Communications for your BMW 6 Series 2003-2010
Communications
This chapter summarizes how you operate
your BMW portable phone via the Control
Center or voice control and how you use
BMW Assist or TeleService.
Telephoning
damaged antenna can result in minor
burns.
Safety notes
If the antenna is damaged, have it replaced
immediately.<
For your own safety
Your car phone makes life more convenient
in many ways, and can even save lives in an
emergency. While you should consult your
portable phone's separate Owner's Manual
for a detailed description of safety precau-
tions and information, we request that you
direct your particular attention to the fol-
lowing:
Special environmental conditions
Always switch off your BMW portable
phone in areas where blasting work is
being conducted with explosives. The
phone signals could potentially act as a
high-frequency transmitter and set off
explosions.
Always switch off your BMW portable
phone in areas where an increased explo-
sion danger is present. This category
includes gas stations along with fuel and
chemical storage depots, etc., and all
areas in which the air can contain fuel,
chemicals or metal particles. Under these
conditions, your BMW portable phone
could conceivably generate sparks that
could lead to a fire or explosion. Always
observe all legal regulations governing the
use of portable phones in the vicinity of gas
stations, chemical factories and other
areas where an explosion potential exists.
Never use your BMW portable phone in air-
craft; do not use this portable phone in hos-
pitals, care centers or at other locations
where medical equipment may be in oper-
ation, such as accident sites, etc.
Adjustments
To avoid posing a danger to yourself
and other road users, never adjust the
system settings unless your vehicle is sta-
tionary.<
Using the phone in your vehicle
Using a portable phone while driving
is now illegal in many states and cit-
ies. Always use your hands-free system, or
stop your vehicle in an area where you will
not pose a safety hazard to other road
users.<
Vehicles and portable phones
Do not use your phone within a
garage, or near an open hood. The air
in these areas could contain fuel vapors,
and the portable phone might generate
sparks that could result in burns.
This same precaution applies to open lug-
gage compartment lids on vehicles
equipped for operation using natural gas or
hydrogen, and to all vehicles with luggage
compartment-mounted batteries.<
Your wireless service provider can furnish
you with more detailed information on legal
regulations governing the use of your
phone.<
Medical equipment
Portable phones can generate inter-
ference capable of preventing hearing
Antenna
aids and cardiac pacemakers from operat-
ing correctly. If you or any occupant of the
vehicle use such equipment, consult a phy-
sician or the manufacturer of the equip-
ment to determine whether it is adequately
shielded against high-frequency energy.<
When using the phone, ensure that all
persons in the area are at least 20 in/
50 cm from the antenna. Never use your
BMW portable phone if the antenna is dam-
aged. Contact between your skin and a
144
Batteries
Activating the
BMW portable phone*
Never attempt to dismantle your
BMW portable phone or its battery.
Use only approved battery types – the
wrong battery can destroy your portable
phone.
To avoid possible short circuits, after
removing a battery you should never allow
it to come into contact with metallic sur-
faces of any kind.<
Requirements for portable phones with
SIM card:
> Enter a Personal Identification Number,
PIN, if necessary
> Remove all keypad locks, refer to sepa-
rate Owner's Manual.
Before starting off, place the BMW portable
phone in the cradle. If a connection to
BMW Assist has been established, you
cannot use the BMW portable phone until
this connection has been terminated.
Disposing of used batteries
Return used batteries to a recycling
collection point or to your BMW cen-
ter.<
Inserting portable phone
1. Press button 1
Care instructions
2. To adjust the cradle to the portable
phone:
You can find what you need to know about
caring for your portable phone in the Caring
for your vehicle brochure and in the sepa-
rate portable phone Owner's Manual.
Slide the switch 2 toward the front or
rear if necessary
Operating options
You can operate the BMW portable phone*
with:
> The steering wheel, refer to page 11
> The Control Center, refer to page 146
> Voice control, refer to page 151.
3. If necessary, remove the protective cap
from the antenna connector on the back
of the portable phone
Telephoning with car phone:
BMW Assist calls
4. Insert the portable phone with the
antenna completely retracted
You can use the car phone via the hands-
free system for BMW Assist calls.
5. Press the cradle downwards.
When the status information "Car Phone" is
displayed in "Communication", only BMW
Assist calls are possible.
