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EnglishUsing this Owner's Manual -> Reporting safety defects for your BMW X3 2004-2010
Reporting safety defects
For US customers
The following only applies to vehicles owned
and operated in the US.
If you believe that your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration,
NHTSA, in addition to notifying BMW of North
America, LLC, P.O. Box 1227, Westwood, New
Jersey 07675-1227, Telephone 1-800-831-
1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you and your dealer or BMW
of North America, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153) or go to
trator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety by
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may call
1-800-333-0510 toll-free from anywhere in
Canada or 1-613-993-9851 from the Ottawa
region and from other countries, or contact
Transport Canada by mail at: Transport
Canada, ASFAD, Place de Ville, Tower C,
330 Sparks Street, Ottawa, ON, K1A 0N5.
You can also obtain other information about
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