SYNC 3 -> Phone for your Ford Focus 2010-2017
SYNC™ 3
4. Confirm that the six-digit number
PHONE
appearing on your phone matches the
six-digit number on the touchscreen.
WARNING
5. The touchscreen indicates when the
Driving while distracted can result in
pairing is successful.
loss of vehicle control, crash and
6. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
Alternatively, to add a phone, select:
Menu Item
Add Phone
Then select:
Hands-free calling is one of the main
features of the system. Once you pair your
cell phone, you can access many options
using the touchscreen or voice commands.
While the system supports a variety of
features, many are dependent on your cell
phone’s functionality.
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number
appearing on your phone matches the
six-digit number on the touchscreen.
Pairing Your Cell Phone for the
First Time
4. The touchscreen indicates when the
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone’s manual if
necessary.
pairing is successful.
5. Your phone may prompt you to give
the system permission to access
information. To check your phone’s
compatibility, see your phone’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
To add a phone, select:
Menu Item
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Answering an incoming call.
Ending a call.
Dialing a number.
Call waiting notification.
Caller identification.
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the
system on your phone.
3. Select your vehicle's make and model
as it displays on your phone.
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SYNC™ 3
Other features, such as text messaging
Websites
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone’s compatibility,
see your phone’s manual or visit the
website:
Phone Menu
This menu becomes available after pairing
Websites
a phone.
owner.ford.com
E205447
Item
Menu Item
Action and Description
A
Recent Call Displays your recent calls.
List You can place a call by selecting an entry from this list.
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SYNC™ 3
Item
Menu Item
Action and Description
You can also sort the calls by selecting the drop down menu at
the top of the screen. You can choose:
All
Incoming
Outgoing
Missed
B
Contacts
All of your contacts from your phone display in alphabetical
order.
A-Z Jump
Selecting this button allows
you to choose a specific letter
to view.
C
Phone
Displays the name of your phone and takes you to the phone
settings options.
Settings
From this menu, you can pair subsequent devices, set ring tones
and alerts. See Settings (page 380).
D
E
Text
Displays all recent text messages.
Messages
Phone
Use this keypad to dial in a phone number.
Use the backspace button to delete numbers.
Keypad
Call
Press this button to begin a
call.
F
Do Not
Disturb
Touch this button to send all calls directly to your voicemail.
New text message notifications are not displayed on the screen
and all ringtones and alerts are set to silent.
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 348). You can use the
touchscreen to place calls as well.
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SYNC™ 3
To call a number in your contacts,
To accept the call, select:
Menu Item
select:
Menu Item
Action and Description
Accept
Contacts
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select:
Menu Item
number that you want to
call. The system begins the
call.
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
To call a number from your recent calls,
select:
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
Menu Item
Action and Description
Recent Call You can then select an
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
List
entry that you want to call.
The system begins the call.
To call a number that is not stored in
your phone, select:
The phone status items are also visible:
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Signal Strength.
Battery.
Menu Item
Action and Description
Phone
Select the digits of the
number you wish to call.
911 Assist (United States and Canada
Keypad
only). See Settings (page 380).
Call
The system begins the call.
You can select any of the following during
an active phone call:
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
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SYNC™ 3
Item
Item
End Call
Privacy
Transfer the call to
the cell phone or
back to SYNC 3.
Immediately end a
phone call. You can
also press the
button on the
Text Messaging
steering wheel.
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Keypad
Mute
Press this to access
the phone keypad.
You can switch the
microphone off so
the caller does not
hear you.
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the caller name and ID, if supported by your cell phone. You can select:
Menu Item
Action and Description
Have SYNC 3 read the message to you.
View the text on the touchscreen.
To call the sender.
Hear It
View
Call
Reply
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Close
To exit the screen.
Apple CarPlay and Android Auto disable
Smartphone Connectivity(IfEquipped)
some SYNC 3 features.
Most Apple CarPlay and Android Auto
SYNC 3 allows you to use Apple CarPlay
features use mobile data.
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
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Make calls.
Send and receive messages.
Listen to music.
1. Plug your phone into a USB port. See
USB Port (page 297).
Use your phone's voice assistant.
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SYNC™ 3
2. Select Apple CarPlay on the
touchscreen.
To disable this feature from the
Settings screen, select:
Menu Item
To disable this feature from the
Settings screen, select:
Android Auto Preferences
Menu Item
Your device is listed if SYNC detects
Android Auto. Select the name of your
device and select:
Apple CarPlay Preferences
Your device is listed if SYNC detects
Apple CarPlay. Select the name of your
device and select:
Disable
Disable
Note: You may need to slide your Settings
screen to the left to select Apple CarPlay
Preferences or Android Auto Preferences.
To return to SYNC 3, select the
speedometer icon in the Android Auto
menu bar at the bottom of the
touchscreen, and then touch the option to
return to SYNC.
To return to SYNC 3, go to the Apple
CarPlay home screen and select the SYNC
app.
Note: Contact Apple for Apple CarPlay
support.
Android Auto
Note: Contact Google for Android Auto
Android Auto is compatible with most
support.
devices with Android 5.0 or newer.
1. Download the Android Auto app to
your device from Google Play to
prepare your device (this may require
mobile data usage).
NAVIGATION
Your navigation system is comprised of
two main features, destination mode and
map mode.
Note: The Android Auto App may not be
available within your current market.
Map Mode
2. To switch this feature on from the
Settings screen, scroll left on the
screen and select:
Map mode shows advanced viewing
comprised of 2D city maps, 3D landmarks
and 3D city models (when available). 2D
city maps show detailed outlines of
buildings, visible land use, landscape
features, and detailed railroad
Menu Item
Android Auto Preferences
Enable Android Auto
infrastructure for the most essential cities
around the globe.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourism value.
Note: Android Auto must be switched on
prior to plugging your device.
You can then plug your device into a USB
port. See USB Port (page 297).
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