When the status information "Portable" is
displayed in "Communication", you can
operate the BMW portable phone via the
vehicle.
Removing portable phone
Press button 1.
For information on operating your
portable phone, please consult the
separate Owner's Manual.<
145
This volume for the hands-free system is
maintained, even if the other audio sources
are set to minimum volume.
Hands-free system
Coupe:
Depending on which key you have used to
open the vehicle, the last adjustment is
applied.
Operation using Control
Center
The following functions can be used via the
Control Center as soon as the BMW porta-
ble phone has been laid in the cradle:
Convertible:
> Entering unlock code
> Dialing a phone number
> Phone book
> Top 8
> Redialing
> Displaying accepted calls
> Displaying missed calls
> Text messages/SMS.
The hands-free microphone is located near
the interior rearview mirror or on the steer-
ing column.
Control Center, for principle details, refer to
page 16:
1. Press button.
The hands-free system is activated when-
ever you establish or receive a call using:
> The button on the steering wheel
> The Control Center
The start menu is opened
> Voice control.
Volume adjustment
2. Move the controller forwards to open
"Communication".
Turn the button during a call to select the
desired volume.
146
Entering unlock code
Accepting a call
if you are asked to enter the Unlock Code
by a message on the Control Display:
1. Select "Phone" and press the controller
Select "Accept" and press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if this
has been activated.
2. To enter the unlock code: select letters
and digits individually and press the
controller.
Each letter or digit of the unlock code is
displayed on the Control Display with
an asterisk.
Calling
Dialing phone numbers
To delete an incorrect digit:
Move the controller to the right to select
and press the controller
1. Select "Phone" and press the controller
3. Select "Confirm unlock code" and
press the controller.
2. Select "Dial" and press the controller
3. To enter the phone number: select dig-
its individually and press the controller.
Always enter the complete phone num-
ber consisting of area code and phone
number.
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone
number is transmitted, the entry is dis-
played.
To delete an incorrect digit:
Move the controller to the right to select
and press the controller
4. Select "Dial number" and press the
controller.
147
Dialing from phone book
1. Select "Phone" and press the controller
Ending a call
1. If necessary, select the telephone num-
ber
2. Select "A - Z" and press the controller.
An alphabetical listing of all the entries
in the phone book appears on the Con-
trol Display.
To run a targeted search for an entry,
select the first letter of the entry and
press the controller.
The first entry that starts with this letter
is displayed
3. Select the desired entry
2. Press the controller.
Other menu items are displayed
3. Select "End call" and press the control-
ler.
4. Press the controller.
Other menu items are displayed
5. Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the
portable phone under one name, e.g. office
and home, the name is shown once for
each phone number.
Phone book
After inserting the portable phone in the
cradle, the phone book is transferred from
the portable phone into the vehicle. This
also applies to portable phones with a SIM
card; the phone book of the SIM card will
not be transferred. Loading the phone book
can take several minutes.
Adding digits to phone numbers
You can add other digits to a phone num-
ber stored in the phone book, e.g. to call a
specific extension:
1. Select "Phone" and press the controller
2. Select "A - Z" and press the controller
3. Select the desired entry
148
4. Press the controller.
Other menu items are displayed
> "Top 8"
> "Redial"
5. Select "Add digits" and press the con-
troller
> "Received calls"
> "Missed calls"
6. To supplement the phone number:
select digits individually and press the
controller
7. Select "Dial number" and press the
controller.
Lists
Your phone stores phone numbers you
have dialed and calls you missed. If the
caller is entered in the phone book, the
name of the caller is displayed instead of
the phone number.
3. Press the controller
4. Select the desired entry
You can select the desired subscriber from
the list and establish the connection.
Four lists are available:
> "Top 8".
The eight numbers called most fre-
quently via the list "A - Z" are automati-
cally stored in the Top 8 list. The num-
ber called most often appears at the top
of the list
> "Redial".
5. Press the controller.
Other menu items are displayed
The last eight phone numbers you have
dialed are automatically stored. The last
number dialed is at the top of the list
6. Select "Call" and press the controller.
The system dials the number.
> "Received calls".
The phone numbers of the last eight
calls accepted while the portable phone
was in its cradle are stored. Here, it
must be possible for the telephone
number of the caller to be sent
Deleting individual entries
1. Select the desired entry from the list
2. Press the controller.
Other menu items are displayed
> "Missed calls".
