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EnglishAppendices -> eCall User Information for your Ford Focus 2018-2025
Appendices
ECALL USER INFORMATION
eCall User Information According to Regulation (EU) 2017/78, Annex I,
Part 3
1 DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.
Overview of the 112-based eCall in-vehicle system, its operation and functional-
ities: See What Is eCall (page 60).
1.2.
1.3.
The 112-based eCall service is a public service of general interest and is
accessible free of charge.
The 112-based eCall in-vehicle system is activated by default. It is activated
automatically by means of in-vehicle sensors in the event of a severe accident.
It will also be triggered automatically when the vehicle is equipped with a TPS
system which does not function in the event of a severe accident.
1.4.
1.5.
The 112-based eCall in-vehicle system can also be triggered manually, if needed.
Instructions for manual activation of the system: See Manually Making an
Emergency Call (page 60).
In the event of a critical system failure that would disable the 112-based eCall
in-vehicle system, the following warning will be given to the occupants of the
vehicle: See Emergency Call Indicators (page 61).
2 INFORMATION ON DATA PROCESSING
2.1.
Any processing of personal data through the 112-based eCall in-vehicle system
shall comply with the personal data protection rules provided for in Directives
95/46/EC (1) and 2002/58/EC (2) of the European Parliament and of the
Council, and in particular, shall be based on the necessity to protect the vital
interests of the individuals in accordance with Article 7(d) of Directive 95/46/
EC (3).
2.2.
Processing of such data is strictly limited to the purpose of handling the emer-
gency eCall to the single European emergency number 112.
2.3.
Types of data and its recipients.
2.3.1.
The 112-based eCall in-vehicle system may collect and process only the following
data:
–
–
–
Vehicle Identification Number.
Vehicle type (passenger vehicle or light commercial vehicle).
Vehicle propulsion storage type (gasoline/diesel/CNG/LPG/elec-
tric/hydrogen).
–
Vehicle last three locations and direction of travel.
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–
–
Log file of the automatic activation of the system and its timestamp.
Any additional data (if applicable): -
2.3.2. Recipients of data processed by the 112-based eCall in-vehicle system are the
relevant public safety answering points designated by the respective public
authorities of the country on which territory they are located, to first receive and
handle eCalls to the single European emergency number 112.
Additional information (if available): -
2.4.
Arrangements for data processing.
2.4.1.
The 112-based eCall in-vehicle system is designed in such a way as to ensure
that the data contained in the system memory is not available outside the
system before an eCall is triggered.
Additional remarks (if any): -
2.4.2. The 112-based eCall in-vehicle system is designed in such a way as to ensure
that it is not traceable and not subject to any constant tracking in its normal
operation status.
Additional remarks (if any): -
2.4.3. The 112-based eCall in-vehicle system is designed in such a way as to ensure
that data in the system internal memory is automatically and continuously
removed.
2.4.3.1. The vehicle location data is constantly overwritten in the internal memory of
the system so as always to keep maximum of the last three up-to-date locations
of the vehicle necessary for the normal functioning of the system.
2.4.3.2. The log of activity data in the 112-based eCall in-vehicle system is kept for no
longer than necessary for attaining the purpose of handling the emergency eCall
and in any case not beyond 13 hours from the moment an emergency eCall was
initiated.
Additional remarks (if any): -
2.5.
Modalities for exercising data subject's rights.
2.5.1.
The data subject (the vehicle's owner) has a right of access to data and as
appropriate to request the rectification, erasure or blocking of data, concerning
him or her, the processing of which does not comply with the provisions of
Directive 95/46/EC. Any third parties to whom the data have been disclosed
have to be notified of such rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves impossible or involves a dispro-
portionate effort.
2.5.2. The data subject has a right to complain to the competent data protection
authority if he or she considers that his or her rights have been infringed as a
result of the processing of his or her personal data.
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2.5.3. Contact service responsible for handling access requests (if any): Contact the
data protection officer of your local Public Safety Answering Point.
