Deutsch
EnglishSYNC? 3 -> Using Voice Recognition for your Ford Ecosport 2012-2022
SYNC™ 3
The cellular profile, media device index,
To switch this feature off:
Menu Item
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when the
cellular phone or media player is
connected.
Settings
Automatic
System
In this menu selection, you
If you sell or transfer your vehicle, we
recommend you perform a Master Reset
to erase all stored information. You can
find more information about the Master
Reset in General Settings. See Settings
(page 355). System data cannot be
accessed without special equipment and
access to your vehicle's SYNC 3 module.
Ford Motor Company and Ford of Canada
do not access the system data for any
purpose other than as described absent
consent, a court order, or where required
by law enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
can change the selection
for automatic updates to
OFF.
Updates
Support
The SYNC support team is available to
help you with any questions you are not
able to answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
Sunday, 10:30am-7:30pm EST.
United States: 1-800-392-3673.
Canada: 1-800-565-3673.
Times are subject to change due to
independently of Ford Motor Company and
Ford of Canada.
holidays.
Privacy Information
USING VOICE RECOGNITION
When you connect a cellular phone to
SYNC 3, the system creates a profile within
your vehicle that links to that cellular
phone. This profile helps in offering you
more cellular features and operating more
efficiently. Among other things, this profile
may contain data about your cellular
phone book, text messages (read and
unread), and call history, including history
of calls when your cell phone was not
connected to the system. In addition, if you
connect a media device, the system
The SYNC 3 system allows you to use voice
commands, to control features like audio
and phone. By using voice commands, you
can keep your hands on the wheel and your
eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
creates and retains an index of supported
media content. The system also records a
short diagnostic log of approximately 10
minutes of all recent system activity. The
log profile and other system data may be
used to improve the system and help
diagnose any problems that may occur.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
327
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Voice Command
Main Menu
Action and Description
Brings you to the main menu.
Go back
Returns you to the previous screen.
Ends the voice session.
Cancel
List of Commands
Gives you a list of possible voice commands.
___ List of Commands You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
Phone List of Commands
Navigation List of Commands
Next Page
Previous Page
Help
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Gives you available commands you can use on the current
screen.
Audio Voice Commands
Included here are some of the most
popular commands for each SYNC 3
feature.
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of a
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
Voice command
Description
Sirius Channel ___
*
You can say the Sirius channel name or number
such as "Sirius channel 16".
You can also turn to a Sirius channel by saying the channel's name, such as "The Pulse".
AM ___
Allows you to tune to a specific FM or AM
frequency such as "88.7 FM" or "1580 AM".
FM ___
FM ___ HD ___
*
Allows you to tune to a specific HD frequency
such as “88.7 FM HD 1”.
328
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Voice command
Bluetooth Audio
Description
Allows you to listen to music on your Bluetooth-
connected device.
USB
Allows you to listen to music on your USB
connected device.
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist, The Beatles" or "Play song,
Penny Lane".
Play Audiobook ___
Browse ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse The Beatles" or "Browse folk".
* This option may not be available in all markets or may require a subscription.
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say:
Voice command
Description
Pair Phone
Follow the on-screen instructions to complete the pairing
process. See Settings (page 355).
329
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Making Calls
___ is a dynamic listing, meaning that for
phone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following:
Voice command
Description
Call ___
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___ at ___
Dial ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Allows you to dial a specific number such as “Dial 867-5309”.
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands:
Voice Command
Description
<0-9>
If the full number was not entered with the first command, you
can continue saying the number.
Dial
Tells SYNC 3 to make the phone call.
Delete
Clear
Tells SYNC 3 to erase the last block of digits stated.
Tells SYNC 3 to erase the entire number.
Text Message Voice Commands
To access text message options, press the voice button and say:
Voice command
Description
Listen to Message
Listen to text message ___
Reply to Message
You can say the number of the message you
would like to hear.
330
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
commands to set a destination or find a
Navigation Voice Commands(If
point of interest.
Equipped)
___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or an address.
Setting a Destination
You can use any of the following
You can find an address, a point of interest (POI), or search for points of interest
by category:
Voice command
Find an Address
Find a ___
Description
Allows you to enter the address search functionality.
State the name of the POI category you would like to search for
such as "Find restaurants".
Find POI
Allows you to enter the POI search functionality.
Find Intersection
Allows you to enter the intersection search functionality.
Destination Nearest State the name of the POI category you would like to search for
___ nearby such as "Destination nearest restaurants".
Destination Previous Allows you to see a list of your previous destinations.
Destination
Destination Home
Allows you to route to your home address.
In addition, you can say these commands when a route is active:
Voice command
Cancel Route
Detour
Description
Cancels the current route.
Allows you to select an alternate route.
Repeats the last guidance prompt.
Shows the current route.
Repeat Instruction
Show Route
Where Am I
Zoom in
Provides current location.
Allows you to zoom in on the map.
Allows you to zoom out from the map.
Zoom out
331
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Mobile App Voice Commands (If Equipped)
The following voice commands are always available:
Voice command
Description
Mobile Apps
SYNC 3 will prompt you to say the name of an app to start it on
SYNC 3.
List Mobile Apps
Find Mobile Apps
SYNC 3 will list all of the currently available Mobile Apps.
SYNC 3 will search and connect to compatible app(s) running on
your mobile device.
There are also voice commands that you can use when app(s) are connected to
SYNC 3:
Voice command
Description
Say the name of an At any time, you can say the name of a mobile app to start the
app mobile app on SYNC 3.
Say the name of an SYNC 3 will list the available voice commands for the specified
app, followed by
help
app if the app is running on SYNC 3.
SiriusXM Traffic and Travel Link
Voice Commands(If Equipped)
SiriusXM Traffic and Travel Link may not
be available in all markets. Activation and
a subscription are required.
You can say the following commands to access SiriusXM Traffic and Travel Link:
Voice command
Description
Show Traffic
Displays a list of traffic incidents.
Show Weather Map Displays the current weather map.
Show Fuel Prices
Displays a list of fuel prices.
Show 5 Day Fore-
cast
Displays the 5 day weather forecast.
Help
332
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™ 3
Voice Settings Commands
You can say the following commands to access the voice settings:
Voice command
Description
Voice Settings
Allows you to enter the voice settings functionality.
Sets standard prompting with longer prompts.
Interaction Mode
Standard
Interaction Mode
Advanced
Sets advanced prompting with shorter prompts.
Phone Confirmation On Allows the system to confirm before making a phone call.
Phone Confirmation Off The system does not confirm before placing a call.
Voice Command Lists On The system displays a short list of available commands.
Voice Command Lists Off The system does not display the list of commands.
To disable this automatic fan speed
You can use the volume control to adjust
reduction feature during voice sessions,
the volume of the system voice prompts.
press and hold the climate control AC and
While prompt is active, adjust the volume
Recirculated air buttons simultaneously,
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence.
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. Fan
speed can also be adjusted normally during
a voice session, simply press fan buttons (or
turn fan knob) to increase or decrease fan
speed to desired setting.
333
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
