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EnglishMobility -> Giving and receiving assistance for your BMW X3 2004-2010
Giving and receiving assistance
Initiating an emergency call*
Receiving assistance
Press button 1 for at least 2 seconds.
The LED above the button lights up. As soon as
a voice connection to the BMW Assist
Response Center has been established, the
LED flashes. If the LED flashes, but you are
unable to hear the emergency Response Cen-
ter, you may still be heard by the Response
Center.
The Roadside Assistance of the BMW Group
offers you assistance in the event of a break-
down around the clock, as well as on weekends
and public holidays.
The phone numbers of the Roadside Assis-
tance control center in your home country can
be found in the Contact brochure.
In the case of vehicles with the corresponding
equipment, you can use buttons in the head-
liner to contact Roadside Assistance or initiate
an emergency call.
For technical reasons, the emergency call
cannot be guaranteed under the most
unfavorable conditions.<
Under certain conditions, an emergency call is
initiated automatically immediately after a
severe accident. The automatic emergency call
is not affected by the button being pressed.
When the emergency call is initiated, a tele-
phone connection is established to the BMW
Assist Response Center.
In vehicles with BMW Assist enabled, if the cur-
rent position of your vehicle can be determined,
it will be transmitted to the BMW Assist
Response Center.
Roadside Assistance*
Press button 2 for at least 2 seconds.
The LED above the button lights up. As soon as
a voice connection to Roadside Assistance has
been established, the LED flashes.
The conditions for initiating an emergency call
or contacting Roadside Assistance:
>
>
Ignition key in position 1 or higher
On a country-specific basis, with BMW Assist
enabled, the current position of your vehicle is
determined at the same time.
The car phone is logged on to a mobile tele-
phone network
>
The emergency call system is operable
Warning triangle*
Access to buttons*
To open the cover:
Briefly press the cover, refer to arrow.
The warning triangle is stored behind the right
side panel in the cargo area.
1
2
Emergency call
To open the side trim panel: press the button.
Roadside Assistance
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3. Switch off any electrical systems and com-
ponents in both vehicles.
First-aid kit*
Some of the articles in the first-aid kit may be
used within a limited time only. Check the expi-
ration dates of the contents regularly and
replace the contents in a timely fashion as
needed.
Ensure that there is no contact between
the bodywork on the two vehicles; other-
wise, there is a danger of short circuits.<
Connecting jumper cables
Connect the jumper cables in the correct
order; failure to do so could generate
sparks and cause injury.<
In your BMW, the so-called jump starting termi-
nal in the engine compartment functions as the
positive battery terminal, also refer to engine
compartment overview on page 98. The
symbol + is embossed on the cover.
1. Open the cover of the BMW jump starting
The first-aid kit is located under the front pas-
senger's seat.
terminal, refer to arrow 1.
To open: pull the handle and fold the cover
downward.
To close: fold the cover up.
Jump starting
When your battery is discharged, you can use
two jumper cables to start the engine of your
BMW with power from the battery in another
vehicle. You can also use the same method to
help start another vehicle. Use only jumper
cables with fully-insulated clamp handles.
2. Connect one terminal clamp of the posi-
tive/+ jumper cable to the positive terminal
of the battery or to a jump starting terminal
of the vehicle providing starting assistance.
To avoid the risk of potentially fatal injury,
always avoid all contact with electrical
components while the engine is running. Care-
fully comply with the following instructions to
avoid personal injury and/or damage to one or
both vehicles.<
3. Connect the second terminal clamp of the
positive/+ jumper cable to the positive ter-
minal of the battery or to a jump starting ter-
minal of the vehicle to be started.
4. Connect one terminal clamp of the nega-
tive/– jumper cable to the negative terminal
of the battery or to an engine or body
ground of the vehicle providing assistance.
Your BMW has a special nut that serves as
the body ground or negative terminal, refer
to arrow 2.
Preparing
1. Check whether the battery of the other
vehicle has a voltage of 12 Volts and
approximately the same capacitance in Ah.
This information can be found on the bat-
tery.
