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EnglishHigh Voltage Battery -> Charging the High Voltage Battery Plug-In Hybrid Electric Vehicle for your Ford Kuga 2019-2025
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
GENERAL INFORMATION
CHARGING THE HIGH
VOLTAGE BATTERY - PLUG-IN
HYBRID ELECTRIC VEHICLE
(PHEV)
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death.
IMPORTANT SAFETY
INSTRUCTIONS(If Equipped)
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
WARNING: This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least 450 mm (18 in)
above the floor.
RISK OF FIRE or ELECTRIC SHOCK
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
WARNING: The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a dual-voltage charging
cord with a worn outlet may cause burns,
property damage and increase the risk
of electric shock or fire.
WARNING: Keep your hands and
clothing clear of the engine cooling fan.
WARNING: Do not use the 240 V
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. Failure to follow
this instruction could result in electric
shock or fire.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, electric shock, or
serious personal injury or death.
The high-voltage battery pack contains a
lithium-ion battery. The pack is underneath
the vehicle. The high-voltage battery
system uses an advanced liquid heating
and cooling system to regulate the
WARNING:Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, fire, electric shock, death or
property damage.
high-voltage battery temperature and help
maximize high-voltage battery life.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV) (If Equipped)
Note: This product must be grounded. If it
should malfunction or break down,
WARNING:Do not use the charging
grounding provides a path of least
equipment if it is faulty or has been
resistance for electric current to reduce the
damaged. Failure to follow this
risk of electric shock. This product comes
instruction could result in personal injury,
with a cord having an equipment grounding
fire, electric shock, death or property
conductor and a grounding plug. The plug
damage.
must be plugged into an appropriate outlet
that is properly installed and grounded in
WARNING: You risk death, fire, or
accordance with all local codes and
serious injury to yourself and others if you
ordinances.
do not follow the instruction highlighted
by the warning symbol.
OPERATION INSTRUCTIONS
WARNING: Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, electric shock, serious
personal injury or death.
•
•
•
•
Read all the instructions before using
this product.
This device should be supervised when
used around children.
Do not put fingers into the electric
vehicle (EV) connector.
WARNING: Do not use an
ungrounded wall outlet. The wall outlet
must be in good condition and meet
up-to-date local codes. Have a qualified
electrician check the wall outlet, if you
suspect that it is not properly grounded.
Failure to follow this instruction could
result in electric shock, personal injury,
or death.
Do not use this product with the
flexible power cord or EV cable frayed,
broken insulation, or any other signs of
damage.
Do not use this product with the
enclosure or the EV connector broken,
cracked, open, or showing any other
indication of damage.
•
WARNING: Do not modify the
dual-voltage charging cord plug. If the
dual-voltage charging cord plug does
not properly fit into the wall outlet, have
a qualified electrician install the correct
wall outlet. Failure to follow this
Charging Equipment
Your vehicle has a convenience cord in the
luggage compartment.
Note: Do not use the 240 volt convenience
cord with an extension cord, two-prong
adapter, surge protector, timer or other
adapter.
instruction could result in personal injury,
fire, electric shock, or death.
Note: If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or
LiveChat at your regional vehicle
manufacture's website.
Note: Store the convenience cord in a clean,
dry place between the temperature of
-40–90°C (-40–194°F).
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
Note: You need to plug the convenience
Convenience Cord
cord into a dedicated outlet.
Note: Firmly fit the AC wall plug into the
AC outlet. If the connection feels loose,
worn or the AC outlet is damaged, please
have a qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet could cause burns, property
damage and increase the risk of electrical
shock.
A
B
C
A.
B.
C.
Power.
Fault.
Check Outlet.
CAUTION: TO REDUCE THE RISK OF
FIRE The AC outlet must be a two-prong
AC outlet that is properly grounded, and in
good condition. Use a dedicated line. You
cannot have other appliances connected
to the same circuit. If you do not use a
dedicated circuit, the circuit breaker could
trip or open. If you do not have a dedicated
circuit, contact a licensed professional
electrician for proper installation.
European Countries Max Pilot Current
Rating
Amperage Rating
Denmark
France, Finland, Italy, Switzerland
Rest of Europe
6A
8A
10A
Always plug the cord into the AC outlet
before connecting the charging coupler
into the charge port on your vehicle.
Make sure that the convenience cord is
completely unwrapped before charging.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV) (If Equipped)
Note: Make sure the electrical source meets
the requirements for the high voltage
batteries to charge.
Note: When the convenience cord is
plugged into an outlet, use the following
table to determine your vehicle charge
status. If the power indicator light is off after
plugging in the convenience cord, use a
different outlet.
Convenience Cord LED
Indicators
What it Means
What to Do
Power
Fault
Check
Outlet
(Amber)
(Green)
(Red)
Off
On
Off
Off
Off
Off
If the LED indicators are off after plug-
Use a different
wall outlet.
ging in the convenience cord and the
plug is experiencing a no power condi-
tion from the wall outlet, use a different
outlet.