3. Select "Delete" and press the control-
ler.
The entry is deleted.
The phone numbers of the last eight
calls not accepted while the portable
phone was in its cradle are stored.
Here, it must be possible for the tele-
phone number of the caller to be sent.
Dialing from a list
To select an entry and establish a connec-
tion:
1. Select "Phone" and press the controller
2. Select the list:
149
Deleting entire list
1. Select an entry from the list
2. Press the controller.
Other menu items are displayed
3. Select "Delete all numbers" and press
the controller.
The list is deleted.
Text messages/SMS
The symbol on the Control Display
shows that you have received a new text
message. The symbol is no longer dis-
played after there are no unread text mes-
sages.
The number of text messages that can be
stored depends on the memory capacity of
your BMW portable phone.
Touch tone dialing
Touch tone numbers are required for
access to network services or to control
devices, e.g. remote access to an answer-
ing machine.
Displaying text messages/SMS
1. Select "SMS" and press the controller.
This function can only be used during a
call.
1. Establish a connection
The list of received text messages is
displayed on the Control Display.
The symbol indicates unread text
messages
2. Press the controller.
Other menu items are displayed
2. Select the desired text message and
press the controller.
The text message is displayed.
3. Select "Keypad" and press the control-
ler
4. Select the desired digits and press the
controller.
Each digit is sent immediately.
150
To close the text message:
Move the controller forwards to select
and press the controller.
Voice commands
In ignition key position 2:
1. Briefly press the button on the steer-
ing wheel.
Calling sender
A sound signal indicates operating
readiness
1. Select the desired text message and
press the controller.
The text message is displayed
2. Speak voice commands.
To have the system list the voice com-
mands possible in each case:
2. Select "Options" and press the control-
ler
{Help}.
3. Select "Call sender" and press the con-
troller.
The selected sender is called.
Canceling operation via voice
control
Briefly press the button on the steering
wheel
or
Deleting text messages/SMS
1. Select the desired text message and
press the controller.
The text message is displayed
{Cancel}.
2. Select "Options" and press the control-
ler
In dialogs where text of any kind can be
spoken, e.g. a name, canceling is only pos-
sible using the button. Voice control dia-
log is automatically interrupted when an
incoming call is received.
3. Select "Delete" and press the control-
ler.
The text message of the portable phone
is deleted.
Voice commands
In addition to the commands described in
this Owner's Manual, alternative com-
mands are often possible for the same
functions, e.g.:
Operation by voice control*
The concept
{Dial name} or {Name}.
You can operate your portable phone with-
out having to remove your hands from the
steering wheel. The system operates on
the basis of voice commands that you learn
easily after using them a few times. In addi-
tion, you are also supported by instructions
or questions.
Digits from zero to nine are understood.
You can say each digit individually or group
them into a sequence of three to five digits
to speed up the process.
Symbols used
{...} Identifies voice commands.
{{...}} Identifies instructions generated
by the system.
151
An example: dialing a phone number
Start the dialog:
Briefly press the button on the steering
wheel.
Voice command
{Dial number}
e.g. {123 456 7890}
{Dial}
Response
{{Please say the number}}
{{123 456 7890. Continue?}}
{{Dialing number}}
Volume adjustment
Correcting unlock code
You can adjust the volume for the instruc-
tions from the system:
After the sequence of digits has been
repeated by the system, the unlock code
can be corrected.
1. {Correct number}.
The block of digits is deleted
2. Speak the new unlock code on
request
3. {Send unlock code}.
Deleting unlock code
{Delete number}.
Turn the button during an instruction to
select the desired volume.
Canceling operation
This volume for the instructions is main-
tained, even if the other audio sources are
set to minimum volume.
{Cancel}.
Calling
Depending on which key you have used to
open the vehicle, the last adjustment is
applied.
Dialing a phone number
1. {Dial number}.
The dialog for establishing a tele-
phone connection is called up
First steps
2. Say the phone number.
For telephone calls abroad, say
{Plus} and then the country code
Entering unlock code
You can protect your BMW portable phone
against misuse with a four-digit unlock
code.
3. {Dial}.
The connection to the desired sub-
scriber is established.
