and repaired by an authorised work-
shop.
Opening and closing the bonnet
The bonnet can be opened using the handle
in the passenger compartment and a handle
under the bonnet.
The air conditioning system contains pres-
surised refrigerant R1234yf. In accordance
with SAE J2845 (Technician Training for
Safe Service and Containment of Refriger-
ants Used in Mobile A/C System), service
and repair of the refrigerant system must
only be performed by trained and certified
technicians in order to ensure the safety of
the system.
Open the bonnet
Troubleshooting and repair
The air conditioning system contains fluores-
cent tracing agents. Ultraviolet light must be
used during leak detection.
Volvo recommends that an authorised Volvo
workshop is contacted.
Cars with R134a refrigerant
Related information
Volvo service programme (p. 570)
•
WARNING
The air conditioning system contains pres-
surised refrigerant R134a. This system
must only be serviced and repaired by an
authorised workshop.
Pull the handle near the foot pedals to
release the bonnet from its fully closed
position.
578
MAINTENANCE AND SERVICE
Close the bonnet
1. Push the bonnet down until it starts to fall
from its own weight.
2. When the bonnet stops against the lock
catch, push the bonnet to close it com-
pletely.
WARNING
Risk of crushing! Ensure that the closing
path under the bonnet is not obstructed,
otherwise there is a risk of personal injury.
Bonnet completely closed.
Move the handle under the bonnet
upwards to release the bonnet from the
lock catch and lift the bonnet.
WARNING
WARNING
Check that the bonnet locks properly when
closed. The bonnet must engage at both
sides audibly.
Never drive with an open
bonnet!
Warning - bonnet not closed
When the bonnet is released, a
warning symbol and graphics in the
driver display will light up and an
acoustic reminder will sound. If the
car starts rolling, an acoustic warning signal
will repeat.
If this symbol is visible –
or something else indi-
cates that the bonnet is
not fully closed while driv-
ing – stop immediately
and close it properly.
Related information
•
If the warning symbol is lit or the warning
signal is heard despite the bonnet being
closed properly, contact an authorised
Volvo workshop.
Door and seatbelt reminder (p. 48)
•
Bonnet not completely closed.
579
MAINTENANCE AND SERVICE
Engine compartment overview
The overview shows some service-related
WARNING
Remember that the radiator fan (located at
the front of the engine compartment,
behind the radiator) may start or continue
to operate automatically for up to approx.
6 minutes after the engine has been
switched off.
components.
Always have the engine cleaned by a work-
shop - an authorised Volvo workshop is
recommended. There is a risk of fire if the
engine is hot.
Location of warning decal for the engine compart-
ment. The appearance of the engine compartment
may differ depending on model and engine variant.
WARNING
The ignition system works at a very high
and hazardous voltage. The car's electrical
system must always be in ignition position
0 when work is being performed in the
engine compartment.
The appearance of the engine compartment may dif-
fer depending on model and engine variant.
It is not intended that the decals illustrated
in the owner's manual should be exact rep-
licas of those in the car. They are included
to show their approximate appearance and
locations in the car. The information that
applies to your particular car can be found
on the decal on the car.
Coolant expansion tank
Washer fluid filler pipe
Do not touch the spark plugs or ignition
coil when the car's electrical system is in
ignition position II or when the engine is
hot.
Reservoir for brake fluid (located on the
driver's side)
Central electrical unit
Related information
Air filter
•
•
•
•
•
Filling washer fluid (p. 624)
Engine oil filler pipe
Topping up coolant (p. 583)
Fuses in engine compartment (p. 591)
Checking and filling with engine oil
(p. 582)
Ignition positions (p. 398)
•
580
