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EnglishInformation -> Reporting safety defects for your BMW i5 2023-2025
Information
NOTES
Under the hood
Windshield
The engraved vehicle identification number
can be found under the hood on the right-hand
side of the vehicle.
The vehicle identification number can also be
found behind the windshield.
iDrive
Right nameplate
It is also possible to display the vehicle identifi-
cation number via iDrive.
1.
Apps menu
2. "All apps"
3. "Mobile devices"
4. "Settings"
5. "Vehicle ID (VIN):"
Reporting safety defects
The vehicle identification number can be found
on the nameplate, on the right-hand side of
the vehicle.
For US customers
The following only applies to vehicles owned
and operated in the US.
Left nameplate
If you believe that the vehicle has a defect
which could cause a crash or could cause in-
jury or death, you should immediately inform
the National Highway Traffic Safety Adminis-
tration (NHTSA), in addition to notifying BMW
of North America, LLC, P.O. Box 1227, West-
wood, New Jersey 07675-1227, Telephone
1-800-831-1117.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
The vehicle identification number can be found
on the nameplate, on the left-hand side of the
vehicle.
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Information
NOTES
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or BMW of North America, LLC.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go to
trator, NHTSA, 1200 New Jersey Avenue, SE.,
Washington, DC 20590. You can also obtain
other information about motor vehicle safety
For Canadian customers
Canadian customers who wish to report a
safety-related defect to Transport Canada, De-
fect Investigations and Recalls, may call the
toll-free hotline 1-800-333-0510. You can also
obtain other information about motor vehicle
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