1. {Input unlock code}.
The dialog for entering the unlock
code is started
2. Speak unlock code
3. {Send unlock code}.
152
Correcting phone number
Reading out and selecting entries
After the last spoken sequence of digits
has been repeated by the system, you can
delete this sequence of digits.
You can have all the entries of your voice
phone book read out in the order of input
and select a certain entry to establish a
connection:
{Correct number}.
The digits are deleted.
1. {Read phone book}.
The dialog for reading the phone
book is called up
The command {Correct number} can be
repeated as often as you like.
2. {Dial number} when the desired
entry is read out.
Deleting input
{Delete} is used to delete all the digits
entered so far.
Redialing
{Redial} dials the last phone number
dialed.
Voice phone book
You can create a voice phone book with
up to 50 phone numbers and names. The
names and phone numbers in the voice
phone book are independent of the mem-
ory of your BMW portable phone.
Deleting an entry
You can delete any entry from the voice
phone book.
1. {Delete name}.
The dialog for deleting an entry is
called up
Storing an entry
An entry always consists of a name and
phone number.
2. Speak the name on request
3. Confirm the prompt with {Yes}.
1. {Save name}.
The dialog for storing a name is
called up
Deleting all entries
{Delete phone book} deletes all entries in
the phone book.
2. Speak name and repeat entry upon
request.
1. {Delete phone book}.
The dialog for deleting the phone
book is called up
The duration of the name in the
phone book must not exceed
approx. 2 seconds
2. Confirm the prompt with {Yes}
3. Speak the phone number upon
request
3. Confirm the repeated prompt with
{Yes}.
4. To save the phone number:
{Save}.
Selecting an entry
The connection to the phone number of the
selected entry is established.
1. {Dial name}.
The dialog for selecting an entry is
called up
2. Speak the name on request
3. Confirm the prompt with {Yes}.
153
Notes
The voice commands were available
in English on going to print. Other lan-
guages are currently not available.
To operate the portable phone via the voice
command system, refer to page 20.<
Important for voice commands
For voice commands, bear the following in
mind:
> Issue the commands fluently and at
normal volume, avoiding excessive
emphasis and pauses
> Keep the doors, windows and glass
roof closed to prevent interference from
ambient noise
> Avoid other sources of noise in the
vehicle while speaking, and ask other
vehicle occupants to refrain from talk-
ing while you are using the system.
154
TeleService , BMW Assist
*
*
To transmit position data, the vehicle must
be able to determine the current position.
This is displayed on the Control Display. In
order to enable and update TeleService or
BMW Assist, a GPS signal must be present.
TeleService
TeleService supports you in communicat-
ing with your BMW center. The installed car
phone can be used to transmit data on the
service status of your vehicle or on legally
mandated inspections directly to your
BMW center. This is the same data that is
also stored for CBS Condition Based Ser-
vice in the ignition key. Your BMW center
can then contact you, and you can make an
appointment that suits you while you are
still on the road. Your advantage is that
your BMW center can prepare in advance
for the required maintenance work. The
functions of TeleService are country-spe-
cific: the data on the service status of your
vehicle or on legally mandated inspections
is transmitted on a country-specific basis
either automatically before they fall due or
simultaneously when you call your BMW
center. Your BMW center will be glad to
provide more detailed information.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Leave the ignition key in position 1 during
the entire operation.
Control Center, for principle details, refer to
page 16:
1. Press button.
The start menu is opened
BMW Assist
BMW Assist provides you – in addition to
TeleService – with other services, e.g. the
position data of your vehicle can be trans-
ferred to the BMW Assist emergency call
center if an emergency call is started.
2. Press the controller to open the menu
3. Select "Communication interface" and
press the controller
Many functions of BMW Assist depend on
the individually agreed contract. The data
transmission, e.g. of CBS Condition Based
Service, is different in individual countries.
4. Select "BMW Service settings" and
press the controller
The subscriber agreement must be com-
pleted successfully before using the BMW
Assist services.
Requirements
The installed car phone is logged on to a
portable telephone network. This network
must be able to transmit the services.
5. Select "Service Status" and press the
controller
155
Automatic service notification*
The data on the service status of your vehi-
cle or on legally mandated inspections is
transmitted automatically directly to your
BMW center prior to the due date. You can
check when the BMW center is notified.