The convenience cord is plugged into No action required.
the wall outlet and ready to charge your
vehicle. Reference the charge port
section below for information on vehicle
charging. The charge cord performs a
self-test.
On
Flashing
On
The convenience cord AC plug is
experiencing an overheat condition.
Convenience cord is in retry mode to
return to normal condition. If the fault
persists, you have a bad wall outlet.
Check the outlet.
If the problem
persists, use a
different outlet.
On
On
On
Off
On
On
Flashing The convenience cord is charging at a Check the outlet.
reduced current rate due to a wall
outlet over temperature condition.
If the problem
persists, use
different outlet.
Flashing
Off
The convenience cord AC plug has
overheated. Cordset retry mode
Have the outlet
serviced or use a
exhausted. Your vehicle is not charging. different outlet.
You have a bad wall outlet.
The convenience cord is experiencing a Request vehicle
ground fault at the charge port. Your
vehicle is not charging. Call for service.
service.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
Convenience Cord LED
Indicators
What it Means
What to Do
Power
Fault
Check
Outlet
(Amber)
(Green)
(Red)
On
On
Flashing
Off
The convenience cord is experiencing a
ground fault at the charge port. The
convenience cord is in retry mode to
return to normal condition. Your vehicle
is not charging.
Unplug and re-
plug into the
vehicle charge
port.
On/Two Two
Flash Flash
Interval Interval
Missing ground at AC outlet. Your
vehicle is not charging.
Connect to prop-
erly grounded AC
outlet. If fault
persist for more
than 3
minutes,return
cordset for service.
On
On/
Off
Convenience cord internal fault. Call for Wait 3 minutes for
Flashing
service.
cordset retry or
self correction. If
fault persist,
request cordset
service. Replace
cordset.
Note: Make sure that the electrical source
outlet meets the convenience cord
requirements for the high voltage batteries
to charge properly.
Charge Port
Charging connector shall be
connected to the vehicle inlet
E33
where the same C identifier can
be seen.
The charge port is between the front
left-hand side door and front left-hand
wheel well. To open, press the center, right
edge of the charge port door and then
release.
Note: Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
The color white is used as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
Cord Unlock Button
Press the cord unlock button to unlock the
charge cord. The vehicle will check for a
nearby key. If the vehicle detects the key
or you unlock the doors prior to pressing
the cord unlock button, then the charge
cord unlocks. If the cord fails to unlock, you
can attempt to unlock the cord through
the vehicle touchscreen. See Cord Unlock
under Vehicle Settings on your
The color blue is used when the vehicle is
plugged in and either charging or waiting
to charge.
touchscreen. See SYNC™ 3 (page 440).
The color orange is used to indicate charge
faults.
E297179
A
B
Charge times on and off button
Cord unlock button
E295450
Charge Times Button
Charging At Home
Use the charge times button to either turn
off or turn on your charge times settings
for this location. Select charge settings on
the home page of your touchscreen or
under the vehicle settings menu to access
charge preferences. See SYNC™ 3 (page
440).
You must unwrap your universal home
charge cord completely before charging.
When using the universal home charge
cord, plug the charge coupler into the
vehicle charge port where the same
identifier symbol can be seen.
E348483
A
B
Mains
Socket Outlet (Household)
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
Charging in Public
C
D
E
Plug
Control box
Charge coupler
Vehicle
When using an AC charge station with
cables attached, choose charge station
cord coupler where the same identifier
symbol can be seen.
F
G
H
Charge port receptacle
Universal home charge cord
1. Shift into park (P), apply the parking
brake and switch the ignition off.
E348485
2. Plug the universal home charge cord
plug into the AC outlet.
A
B
C
D
E
AC charge station
Charge coupler
Vehicle
Charge port receptacle
Cable
3. Fully open the charge port door.
1. Shift into park (P), apply the parking
brake and switch the ignition off.
2. Select the appropriate charge station
port.
3. Fully open the charge port door.
E354989
4. Plug the charge coupler into the charge
port on your vehicle.
Note: Make sure that you fully engage the
charge coupler.
Note: Your vehicle will lock to the charge
coupler.
Note: When the charge coupler is properly
engaged the light ring will illuminate. This
indicates the beginning of a normal charge
cycle.
Note: It takes approximately four to six
hours to completely charge a discharged
battery.
E354989
4. Plug the charge station coupler into the
the charge port on your vehicle.
Note: Make sure that you fully engage the
charge station coupler.
Note: Your vehicle will lock to the charge
coupler.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV) (If Equipped)
Note: When the charge coupler is properly
engaged the light ring will illuminate. This
indicates the beginning of a normal charge
cycle.
Note: If you are using a 230 V charging
station, follow the instructions on the
charging station.