5. Connect the second terminal clamp of the
negative/– jumper cable to the negative ter-
minal of the battery or to the engine or body
ground of the vehicle to be started.
2. Switch off the engine of the vehicle provid-
ing assistance.
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Starting engine
Access to screw thread
Front
1. Start the engine of the assisting vehicle and
let it run at a slightly elevated idling speed
for a few minutes.
Push the cover in the bumper out of the recess
with a screwdriver.
2. Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes before another attempt
in order to allow the discharged battery to
recharge.
3. Let the engines run for a few minutes.
4. Disconnect the jumper cables by reversing
the connection sequence.
If need be, have the battery checked and
recharged.
Rear
Never use spray fluids to start the
engine.<
Press on the mark provided on the cover.
Being towed
Make sure that the ignition key is in posi-
tion 1; otherwise, the steering lock will
Tow starting and towing
engage, making it impossible to steer the vehi-
cle. There is no power assist with the engine
switched off. It is therefore necessary to exert
increased effort for braking and steering.<
Obey all applicable laws and guidelines
for tow starting and towing.<
Do not allow any passengers other than
the driver to ride in a vehicle that is being
towed.<
Switch on the hazard warning flashers depend-
ing on the local regulations. If the electrical sys-
tem fails, mark the vehicle to be towed, e.g. with
a sign or warning triangle in the rear window.
Using tow fitting
The threaded tow fitting is stored in the
onboard tool kit, refer to page 104, and must
always remain in the vehicle. It can be screwed
in at the front or rear of the BMW.
Manual transmission
Gearshift lever in neutral.
Only use the tow fitting that comes with
the vehicle and screw it in as far as it will
go. Use the tow fitting only for towing on roads.
Avoid lateral loading of the tow fitting, e.g. do
not lift the vehicle by the tow fitting. Otherwise,
the tow fitting and the vehicle can be dam-
aged.<
Automatic transmission
Selector lever in position N.
Changing selector lever positions, refer to
page 39.
Do not exceed a towing speed of
45 mph/70 km/h and a towing distance
of 90 miles/150 km; otherwise, the automatic
transmission may be damaged.<
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Towing methods
To avoid damage, do not lift the vehicle by
the tow fitting or body and suspension
parts.<
In some countries, towing with tow bars or
ropes on public roads is not permitted. Familiar-
ize yourself with the regulations on towing in the
specific country.
With tow bar
Have the X3 transported only on a flat bed.
The towing vehicle must not be lighter
than the vehicle to be towed; otherwise,
it will not be possible to safely control vehicle
response.<
Tow starting
If possible, do not tow start the vehicle; jump
start the engine instead, refer to page 114.
Vehicles equipped with catalytic convertors
should only be tow started when the engine is
cold. It is not possible to tow start an engine
equipped with an automatic transmission.
The tow fittings used should be on the same
side on both vehicles. Should it prove impossi-
ble to avoid mounting the tow bar at an offset
angle, please observe the following:
>
Clearance and maneuvering capability will
be strictly limited in corners.
1. Switch on hazard warning flashers, comply
with local regulations.
2. Switch on ignition, refer to page 37.
3. Shift into 3rd gear.
>
When mounted at an angle, the tow bar will
exert lateral forces, tending to push the
vehicle sideways.
4. Have the vehicle tow-started with the clutch
depressed and slowly release the clutch.
After the engine starts, immediately
depress the clutch again.
Secure the tow bar to the tow fittings
only. Otherwise, other vehicle parts could
be damaged.<
5. Stop at a suitable location, remove the tow
bar or rope and switch off the hazard warn-
ing flashers.
With tow-rope
When starting off in the towing vehicle, make
sure that the tow-rope is taut.
6. Have the vehicle checked.
To avoid jerking and the associated
stresses on vehicle components when
towing, always use nylon ropes or nylon straps.
Secure the tow rope to the tow fittings only.
Otherwise, other vehicle parts could be dam-
aged.<
Do not activate the HDC Hill Descent
Control during tow starting, refer to
page 51.<
With tow truck
Do not tow the X3 with only the front or
rear axle raised; otherwise, the wheels
could lock and the transfer case could be dam-
aged.<
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