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EnglishBreakdown Assistance -> What to do after an accident for your BMW i5 2023-2025
Breakdown Assistance
MOBILITY
General information
Only press the SOS button in the headliner in
an emergency.
Manual triggering
To initiate an emergency call manually, pro-
ceed as follows:
For technical reasons, the emergency call can-
not be guaranteed under unfavorable condi-
tions.
1. Tap the cover flap.
2. Press and hold the SOS button in the head-
liner until the LED near the button illumi-
nates green.
Overview
▷
▷
The LED is illuminated green when an
Emergency Call has been initiated.
If a cancel prompt appears on the control
display, the emergency call can be aborted.
If the situation allows, wait in the vehicle
until the voice connection has been estab-
lished.
The LED flashes green when the connec-
tion to the BMW Response Center has been
established.
The SOS button is located in the head-
liner.
Malfunction
The function of the emergency call may be im-
paired.
Functional requirements
The LED near the SOS button flashes for ap-
proximately 30 seconds. A Check Control mes-
sage is displayed.
To use the emergency call, the following func-
tional requirements must be met:
▷
▷
Standby state is switched on.
Have the vehicle checked by an authorized
service center or another qualified service cen-
ter or repair shop.
The Emergency Call system is functioning
correctly.
▷
The integrated SIM card in the vehicle has
been activated.
What to do after an accident
Automatic triggering
Under certain conditions, for example if the
airbags are deployed, an emergency call is au-
tomatically triggered immediately after an acci-
dent of corresponding severity. Automatic Col-
lision Notification is not affected by pressing
the SOS button.
General information
After an accident, take the following safety
precautions for the high-voltage system:
▷
Apply the parking brake, then turn off drive-
ready state and standby state.
▷
▷
▷
Secure the accident site.
If an emergency call is placed, all other signal
tones and audio sources such as the Park Dis-
tance Control are muted.
Lock the vehicle after exiting.
Immediately inform the emergency res-
ponders, police, fire department, or towing
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Online Edition for Part no. 01405B37D97 - II/24
Breakdown Assistance
MOBILITY
service that the vehicle is equipped with
high-voltage system.
Towing
▷
▷
The vehicle must be recovered by an au-
thorized service center or another qualified
service center or repair shop.
Safety information
Warning
Do not inhale any gases escaping from the
high-voltage battery; if needed, maintain a
safe distance from the vehicle.
When towing while safety systems or driver
assistance systems are activated, the behav-
ior of the individual systems may lead to
an accident, e.g., due to automatic braking
or acceleration. There is a risk of accident,
injury, or property damage. Do not use the
corresponding safety systems or driver assis-
tance systems when towing.
Safety information
DANGER
Contact with live components can lead to
an electric shock. There is a risk of injury
or danger to life. After an accident, do not
touch any high-voltage components such as
orange colored high-voltage cables or parts
that are in contact with exposed high-voltage
cables.
Pushing the vehicle
To remove a broken-down vehicle from the
hazard area, it can be pushed for distances
of approx. 328 ft/100 m at a speed of max.
6 mph/10 km/h.
Additional information:
Warning
Rolling or pushing the vehicle, refer to
page 131.
Fluids in the high-voltage battery are corro-
sive. There is a risk of injury. Do not touch
fluids escaping from the high-voltage battery.
Transporting the vehicle
General information
The vehicle must be transported on a loading
platform or tow dolly.
Jump-starting
The vehicle must be transported by an author-
ized service center or another qualified service
center or repair shop.
General information
Have only an authorized service center or an-
other qualified service center or repair shop
perform the jump-start.
Safety information
Safety information
NOTICE
The vehicle can be damaged when towing
the vehicle with a single lifted axle. There is
a risk of damage to property. Have vehicle
transported on a loading platform or use a
tow dolly. Tow dollies must be used under
DANGER
Contact with live components can lead to an
electric shock. There is a risk of injury or dan-
ger to life. Do not touch any components that
are under voltage.
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Online Edition for Part no. 01405B37D97 - II/24