Charging Using Your Public Charge
Cord
You must unwrap the public charge cord
E354989
completely before charging.
4. Plug the public charge cord coupler
into the charge port on your vehicle.
When using an AC charge station without
cables attached, plug your public charge
cord into the charge station and the vehicle
charge port where the same identifier
symbol can be seen.
Note: Make sure that you fully engage the
public charge cord coupler.
Note: Your vehicle will lock to the charge
coupler.
Note: When the coupler is properly engaged
the light ring will illuminate. This indicates
the beginning of a normal charge cycle.
E348488
Note: If you are using a 230 V charging
station, follow the instructions on the
charging station.
A
B
C
D
E
AC charge station
Charge station port
Vehicle charge coupler
Vehicle
Charge port receptacle
Public charge cable
Charge station charge coupler
Charge Port Indicators
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal to hear as it
circulates liquid and keeps your high voltage
battery cool while charging.
F
G
The charge status indicator displays how
far along the charge is:
1. Shift into park (P), apply the parking
brake and switch the ignition off.
•
•
When the bottom zone is pulsing, the
charge is between 0-20 percent.
When the bottom zone illuminates and
the next is pulsing, the charge is
between 20-40 percent.
2. Plug your public charge cord into the
appropriate charge station port.
3. Remove the charge port cover.
•
When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
•
•
•
When three zones illuminate, and the
next is pulsing, the charge is between
60-80 percent.
When four zones illuminate, and the
top zone is pulsing, the charge is
between 80-100 percent.
Note: If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is on.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can turn it off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 440).
When all zones illuminate, the charge
is 100 percent.
Note: Charging faults are identified by the
color orange on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the charge cord, charge station or electrical
supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in orange color for
30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, contact
your dealer.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30
seconds and then turns off. If this happens,
check the charge cord and the charge
station or electrical supply.
E301197
A.
80%-100% State of Charge.
60%-80% State of Charge.
40%-60% State of Charge.
20%-40% State of Charge.
0%-20% State of Charge.
B.
C.
D.
E.
Note: When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least
60 percent but less than 80 percent.
Charging stops when complete or when
paused due to preferred charge settings or
charge station actions.
Waiting to Charge
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV) (If Equipped)
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge, then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. Consequently, when the
current state of charge is less than 20
percent, none of the zones light up.
Note: Do not use excesive force to
disconnect the coupler. This could damage
the charge port and the coupler.
Note: Select charge settings on the home
page of your touchscreen or under the
vehicle settings menu to access charge
preferences. See SYNC™ 3 (page 440).
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the charging progress.
E295256
4. Close the charge port door.
5. Disconnect the universal home charge
cord plug from the AC outlet.
Note: Do not disconnect the universal home
charge cord plug from the AC outlet when
the vehicle is charging. This could damage
the AC outlet and the universal home charge
cord.
Note: If you are still unable to disconnect
the charging coupler after trying the cord
unlock buttons at the port and on your
vehicle touchscreen, press any available
stop button on the charging system to
disable the charge to your vehicle, then try
again.
Stopping Charging
The charge port unlock button is next to
the charge port.
Unlock your vehicle.
Press the charge port unlock
E3
button to stop charging the high
voltage battery.
Note: If the charging equipment remains
connected, the charge port relocks in a short
period of time. Charging does not resume.
MOVING AND STORAGE
INSTRUCTIONS
Make sure to completely wrap the
convenience cord after charging.
DisconnectingtheChargingEquipment
1. Unlock your vehicle.
2. Press the charge port unlock button.
When complete, replace convenience cord
in the luggage compartment.
3. Disconnect the coupler from the charge
Note: Do not hold convenience cord by
port on your vehicle.
flexible power cable.
Note: You cannot disconnect the coupler
until charging has been stopped or
completed.
Note: Store the convenience cord in a clean
dry place between the temperature of
-40–90°C (-40–194°F).
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
High Voltage Battery - Full Hybrid Electric Vehicle (FHEV), Plug-In
Hybrid Electric Vehicle (PHEV)(If Equipped)
Identifier symbol visible on
ChargingEquipmentIdentification
universal home charge cord
Symbols
E33
couplers, charge station cord
couplers and vehicle charge ports.
Supply Type
Standard
Configuration
Type of
Voltage Range
Accessory
AC
EN 62196-2
Type 2
Universal home Lower or equal to
charge cord
coupler, charge
station coupler
and vehicle
480 volt RMS
charge port.
Identifier symbol visible on
charge station ports and your
public charge cord coupler.
E345422
Supply Type
AC
Standard
Configuration
Type 2
Type of
Voltage Range
Accessory
EN 62196-2
Charge station Lower or equal to
port, public
charge cord
coupler.
480 volt RMS
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Kuga (CTD) Vehicles Built From: 22-06-2021, CG3851en enGBR, Edition date: 202104, First-Printing