Control Center, for principle details, refer to
page 16:
1. Open the start menu
2. Press the controller to open the menu
6. Select "Enable services" and press the
controller.
3. Select "Service" and press the control-
ler
TeleService and, if applicable, BMW
Assist is enabled; data exchange with
the service center starts.
4. Select "Service requirements" and
press the controller
Enabling takes a few minutes. The status is
displayed on the Control Display. If you
open another menu, the enable process
continues to run in the background.
5. Select "Service notification" and press
the controller.
These services are enabled.
Services offered
The following special aspects apply to the
services of TeleService and BMW Assist:
> The range of services offered is coun-
try-dependent
Breakdown assistance
> Voice contact is established or data are
transferred in dependence on the
equipment and the country. In some
countries, both are possible
You can call Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
Control Center, for principle details, refer to
page 16:
> The data that is transferred can be the
vehicle data, your current position or
the data of CBS Condition Based Ser-
vice.
1. Open the start menu
2. Press the controller to open the menu
3. Select "Service" and press the control-
ler
156
Contact to Roadside Assistance will be
established.
Setting up contact to your BMW
center or BMW Customer Relations
You can contact your BMW center, e.g. to
arrange a service appointment.
For information related to your vehicle, call
the BMW Customer Relations.
Control Center, for principle details, refer to
page 16:
4. Select "BMW Service" and press the
controller
1. Open the start menu
2. Press the controller to open the menu
3. Select "Service" and press the control-
ler
4. Select "BMW Service" and press the
controller
5. Select the desired BMW center
> "Service Request"
> "Customer Relations"
5. Select "Roadside Assistance" and
press the controller.
6. Press the controller
7. Select "Start service" and press the
controller.
If the current position can be deter-
mined, the current vehicle location is
displayed
Contact to the desired BMW center is
established.
6. Select "Start service" and press the
controller.
157
To enable roaming:
Adapting TeleService or
BMW Assist
1. Open the start menu
2. Press the controller to open the menu
Displaying and updating services
3. Select "Communication interface" and
press the controller
You will be informed about the changes in
the scope of TeleService or BMW Assist. In
this case, you should update the services.
4. Select "BMW Service settings" and
press the controller
Control Center, for principle details, refer to
page 16:
5. Select "Profile" and press the controller
6. Select "Roaming" and press the con-
troller.
Roaming is enabled.
1. Open the start menu
2. Press the controller to open the menu
3. Select "Communication interface" and
press the controller
Terminating services
If you terminate the services, your vehicle
will not be equipped to contact the BMW
Assist call center. When an emergency call
is initiated, the telephone connection to the
general emergency number is established.
4. Select "BMW Service settings" and
press the controller
5. Select "Service Status" and press the
controller.
You will be informed about the current
scope of TeleService or BMW Assist.
These services are enabled
Control Center, for principle details, refer to
page 16:
1. Open the start menu
6. Select "Update services" and press the
controller.
2. Press the controller to open the menu
3. Select "Communication interface" and
press the controller
4. Select "BMW Service settings" and
press the controller
5. Select "Service Status" and press the
controller
6. Select "Terminate services" and press
the controller.
Use of TeleService or BMW Assist is
blocked. To lift the block, re-enabling is
required, refer to page 155. This does
not affect the contractual agreements.
Roaming
So that you are able to use the services of
TeleService or BMW Assist in other coun-
tries, the foreign providers must support
them.
Automatic service notification can be dis-
abled separately. Contact your BMW cen-
ter for assistance.
In addition, the services offered must be
transmitted to your vehicle. You can do this
in the following ways:
Enable TeleService and, if applicable,
BMW Assist once again to re-establish.
> Update services
> Enable roaming.
The range of foreign services is trans-
ferred automatically. This can involve
additional costs.
158
Displaying vehicle data
When TeleService or BMW Assist is acti-
vated, the colored designation, the license
plate and the vehicle identification number
of your vehicle can be displayed.
Control Center, for principle details, refer to
page 16:
1. Open the start menu
2. Press the controller to open the menu
3. Select "Communication interface" and
press the controller
4. Select "BMW Service settings" and
press the controller
5. Select "Profile" and press the control-
ler.
To adapt the color designation and the
license plate number, contact your BMW
center.
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