AT A GLANCE -> Voice activation system for your BMW X2 2017-2022

Voice activation system  
AT A GLANCE  
Voice activation system  
Always say commands in the language of the  
Vehicle features and  
options  
voice activation system.  
This chapter describes all standard, country-spe‐  
cific and optional features offered with the series.  
It also describes features and functions that are  
not necessarily available in your vehicle, e.g., due  
to the selected options or country versions. This  
also applies to safety-related functions and sys‐  
tems. When using these functions and systems,  
the applicable laws and regulations must be ob‐  
served.  
Using the voice activation  
system  
Activating the voice activation  
system  
1.  
Press the button on the steering  
wheel.  
2. Wait for the signal.  
3. Say the command.  
Concept  
This symbol indicates that the voice acti‐  
Most functions displayed on the Control Display  
can be operated by voice commands via the  
voice activation system. The system supports  
you with announcements during input.  
vation system is active.  
No other commands may be available. In this  
case, operate the function via iDrive.  
Terminating the voice activation  
system  
General information  
Press the button on the steering wheel  
or ›Cancel‹.  
Functions that can only be used when the ve‐  
hicle is stationary can only be operated via  
the voice activation system to a limited ex‐  
tent.  
Possible commands  
The system uses a special microphone on  
the driver's side.  
›...‹ in the Owner's Manual denotes verbal in‐  
structions to use with the voice activation  
system.  
General information  
Most menu items on the Control Display can be  
spoken as commands.  
Commands from other menus can also be spo‐  
ken.  
Functional requirements  
You can also select list entries such as phone list  
entries via voice activation. Read these list en‐  
tries out loud exactly as they are shown in the re‐  
spective list.  
A language must be set via iDrive that is sup‐  
ported by the voice activation system. To set  
the language, refer to page 46.  
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Voice activation system  
AT A GLANCE  
Displaying possible commands  
The following is displayed in the top area of the  
Control Display:  
Settings  
Setting the voice dialog  
You can set the system to use standard dialog or  
a short version.  
Some possible commands for the current  
menu.  
Some possible commands from other me‐  
nus.  
The short version of the voice dialog plays back  
short messages in abbreviated form.  
Status of the voice recognition.  
Via iDrive:  
Encrypted connection is not available.  
1. "My Vehicle"  
2. "iDrive settings"  
3. "Language"  
Example: opening the tone  
settings  
4. "Speech mode:"  
5. Select the desired setting.  
The commands of the menu items are spoken  
just as they are selected via the Controller.  
1. Switch on the Entertainment sound output, if  
needed.  
Speaking during voice output  
It is possible to answer during inquiries of the  
voice activation system. The function can be de‐  
activated if inquiries are often undesirably inter‐  
rupted, for instance due to background noise or  
conversations in the vehicle.  
2.  
Press the button on the steering  
wheel.  
3. ›Media and radio‹  
4. ›Tone‹  
Via iDrive:  
Help on the voice activation  
system  
1. "My Vehicle"  
2. "iDrive settings"  
›Help with voice activation‹: have information  
on the operating principle of the voice activa‐  
tion system read out loud.  
3. "Language"  
4. "Speaking during voice output"  
›Help‹: have help for the current menu read  
out loud.  
Online speech processing  
Online speech processing provides a dictation  
function, a natural method of entering destina‐  
tions and improves the quality of voice recogni‐  
tion. To use the functions, data is transmitted to  
a service provider via an encrypted connection  
and stored locally there.  
Information for Emergency  
Requests  
Do not use the voice activation system to initiate  
an Emergency Request. In stressful situations,  
the voice and vocal pitch can change. This can  
unnecessarily delay the establishment of a tele‐  
phone connection.  
Via iDrive:  
1. "My Vehicle"  
2. "iDrive settings"  
3. "Language"  
Instead, use the SOS button, refer to page 270,  
close to the interior mirror.  
4. "Server speech recognition"  
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Voice activation system  
AT A GLANCE  
Adjusting the volume  
Turn the volume button during the spoken in‐  
structions until the desired volume is set.  
Voice assistants from third-  
party providers  
The volume remains constant even if the vol‐  
ume of other audio sources is changed.  
Concept  
Some third-party providers provide digital voice  
assistants. Supported voice assistants can be  
used in the vehicle.  
The volume is stored for the driver profile  
currently used.  
General information  
Some of the functions are limited in the vehicle  
to prevent any impairment of safety while driving.  
System limits  
Certain noises can be detected and may lead  
to problems. Keep the doors, windows, and  
glass sunroof closed.  
Functional requirements  
Noises from the front passenger or the rear  
seat bench can impair the system. Avoid  
making other noise in the vehicle while  
speaking.  
Connected Voice Services purchased via  
ConnectedDrive Store.  
Same ConnectedDrive account used in the  
vehicle and in the BMW Connected app.  
Major language dialects can cause problems  
with the voice recognition feature. Speak loud  
and clear.  
Vehicle added in the BMW Connected app.  
Third-party account and BMW account are  
linked in the BMW Connected app.  
Smartphone connected to the vehicle via  
Bluetooth.  
Using the voice activation  
system of the smartphone  
Activation in the BMW  
Connected app  
Third-party assistants are set up in the BMW  
Connected app.  
A smartphone connected to the vehicle can be  
used via voice activation.  
Activate voice command response on the smart‐  
phone for this purpose.  
Follow the instructions in the app.  
1.  
2.  
Press and hold the button on the  
steering wheel for approx. 3 seconds.  
Activation in the vehicle  
An authorization for the use of the voice assistant  
is required every time before starting a trip.  
Voice command response is activated on the  
smartphone.  
1. Authorizing voice assistants from third-party  
providers:  
Release the button.  
Connect the smartphone to the vehicle  
via Bluetooth.  
If activation is successful, a confirmation ap‐  
pears on the Control Display.  
If it was not possible to activate voice command  
response, the list of Bluetooth devices appears  
on the Control Display.  
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Voice activation system  
AT A GLANCE  
Selects appropriate driver profile, refer to  
page 72.  
2.  
Press the button on the steering  
wheel.  
3. Wait for the signal.  
4. Say the specific activation word of the third-  
party provider and the desired command.  
Information about the active function is dis‐  
played on the Control Display.  
Malfunction  
In case of a malfunction, switch off the engine  
and start the engine again.  
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