SYNC? -> Using Voice Recognition for your Ford Ecosport 2012-2022
SYNC™
things, this profile may contain data about
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See SYNC™Applications and Services
(page 306).
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
Initiating a Voice Session
Press the voice button. A list of
available voice commands
appears in the display.
No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
Global Voice Commands
These voice commands are always
available. You can say them at any time.
Global voice commands
Help
Gives you available commands you can use
on the current screen.
List of Commands
Cancel
Gives you a list of possible voice
commands.
This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™
Helpful Hints
System Interaction and Feedback
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.
•
Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.
command spoken before this does not
register with the system.
•
•
Speak naturally, without long pauses
between words.
Adjusting the Interaction Level
You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.
Press the voice button. When
prompted, say:
Voice Command
Voice Settings
Action and Description
Then either of the following:
Interaction Mode Standard
Provides more detailed interaction and
guidance. (Recommended for first time
users.)
Interaction Mode Advanced
Provides less audible interaction and guid-
ance.
Phone Confirmation
Using phone confirmations the system
asks you to verify before placing any calls.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing
SYNC™
To adjust this setting press the voice button, when prompted say:
Voice Command
Action and Description
Voice Settings
Then any of the following:
Phone Confirmation Off
When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation On
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
USING SYNC™ WITH YOUR
PHONE
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's
Bluetooth feature before starting the
search. See your device's manual if
necessary.
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
•
•
•
•
•
Answering an incoming call.
Ending a call.
Dialing a number.
Redialing.
Call waiting notification.
Caller ID.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the OK button.
5. Select the option to add. This starts
the pairing process.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
downloading your phonebook.
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