(1)
Directive 95/46/EC of the European Parliament and of the Council of 24 October
1995 on the protection of individuals with regard to the processing of personal
data and on the free movement of such data (OJ L 281, 23.11.1995, p. 31).
(2)
Directive 2002/58/EC of the European Parliament and of the Council of 12 July
2002 concerning the processing of personal data and the protection of privacy
in the electronic communications sector (Directive on privacy and electronic
communications) (OJ L 201, 31.7.2002, p. 37).
(3)
Directive 95/46/EC is repealed by Regulation (EU) 2016/679 of the European
Parliament and of the Council of 27 April 2016 on the protection of natural
persons with regard to the processing of personal data and on the free move-
ment of such data (General Data Protection Regulation) (OJ L 119, 4.5.2016, p.
1). The Regulation applies from 25 May 2018.
3 INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.
Description of the operation and the functionalities of the TPS system/added
value service: Your vehicle may be equipped with a modem that allows for
emergency calls (eCall), automatic software updates and other services. See
the information in this Owner’s Manual or in the FordPass app for a description
of these services. We provide a 112-based eCall in-vehicle system and we do
not provide a TPS eCall system.
3.2.
Any processing of personal data through the TPS system/other added value
service shall comply with the personal data protection rules provided for in
Directives 95/46/EC and 2002/58/EC.
3.2.1.
Legal basis for the use of TPS system and/or added value services and for
processing data through them: For information on the legal bases for processing
of personal data through added value services, review the data privacy inform-
ation for any services to which you subscribe. This privacy information can be
found in the FordPass app or on the local Ford website.
3.3.
The TPS system and/or other added value services shall process personal data
only on the base of the explicit consent of the data subject (the vehicle's owner
or owners).
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3.4.
Modalities for data processing through TPS system and/or other added value
services, including any necessary additional information regarding traceability,
tracking and processing of personal data: See the privacy information in the
FordPass app or on the local Ford website.
3.5.
The owner of a vehicle equipped with a TPS eCall system and/or other added
value service in addition to the 112-based eCall in-vehicle system has the right
to choose to use the 112-based eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
3.5.1.
Contact details for handling TPS eCall system deactivation requests: You can
have all added value services deactivated except for eCall. To find out more
about having all added value services deactivated except for eCall, search Ask
Ford on the local Ford website or contact the Ford Customer Relationship Center
by e-mail through the FordPass app or by using the e-mail address on the local
Ford website.
IF YOU DO NOT AGREE TO THIS END
USERLICENSEAGREEMENT("EULA")
END USER LICENSE
AGREEMENT
DO NOT USE THE DEVICES OR COPY
THE SOFTWARE. ANY USE OF THE
SOFTWARE, INCLUDING BUT NOT
LIMITED TO USE ON THE DEVICES,
WILLCONSTITUTEYOURAGREEMENT
TO THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT).
VEHICLE SOFTWARE END USER
LICENSE AGREEMENT (EULA)
•
You (“You” or “Your” as applicable)
have acquired a vehicle having several
devices, including SYNC ® and various
control modules, ("DEVICES") that
include software licensed or owned by
Ford Motor Company and its affiliates
("FORD MOTOR COMPANY"). Those
software products of FORD MOTOR
COMPANY origin, as well as associated
media, printed materials, and "online"
or electronic documentation
GRANT OF SOFTWARE LICENSE: This
EULA grants you the following license:
•
You may use the SOFTWARE as
installed on the DEVICES and as
otherwise interfacing with systems
and/or services provide by or through
FORD MOTOR COMPANY or its third
party software and service providers.
Description of Other Rights and
("SOFTWARE") are protected by
international intellectual property laws
and treaties. The SOFTWARE is
Limitations
•
Speech Recognition: If the
licensed, not sold. All rights reserved.
SOFTWARE includes speech
•
The SOFTWARE may interface with
and/or communicate with, or may be
later upgraded to interface with and/or
communicate with additional software
and/or systems provided by FORD
MOTOR COMPANY.
recognition component(s), you should
understand that speech recognition is
an inherently statistical process and
that recognition errors are inherent in
the process. Neither FORD MOTOR
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